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Steigenberger Hotel Hamburg

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Exterior
Deluxe Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe
Meeting facility
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Room service
  • 24/7 front desk
  • Gym
  • Laundry

Explore the area

Map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Neuer Wall
    ‪1 min walk‬
  • St. Michaelis Church
    ‪6 min walk‬
  • Hamburg City Hall
    ‪8 min walk‬
  • Hamburg (HAM)
    ‪35 min drive‬

Room options

View all photos for Superior Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Triple Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Triple Room

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Deluxe Room

  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, down comforters, minibar, in-room safe

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Hypo-allergenic bedding, down comforters, minibar, in-room safe

Superior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior

Fraser Suites Hamburg

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (761)
The price is $195
per night
$209 total
includes taxes & fees
Mar 8 - Mar 9
Fraser Suites Hamburg

About this property

Steigenberger Hotel Hamburg

Hamburg hotel connected to a shopping center, steps from Neuer Wall
2 restaurants, a full-service spa, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, self parking, and 24-hour room service are onsite. Housekeeping is available on request.
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters. A pillow menu is available. 49-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Steigenberger Hotel Hamburg features a full-service spa and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

10 meeting rooms are available. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Steigenberger Hotel Hamburg is a smoke-free property.

Buffet breakfasts are available for a surcharge between 6:30 AM and 11:00 AM on weekdays.
Restaurant am Fleet - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).
STADTHAUS Restaurant &Bar - This restaurant serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.
24-hour room service is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 36 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 35 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Restaurant am Fleet
  • STADTHAUS Restaurant &Bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 35 per person
  • Self parking fee: EUR 36 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Steigenberger Hotel Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 570 out of 1002 reviews
Rating 8 - Good. 303 out of 1002 reviews
Rating 6 - Okay. 73 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Would reccomend.
Stayed 5 nights in Nov 2024

10/10 Excellent

Harmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and great staff.
Stayed 5 nights in Oct 2023

10/10 Excellent

Francis

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Moshik

Stayed 1 night in Oct 2024

4/10 Poor

RUDOLF

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Due to VIPs in hotel, regular guests where treated as second class citizens!
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Iurii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Darren, Harpenden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice experience
Stayed 3 nights in Oct 2024

8/10 Good

Hidajat

Stayed 2 nights in Sep 2024

10/10 Excellent

CHRISTIE

Stayed 3 nights in Sep 2024

10/10 Excellent

Abigail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
It was a very nice friendly and comfortable hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

karthik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Benjamin

Liked: Cleanliness, property conditions & facilities
None
Stayed 2 nights in Oct 2024

10/10 Excellent

Allie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness
Your IT system is terrible. Your booking system on your website did not work when I booked, so I had to use Expedia instead. You offer hi speed wifi to H Rewards members, but the registration didn't work. Your staff admitted that it doesn't work. So I had to use slow wifi speed like a non-member. Your electronic key cards failed to operate the lift. Your staff said this is happening to most guests. So every time that we wanted to go up to our room, we had to get help from staff, who were not immediately available. I am not impressed. Your Berlin hotel Am Kanzleramt was much better. Your central Hamburg hotel is poorly managed and the IT people should be fired.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sonja

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean room. Sauna and steam room available for use until 10pm. Close to two public transport stations.
Stayed 3 nights in Aug 2024

8/10 Good

Edward

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Refaat

Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.
Stayed 2 nights in Aug 2024

10/10 Excellent

Refaat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in awesome location. Everything perfect except bed. Form mattress topper uncomfortable & too soft.
Stayed 1 night in Aug 2024

10/10 Excellent

Torben

Liked: Amenities
Beautiful hotel with great location big room with very comfortable bed. Excellent big breakfast and friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly and professional staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Kae Sook

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024