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Steen's Hotel

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Photo gallery for Steen's Hotel

Front of property - evening/night
Standard Twin Room | Desk, blackout drapes, soundproofing, free cribs/infant beds
Interior
Interior
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Holzdamm 43, 20099, Hamburg, Germany, 20099
  • Hamburg City Hall
    ‪14 min walk‬
  • Miniatur Wunderland
    ‪3 min drive‬
  • Elbe Philharmonic Hall
    ‪3 min drive‬
  • Hamburg (HAM)
    ‪14 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Quadruple Room

  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Twin Room

  • 151 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Triple Room, 1 Double Bed with Sofa bed

Standard Triple Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Triple Room, 1 Double Bed with Sofa bed

  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Prize by Radisson, Hamburg City

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, (812)
The price is $172
per night
$184 total
includes taxes & fees
May 23 - May 24
Prize by Radisson, Hamburg City

About this property

Steen's Hotel

Hotel in Hamburg City Center
Along with a snack bar/deli, this hotel has self parking and express check-in. WiFi in public areas is free. Other amenities include express check-out, free newspapers, and a garden.
Steen's Hotel offers 15 accommodations with complimentary newspapers and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a snack bar/deli. Wireless Internet access is complimentary. This Hamburg hotel also offers a terrace, a vending machine, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Steen's Hotel has designated areas for smoking.

Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (EUR 35 per day)
  • Limited onsite parking

Food and drink

  • Snack bar/deli

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free daily newspapers
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 PM
Front desk staffed during limited hours
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of EUR 0 at check-out
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 35 per day
  • Bed sheets fee: EUR 0 (or guests may bring their own)
  • Heating fee: EUR 0
  • Service fee: EUR 0
  • Towels fee: EUR 0 (or guests may bring their own)
  • Water fee: EUR 0

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators

Property is also known as

Steen's Hamburg
Steen's Hotel Hotel
Steen's Hotel Hamburg
Steen's Hotel Hamburg
Steen's Hotel Hotel Hamburg

Steen's Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 78 out of 384 reviews
Rating 8 - Good. 159 out of 384 reviews
Rating 6 - Okay. 100 out of 384 reviews
Rating 4 - Poor. 31 out of 384 reviews
Rating 2 - Terrible. 16 out of 384 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Cheap for a reason

Fine if all you need is a cheap bed. Handy location for the Hauptbahnhof and city centre, but the bare minimum. No reception staff - you have to call a number to get a code for the lockbox at the door. Good luck with the dial code dialling from a non-German phone (+39 and leave out the first 0). Stairs only, no lift. No kettle/breakfast. Don't think I'll go back
Stayed 5 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Rene' Christian

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good given the rating and price. The beds were comfortable, the room was clean, check-in was easy, and it was conveniently close to the train station.
Stayed 2 nights in Oct 2024

8/10 Good

sepideh

Stayed 2 nights in Aug 2024

8/10 Good

Michael E

Liked: Cleanliness, staff & service
Close to the Train, thus a lot of transients. Don’t think the place has changed since the Beatles stayed there in ‘59.
Stayed 3 nights in Aug 2024

6/10 Okay

Sage

Disliked: Staff & service, property conditions & facilities
Place was OK, the fan in the room wasn’t working, lots of stairs with a weird smell Carpets were dirty But very closely conveniently located to train station
Stayed 1 night in Jun 2024

6/10 Okay

Talita, Vernon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The whole time we were there we never saw anyone, except the cleaning lady on the last day while we were leaving… when we checked in we had to talk ti someone in the intercom, that told us the combination to a key box that had our hotel entrance key and room key. It was a self-service hotel? Other than that the room was nice, clean, comfortable, but it was just strange to never see any employees…
Stayed 2 nights in Jun 2024

6/10 Okay

Janet Lorraine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Central station and close to restaurants. Very convenient to get tour buses.
Stayed 3 nights in Apr 2024

10/10 Excellent

lucy

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Good value and close to train station

90s decor but clean and comfy and a big room for 3 of us. Let us leave baggage all day which was a real bonus. Very close to train station. Would use again.
Stayed 1 night in Mar 2024

2/10 Terrible

Mark

Stayed 1 night in Aug 2023

10/10 Excellent

Mario

Stayed 1 night in Jun 2023

2/10 Terrible

Hala

Traveled with group
Disliked: Staff & service
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2022

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointing

It is very close to Hauptbahnhof, however a bit old and outdated, does not qualify to be rated 3 star or even 2 star. There is no elevator, carpets are stained and loose, bathroom has dirty caulking that is peeling off. And Wi-Fi is unsecured and compromised, my iPhone warned that there may be a monitoring and recording device on network, impersonating websites and stealing data. I couldn’t access internet.
Stayed 1 night in Sep 2022

8/10 Good

larry

Liked: Cleanliness, property conditions & facilities, room comfort
Nice quiet hotel near train station stayed here over last few years when visiting germany. Clean simple room only negative is stages no elevator for heavy bags. Otherwise good value.
Stayed 1 night in May 2022

6/10 Okay

Jan

Traveled with partner
Liked: Cleanliness
This was the only hotel left in Hamburg during a big convention. So they tripled the price, but at the end there was nothing else wrong with the hotel
Stayed 1 night in May 2022

6/10 Okay

Laura

This is a stereotypical cheap hotel. Tacky decor, a funky smell, flat pillows, and cheap shampoo. The night staff did not speak English. I could hear conversations happening in the lobby through my room door. However, on the positive side, the location was super close to the train station, I felt safe in the location, and a kind morning staff man helped me get my bag down the stairs. Overall, it's an OK place to stay and a good deal considering the location.
Stayed 1 night in Aug 2021

8/10 Good

Maurus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Central Hamburg

Agreat hotel very close to the station. I arrived very late, staff were excellent.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

I really enjoyed my stay it was fantastic.
Stayed 5 nights in Jul 2019

8/10 Good

Philip

Liked: Staff & service

Another stay in Hamburg

The hotel is 5 mins walk from the the central station. My single room (9), top floor was without a lift, and was quite small and the hotel in general could do with a refurbishment. The bathroom towels were a bit tatty, although clean and fresh, the shower was good and worked well, compared to other hotels in the area. The room was noisy early morning due to busy traffic from the road and I could smell the traffic fumes which is a concern. Limited choice of breakfast; very nice coffee and the staff were extremely polite and welcoming. I would stay there again.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
simple hotel a very short walk to rail station on a quiet street. front desk personnel very helpful . room was small but very clean. breakfast was also simple but adequate. would stay here again
Stayed 1 night in Apr 2019

8/10 Good

Jelisejs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Hamburg

I liked my stay there (overall) - for the price they offer. However, if you are after a good (or hot) breakfast - you will need to find something else. This hotel is better than some other cheap hotels in the center area, as it is located on a quiet street (no gangs, prostitutes, drinkers). The lake and main station are a few min away and there is a direct train to the airport (make sure you are in 3 front carriages). The walls are thin - so it will be hard to sleep if someone is speaking in the next room. I liked that the water was hot and the water pressure was perfect. (suggest to bring your own conditioner) You must give a key to a receptionist every time you leave the hotel (that's strange - but this is a rule). WiFi was quite fast (on the third floor).
Stayed 2 nights in Mar 2019

8/10 Good

Arthur, Runcorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel. Spacious room for 1 person. Shower great. Breakfast good. 10 minute walk from the main train station.
Stayed 1 night in Feb 2019