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Haven Inn

2.5 star property

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Photo gallery for Haven Inn

Reception
Desk, free WiFi, bed sheets
BBQ/picnic area
Reception
Hallway

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
$80
includes taxes & fees
Apr 12 - Apr 13

Explore the area

View in a map
1870 Main St W, Hamilton, ON, L8S 1H7
  • Place, Tiffany Falls
    ‪3 min drive‬
  • Place, McMaster University
    ‪5 min drive‬
  • Place, McMaster Museum of Art
    ‪7 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪11 min drive‬

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About this property

Haven Inn

Motel in Ainslie Wood
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this smoke-free motel.
Haven Inn offers 15 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. This Hamilton motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Wireless Internet access is complimentary. Onsite self parking is complimentary.

Haven Inn is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Hotel Hamilton
Haven Inn Motel
Haven Inn Hamilton
hamilton inn motel
Haven Inn Motel Hamilton
Hotel White Chapel Gardens

Haven Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 317 out of 1005 reviews
Rating 8 - Good. 242 out of 1005 reviews
Rating 6 - Okay. 184 out of 1005 reviews
Rating 4 - Poor. 96 out of 1005 reviews
Rating 2 - Terrible. 166 out of 1005 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

riad

Liked: Cleanliness, staff & service, property conditions & facilities
Schluter Kerdi-Shower-T/-TS/-TT 48 in. x 72 in. Sloped Shower TrayTray
Stayed 1 night in Dec 2025

10/10 Excellent

Carry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The safety was phenomenal. I could even leave the door unlocked if I wanted to and not worry about it. The bed was comfortable, and the staff really looked after the place.
Stayed 8 nights in Dec 2025

6/10 Okay

Kenneth

Disliked: Property conditions & facilities
Room was awkward. Bathroom power socket surged and shorted my razor ruining it. Socket was far away from mirror. Need more drawer space.
Stayed 3 nights in Dec 2025

6/10 Okay

Frank Michael

Bien
Stayed 1 night in Dec 2025

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities
Wasn't allowed to stay
Stayed 1 night in Dec 2025

4/10 Poor

Lindsay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was somewhat clean, checking in was slight hassle.
Stayed 1 night in Dec 2025

4/10 Poor

Henry

Traveled with partner
Disliked: Property conditions & facilities
The room was lacking in the tender love and care department, tv remote control/clicker didn’t work. Their date switching policy is not good, it does not follow the customer care service that most would appreciate if given ample time to make changes to their booking.
Stayed 1 night in Dec 2025

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was nice at check in, upgraded room from queen size to king size with no extra charge. The room was tidy, looked appealing, and smelled fresh, had adjustable heating in both room and bathroom. Just wish there was a bit more closet space to hang clothes other than hanger on front door. Overall great experience
Stayed 1 night in Dec 2025

2/10 Terrible

Shahnawaz, hamilton

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
There were issues with heating, the toiletries were cheap and bad. The office staff was pretty rude and not cooperative.
Stayed 1 night in Dec 2025

2/10 Terrible

Carla

Traveled with partner
Disliked: Property conditions & facilities
We booked our stay in advance, but on the day of check-in we received a message from the property stating that our reservation had been canceled. When we reached out for clarification, the property advised us not to come. After contacting Expedia, they reinstated our booking as an exception, on the condition that we not leave a negative review. Upon arrival, we were placed in a recently renovated room, but the toilet was broken. Unfortunately, the entire experience was very disappointing.
Stayed 1 night in Nov 2025

8/10 Good

Felipe

Liked: Cleanliness, staff & service
Disliked: Amenities
It was good. The lady on the night shift handled everything and helped me when I needed the heat fixed. The stay was pleasant. An economic, clean, safe motel. It was quiet and close to McMaster, which was the whole point.
Stayed 2 nights in Nov 2025

4/10 Poor

Ella

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid if possible.
Stayed 2 nights in Nov 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service
Front door knob needed to be fixed. Room finishes were in repair. Pillows were poor quality Staff were extremely friendly Many upgrades were made to the room. The shower stall toilet and sink and vanity were newly remolded Mini fridge microwave and tv with lots of channels were available in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Drew

Traveled with partner
Liked: Cleanliness, staff & service
The room was toasty!
Stayed 1 night in Nov 2025

10/10 Excellent

Gurpreet

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good customer service
Stayed 1 night in Nov 2025

2/10 Terrible

Marco

Disliked: Cleanliness, property conditions & facilities
They charged me for the room I didn't use and they never notified me, and now they haven't refunded my money.
Stayed 1 night in Nov 2025

4/10 Poor

Connor

Disliked: Property conditions & facilities
Rooms felt unsafe and smelt unclean. The door to our room only had one working lock and every noise in the hallway sounded like it was inside our room. The blankets were stained and the staff were abrasive. I would only recommend this hotel if you are in a pinch and need a last minute place to stay.
Stayed 2 nights in Nov 2025

6/10 Okay

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 2 nights in Nov 2025

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness
Friendly staff Clean room
Stayed 1 night in Nov 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfy bed, friendly staff, cute property
Stayed 1 night in Nov 2025

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room very comfortable bed. Well kept property. Great value
Stayed 2 nights in Nov 2025

10/10 Excellent

Johanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean and comfortable and the staff was friendly.
Stayed 2 nights in Nov 2025

6/10 Okay

Kenneth

Good room for price.
Stayed 1 night in Nov 2025

10/10 Excellent

Lacey Ann

Stayed 2 nights in Nov 2025