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Best Western Plus Burlington Inn & Suites

2.5 star property

Choose dates to view prices

Photo gallery for Best Western Plus Burlington Inn & Suites

Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Meeting facility
Lobby
Reception

Popular amenities

  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2412 Queensway Drive, Burlington, ON, L7R 3T3
  • Spencer Smith Lakefront Park
    ‪5 min drive‬
  • Village Theatre Waterdown
    ‪10 min drive‬
  • McMaster University
    ‪15 min drive‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪38 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.6 out of 10
Exceptional
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Executive Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Burlington Inn & Suites

Burlington hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a hot tub, and a business center.
Best Western Plus Burlington Inn & Suites offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Burlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Best Western Plus Burlington Inn & Suites provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This eco-certified hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

Best Western Plus Burlington Inn & Suites is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (1,001 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 868483983RT0001

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Burlington
Best Western Burlington Inn
Best Western Plus Burlington
Best Western Plus Burlington Inn
Burlington Best Western
Best Western Burlington Hotel Burlington
Best Western Plus Burlington Hotel Burlington
BEST WESTERN PLUS Burlington Inn & Suites Ontario
Best Western Plus Burlington Hotel
Best Western Plus Burlington Inn Suites
Best Plus Burlington & Suites
Best Western Plus Burlington Inn & Suites Hotel
Best Western Plus Burlington Inn & Suites Burlington
Best Western Plus Burlington Inn & Suites Hotel Burlington

Best Western Plus Burlington Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 568 out of 1023 reviews
Rating 8 - Good. 302 out of 1023 reviews
Rating 6 - Okay. 95 out of 1023 reviews
Rating 4 - Poor. 27 out of 1023 reviews
Rating 2 - Terrible. 31 out of 1023 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Hello We had an amazing stay. The only issue is the lady the first evening, during our first night stay that was not able to help. For some reason my room was booked three times by me. It was prepaid and she wasn’t able to find it and didn’t want to give us our room. My spouse re-reserved the room and we fixed the other two night’s stay with the lady the next morning who was able to retrieve my prepaid booking and we kept the same room :) I have been booking with Best Western for about 10 years now… I will be back in May and am hoping for a better welcome. Thank you again
Stayed 2 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Brent

Overall the stay was good

Hello We had an amazing stay. The only issue is the lady, Kateryna, during our first night stay that was not able to help. For some reason my room was booked three times by me. It was prepaid and she wasn’t able to find it and didn’t want to give us our room. My spouse re-reserved the room and we fixed the other two night’s stay with the lady the next morning who was able to retrieve my prepaid booking and we kept the same room :) I have been booking with Best Western for about 10 years now… I will be back in May and am hoping for a better welcome. Thank you again
Stayed 3 nights in Apr 2025

10/10 Excellent

Vibe Performing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free parking and free continental breakfast Easy access off of Hwy!
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location off the QEW. Clean and quiet.
Stayed 1 night in Apr 2025

8/10 Good

Julie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lemi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff was very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable and tv worked well!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

U Diane

Stayed 1 night in Apr 2025

10/10 Excellent

Beverly

Stayed 1 night in Apr 2025

8/10 Good

sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern looking and clean
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Everything was meh
Stayed 1 night in Apr 2025

6/10 Okay

Ringo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the breakfast was good. The rooms were clean and had all the amenities I needed. However, the soundproofing was poor, and I could hear noise through the night. A bunch of teenagers were partying. Also, the shower water pressure was weak.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gordon

Traveled with partner
Liked: Amenities
We have been staying at this hotel since 2017 at least once a year..We have always enjoyed our stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheri

Stayed 1 night in Apr 2025

2/10 Terrible

Arthrine

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Deborah

Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, would definitely use again. Breakfast was free and great!
Stayed 1 night in Mar 2025

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Still in renovations pool area not finished. Plus the sheers in the rooms need to be replaced torn and old, yet they updated everything else. Also would be nice to have a shelf under the bathroom sink for personal toiletries.
Stayed 1 night in Mar 2025

10/10 Excellent

Elayne

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed having breakfast!
Stayed 3 nights in Mar 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely Clean, Very friendly staff. My room was very clean, a lot of space, glass walk in shower, very modern with led around the bathroom mirror. The free breakfast has gluten free options. I would definitely stay there again.
Stayed 1 night in Mar 2025