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Best Western Plus Burlington Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Burlington Inn & Suites

Exterior
Reception
Meeting facility
Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
$117
includes taxes & fees
Nov 5 - Nov 6

Explore the area

View in a map
2412 Queensway Drive, Burlington, ON, L7R 3T3
  • Place, Spencer Smith Lakefront Park
    ‪5 min drive‬
  • Place, Village Theatre Waterdown
    ‪10 min drive‬
  • Place, McMaster University
    ‪15 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.8 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Executive Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Junior Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Shower Only)

9.4 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Hypo-allergenic bedding, pillowtop beds, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Plus Burlington Inn & Suites

Burlington hotel with indoor pool
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a hot tub, and a business center.
Best Western Plus Burlington Inn & Suites offers 78 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. 32-inch Smart televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Burlington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Best Western Plus Burlington Inn & Suites provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1001 square feet (93 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site. The property offers extended parking privileges to guests.

Best Western Plus Burlington Inn & Suites is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (1,001 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2003
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Property Registration Number 868483983RT0001

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Best Western Burlington
Best Western Burlington Inn
Best Western Plus Burlington
Best Western Plus Burlington Inn
Burlington Best Western
Best Western Burlington Hotel Burlington
Best Western Plus Burlington Hotel Burlington
BEST WESTERN PLUS Burlington Inn & Suites Ontario
Best Western Plus Burlington Hotel
Best Western Plus Burlington Inn Suites
Best Plus Burlington & Suites
Best Western Plus Burlington Inn & Suites Hotel
Best Western Plus Burlington Inn & Suites Burlington
Best Western Plus Burlington Inn & Suites Hotel Burlington

Best Western Plus Burlington Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1013 reviews
Rating 8 - Good. 291 out of 1013 reviews
Rating 6 - Okay. 92 out of 1013 reviews
Rating 4 - Poor. 24 out of 1013 reviews
Rating 2 - Terrible. 33 out of 1013 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Chuan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Hotel front atrium is a little small but the room is very good!
Stayed 3 nights in Jul 2025

8/10 Good

Robert, Edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to get to with plenty of parking. Staff was friendly and helpful with information. Breakfast was standard fare for hotels; food was hot & plentiful with a good selection.
Stayed 2 nights in Jul 2025

8/10 Good

Pam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for our destination.
Stayed 1 night in Jul 2025

10/10 Excellent

Tilahun

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, room was quite clean, quite surrounding.
Stayed 1 night in Jul 2025

10/10 Excellent

melanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful and Clean

I highly recommend staying here - the rooms are so nicely decorated, clean, and the staff have given great attention to detail and good customer service. My only request would be to ditch the news channel on the tv in the breakfast room and lobby. When I'm going away for a pleasant stay, I don't need a constant reminder of all the doom, gloom, deaths and horrible happenings in the world. Otherwise, everything was just wonderful!
Stayed 1 night in Jul 2025

8/10 Good

Nicole

Traveled with family and small children
Liked: Staff & service, amenities
The room was spacious and staff was helpful. The pool and hot tub was not clean. Water looked very murky and there was a bunch of dirt and sand at the bottom of the hot tub.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Mei Lin

Stayed 2 nights in Jun 2025

10/10 Excellent

arashdeep

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in very Good Price.
Stayed 1 night in Jul 2025

8/10 Good

Dawn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very niice hotel and room, breakfast had great variety, things could have been warmer and facility needs more seating area
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Stephen

Stayed 1 night in Jun 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, close to highway, close to train.
Stayed 1 night in Jul 2025

10/10 Excellent

Marco

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, staff were friendly & professional,
Stayed 6 nights in Jul 2025

6/10 Okay

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and easy to get to from the highway, good for our one night stay for a concert in Toronto. However, the jetted tub in our room would not work and staff were hesitant to compensate us for the difference in price. We were originally offered $50 in rewards points upon check in as a bonus for signing up, and then were only offered $25 in rewards points as compensation for a room that cost over $100 more than a standard room. Staff was pleasant to deal with but still are only offering the equivalent of $70 in points rather than refunding the difference or offering a free night at another location.
Stayed 1 night in Jul 2025

8/10 Good

Kimberly

Best coffee machine at breakfast!
Stayed 1 night in Jul 2025

4/10 Poor

Gale

Liked: Cleanliness, staff & service
The room was freezing and the heat and AC unit was unresponsive. Also when trying to access the TV everything needed a password.
Stayed 1 night in Jul 2025

10/10 Excellent

Bardia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Good, All clean, Professional staff, Great environment
Stayed 1 night in Jul 2025

10/10 Excellent

Terry

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Anshul

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good and comfortable stay.
Stayed 12 nights in Jun 2025

10/10 Excellent

Martina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice & cool. The air conditioner was a little noisy. Other than that We had a pleasant night.
Stayed 1 night in Jul 2025

8/10 Good

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bruce MIchael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very busy
Stayed 1 night in Jul 2025

10/10 Excellent

Nola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My safe place

Safe, friendly staff, willing to help. I have stayed there each time i come to see relatives or do busines at leased 7 or 8 times, I used to live in Burlington now i live 6 hrs away . Close to Hwy, mall and many restaurants.
Stayed 4 nights in Jul 2025

10/10 Excellent

Alexander

Stayed 1 night in Jul 2025