Best Western Plus Burlington Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Burlington Inn & Suites

Exterior
Reception
Lobby
Meeting facility
Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
$128
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
2412 Queensway Drive, Burlington, ON, L7R 3T3
  • Place, Lil' Monkeys
    ‪16 min walk‬
  • Place, Rogers Centre
    ‪35 min drive‬
  • Place, Scotiabank Arena
    ‪36 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪33 min drive‬

Room options

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Executive Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Best Western Plus Burlington Inn & Suites

Burlington hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a hot tub, and a business center.
Best Western Plus Burlington Inn & Suites offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Burlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Best Western Plus Burlington Inn & Suites provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1001 square feet (93 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

Best Western Plus Burlington Inn & Suites is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (1,001 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 868483983RT0001

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Burlington
Best Western Burlington Inn
Best Western Plus Burlington
Best Western Plus Burlington Inn
Burlington Best Western
Best Western Burlington Hotel Burlington
Best Western Plus Burlington Hotel Burlington
BEST WESTERN PLUS Burlington Inn & Suites Ontario
Best Western Plus Burlington Hotel
Best Western Plus Burlington Inn Suites
Best Plus Burlington & Suites
Best Western Plus Burlington Inn & Suites Hotel
Best Western Plus Burlington Inn & Suites Burlington
Best Western Plus Burlington Inn & Suites Hotel Burlington

Reviews

Best Western Plus Burlington Inn & Suites Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 566 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 35 out of 1002 reviews

Reviews

8/10 Good

Sue

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for one night. The checkin was easy.
Stayed 1 night in Sep 2025

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue really has been working the TV. We have trouble with it every time we come here. But the lady from the ftont desk did come to our room to help us.
Stayed 1 night in Sep 2025

4/10 Poor

Marie

Traveled with partner
Bed was made but did not feel fresh and I believe the sheets were not changed. The basket in the bathroom had not been emptied. The cord to the telephone kept falling out and even hanging on the it at the connection didn't always work. The first time I have stayed at a Best Western I was unhappy with and all I got was "we are sorry"
Stayed 1 night in Sep 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel very clean, great value, awesome location near Burlington Go station. Plus recently renovated. My go to place when having an event in Downtown Toronto. Always an awesome stay at this Best Western 😁
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Sep 2025

6/10 Okay

George

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

jack

Stayed 1 night in Sep 2025

6/10 Okay

Dave

Liked: Staff & service, amenities, property conditions & facilities
The property appears to be under renovation as ok there are several waste bins located in the rear there appears to be a lot of litter and recycling pop bottles and cans present. Over all the inside of the property is clean. The only issue I find is the hotel makes u come to them for towels, shampoo, soap, coffee keurig containers.
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service, amenities
Booked the suite: king size bed with Jet tub. Jets didn’t work. Cleaning staff were quite loud in the early morning. Asides from that, no complaints.
Stayed 1 night in Aug 2025

8/10 Good

Rameen

Traveled with group
Liked: Cleanliness
Disliked: Amenities
Overall I would say that we really enjoyed our stay here! The staff was very welcoming, and for the price I feel like we really got our moneys worth. For improvements, I would say that the air conditioning in our room was broken so our room was really hot. When we contacted the front desk, there was no solution and no attempt to improve the situation. The breakfast was good and we really enjoyed the pool! Overall, I would say a really good option for those coming to stay at Burlington
Stayed 1 night in Aug 2025

6/10 Okay

Holly

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I have stayed at this hotel before but different room . This time I had room with king bed and sofa bed . When we got there we walked into the room and it smelled like strong paint or glue scent. It did get less or we got use to it but it never fully went away . Also not sure bed bugs or whatever wash sheets in but I had rash all over both my ankles one worse then the other . I like how quiet it was and how it’s close to the train station and shopping .
Stayed 3 nights in Aug 2025

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
My family had a great time, excellent breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

robert

Liked: Cleanliness, property conditions & facilities
w
Stayed 1 night in Aug 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, friendly and clean hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Our room had been totally renovated since our last stay 2 years ago. Very clean & modern with lovely new bathroom. Keurig coffee maker in room. Very satisfied! Breakfast included was very good & convenient. Saves going out & spending more money.
Stayed 6 nights in Aug 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely room and terrific service.
Stayed 1 night in Aug 2025

10/10 Excellent

Krzysztof

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plays was good
Stayed 1 night in May 2025

10/10 Excellent

Mar'yan, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are fairly clean, property is going through renovations so it's expected to get even better. Breakfast is basic but delicious. The pool is a highlight, great ambiance, warm water in the pool, and super hot in the hot tub. Overall amazing value for money.
Stayed 2 nights in Aug 2025

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
the noise from the highway
Stayed 2 nights in Aug 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Stayed 1 night in Aug 2025

10/10 Excellent

Gurinder

Liked: Cleanliness, staff & service, property conditions & facilities
We like the room
Stayed 1 night in Aug 2025

10/10 Excellent

Larisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025