See all properties

Heartland Ambassador Hotel Hamilton

3.0 star property

Choose dates to view prices

Photo gallery for Heartland Ambassador Hotel Hamilton

1 Bedroom Motel Unit | Extra beds
Superior Twin Queen | View from room
Laundry room
Front of property - evening/night
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
$86
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
86 Ulster Street, Whitiora, Hamilton, Waikato, 3200
  • Place, Hamilton Central Business District
    ‪3 min walk‬
  • Place, FMG Stadium Waikato
    ‪11 min walk‬
  • Place, SkyCity Hamilton
    ‪16 min walk‬
  • Airport, Hamilton (HLZ-Hamilton Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Two Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Superior Plus Studio

Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Studio

  • Sleeps 4

View all photos for Superior Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Queen

8.8 out of 10
Excellent
(18 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Motel Unit

1 Bedroom Motel Unit | Extra beds

1 Bedroom Motel Unit

8.4 out of 10
Very good
(20 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Queen

9.0 out of 10
Wonderful
(19 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Motel Unit

2 Bedroom Motel Unit | Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Motel Unit

8.6 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Superior Plus Twin Queen

Superior Plus Twin Queen | Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Twin Queen

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room With Two Queen Beds

  • Sleeps 4

View all photos for Two Bedroom Motel Unit

Desk, iron/ironing board, free WiFi, bed sheets

Two Bedroom Motel Unit

  • Sleeps 6

View all photos for Studio Motel Unit

Desk, iron/ironing board, free WiFi, bed sheets

Studio Motel Unit

  • Sleeps 4

Similar properties

Lobby
Ramada by Wyndham Hamilton City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
3.6 out of 5, Good, 1,007 reviews
Ramada by Wyndham Hamilton City Center

About this property

Heartland Ambassador Hotel Hamilton

3-star hotel in Whitiora
An outdoor pool, a hot tub, and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Heartland Ambassador Hotel Hamilton offers 51 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate dining areas. 30-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.
In addition to a children's pool, Heartland Ambassador Hotel Hamilton provides an outdoor pool and a hot tub. Wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Heartland Ambassador Hotel Hamilton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: NZD 14 to 28 per person

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Separate dining area
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 14.00 to 28.00 per person
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Quality Ambassador Hamilton
Heartland Ambassador Hotel
Quality Hotel Ambassador Hamilton
Quality Hotel @ Ambassador Hamilton
Quality Hotel @ Ambassador
Quality @ Ambassador Hamilton
Quality Inn Hamilton
Quality @ Ambassador
Heartland Ambassador
Heartland Ambassador Hotel
Heartland Ambassador Hamilton
Heartland Ambassador
Motel Heartland Ambassador Hotel Hamilton Hamilton
Hamilton Heartland Ambassador Hotel Hamilton Motel
Motel Heartland Ambassador Hotel Hamilton
Heartland Ambassador Hotel Hamilton Hamilton
Quality Hotel @ The Ambassador
Quality Hotel Ambassador
Heartland Ambassador Hamilton
Heartland Ambassador Hotel Hamilton Hotel
Heartland Ambassador Hotel Hamilton Hamilton
Heartland Ambassador Hotel Hamilton Hotel Hamilton

Heartland Ambassador Hotel Hamilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 389 out of 1003 reviews
Rating 8 - Good. 398 out of 1003 reviews
Rating 6 - Okay. 140 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kevin, Belle Mead

Traveled with family
Liked: Cleanliness, staff & service, amenities
The onsite parking was super convenient, and we were able to walk to a variety of restaurants, shops, the Waikato Museum, and the Waikato riverwalk directly from the hotel. The staff were all helpful and kind. We didn't use the pool because we visited during the winter, but it looked like a great spot for warmer weather. The only downside for us was the volume of traffic into the night, as our room faced the Victoria Street intersection.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation was large and well appointed. Ideal for a large family. Opposite large supermarket and great location in town.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolene

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heartland was central to everything we needed and wanted. Rooms are clean and comfortable. Great customer service. Loved the buffet breakfast. Kids enjoyed the pool and spa. Can not fault anything.
Stayed 1 night in Aug 2025

6/10 Okay

Craig, New Plymouth

Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay there with myself hubby and 2 kids (7/9yr). Close to sadium is what we needed. So that was walking distance. Super clean and tidy with everything stocked up well. Would definitely stay there again! 😊
Stayed 1 night in Aug 2025

10/10 Excellent

Raynor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

6/10 Okay

Andrew

Traveled with partner
Liked: Staff & service
The property is tired and would benefit from being updated.
Stayed 2 nights in Apr 2025

8/10 Good

Rachna

Liked: Staff & service, amenities
The hotel has lots of food options within walking distance. There was lots of beds and the rooms are spacious.
Stayed 1 night in Jul 2025

10/10 Excellent

Riley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Heat pumps were amazing and kept the unit cosy. Appreciated having SKY tv and also loved the big thick white towels. Would definitely return
Stayed 3 nights in Jul 2025

10/10 Excellent

Evelyn

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff were really friendly and the beds were so comfy.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air con was a little nosey
Stayed 1 night in Jul 2025

8/10 Good

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, definitely recommend
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay, staff were amazing!
Stayed 1 night in Jul 2025

8/10 Good

Willson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More of a motel with a hotel tower.
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Stayed 2 nights in Jul 2025

8/10 Good

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Mohamad Fahdillah

Stayed 1 night in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness
Overall a good hotel, but we could not get the air conditioning to work, it seemed to be pumping air into the bathroom, but I couldn't get it to warm the room. Bathroom plug was not working and I had to manually insert and remove it. Breakfast was very good, so kind of made up for the small inconveniences already mentioned. Overall a good place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Friendly receptionist great dining options.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room Yum breakfast
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean Help full staff. Breakfast was good
Stayed 1 night in Jun 2025

8/10 Good

Clair

Liked: Cleanliness, amenities, property conditions & facilities
evrrythibg was as advertised. great work
Stayed 1 night in Jun 2025

10/10 Excellent

Grant

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Just like home
Stayed 2 nights in Jun 2025