*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 5 bars/lounges. Wireless Internet access is complimentary. This boutique hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).
TORTUE HAMBURG is a smoke-free property.
- Newspapers in lobby (surcharge)
- Elevator
- Number of bars/lounges - 5
- 24-hour front desk
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2018
- Dry cleaning/laundry service
- Free WiFi
- Valet parking (surcharge)
- Smoke-free property
- Safe-deposit box at front desk
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 3
- Concierge services
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Total number of rooms - 128
- Number of floors - 5
- Number of buildings/towers - 1
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
- Laundry facilities
Room Amenities
TORTUE HAMBURG offers 128 air-conditioned accommodations with free minibar items and minibars. Beds feature down comforters and premium bedding. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Free local calls
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Premium bedding
- Free bottled water
- Slippers
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Down comforter
- TV size: 55
- TV size measurement: inch
- Minibar (stocked, free items)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Toothbrush and toothpaste available on request
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Brasserie - This brasserie specializes in French cuisine.
JIN-GUI - This restaurant specializes in Asian cuisine. Open daily.
Chez l'ami - This fine-dining restaurant specializes in French cuisine. Open select days.
Bar noir - Onsite bar. Open daily.
Jardin TORTUE - Onsite rooftop bar. Open daily.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: EUR 8.00 per person, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately EUR 55 for adults and EUR 19 for children
- Valet parking fee: EUR 39 per day
- Pet fee: EUR 30 per pet, per night
- Service animals are exempt from fees
- Rollaway bed fee: EUR 50.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Contactless check-out is not available
Pets allowed in specific rooms only
Service animals are allowed
Service animals are exempt from fees/restrictions
Security system
Staffed front desk
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Contactless check-in is not available
Smoke detector
Debit cards
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for EUR 50.0 per night.
Pet Policy
- Pets allowed for an extra charge of EUR 30 per pet, per night
- Dogs only
- 1 total pets
- Specific rooms only, restrictions apply
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
Hotel Names
- Tortue Hamburg Hotel
- Tortue Hotel
- Tortue Hamburg Hotel
- Tortue Hamburg Hamburg
- Tortue Hamburg Hotel Hamburg
Hotel Reviews
Sorry, we seem to have had an issue loading our review content.
Try again?
