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Heartland Ambassador Hotel Hamilton

3.0 star property

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Photo gallery for Heartland Ambassador Hotel Hamilton

1 Bedroom Motel Unit | Extra beds
Laundry room
Exterior
Front of property - evening/night
Superior Twin Queen | View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
$83
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
86 Ulster Street, Whitiora, Hamilton, Waikato, 3200
  • Place, Hamilton Central Business District
    ‪5 min walk‬
  • Place, FMG Stadium Waikato
    ‪11 min walk‬
  • Place, SkyCity Hamilton
    ‪16 min walk‬
  • Airport, Hamilton (HLZ-Hamilton Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Two Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Two Queen Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Superior Plus Studio

Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Studio

  • Sleeps 4

View all photos for Superior Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Superior Twin Queen

8.8 out of 10
Excellent
(18 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Motel Unit

1 Bedroom Motel Unit | Extra beds

1 Bedroom Motel Unit

8.4 out of 10
Very good
(20 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Twin Queen

Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Queen

9.0 out of 10
Wonderful
(19 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Bedroom Motel Unit

2 Bedroom Motel Unit | Desk, iron/ironing board, free WiFi, bed sheets

2 Bedroom Motel Unit

8.6 out of 10
Excellent
(13 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 4 Twin Beds

View all photos for Superior Plus Twin Queen

Superior Plus Twin Queen | Desk, iron/ironing board, free WiFi, bed sheets

Superior Plus Twin Queen

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room With Two Queen Beds

  • Sleeps 4

View all photos for Two Bedroom Motel Unit

Desk, iron/ironing board, free WiFi, bed sheets

Two Bedroom Motel Unit

  • Sleeps 6

View all photos for Studio Motel Unit

Desk, iron/ironing board, free WiFi, bed sheets

Studio Motel Unit

  • Sleeps 4

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About this property

Heartland Ambassador Hotel Hamilton

3-star hotel in Whitiora
An outdoor pool, a hot tub, and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Heartland Ambassador Hotel Hamilton offers 51 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations offer separate dining areas. 30-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.
In addition to a children's pool, Heartland Ambassador Hotel Hamilton provides an outdoor pool and a hot tub. Wireless Internet access is complimentary. This family-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Heartland Ambassador Hotel Hamilton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: NZD 14 to 28 per person

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch LCD TV with premium cable/satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 14.00 to 28.00 per person
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quality Ambassador Hamilton
Heartland Ambassador Hotel
Quality Hotel Ambassador Hamilton
Quality Hotel @ Ambassador Hamilton
Quality Hotel @ Ambassador
Quality @ Ambassador Hamilton
Quality Inn Hamilton
Quality @ Ambassador
Heartland Ambassador
Heartland Ambassador Hotel
Heartland Ambassador Hamilton
Heartland Ambassador
Motel Heartland Ambassador Hotel Hamilton Hamilton
Hamilton Heartland Ambassador Hotel Hamilton Motel
Motel Heartland Ambassador Hotel Hamilton
Heartland Ambassador Hotel Hamilton Hamilton
Quality Hotel @ The Ambassador
Quality Hotel Ambassador
Heartland Ambassador Hamilton
Heartland Ambassador Hotel Hamilton Hotel
Heartland Ambassador Hotel Hamilton Hamilton
Heartland Ambassador Hotel Hamilton Hotel Hamilton

Reviews

Heartland Ambassador Hotel Hamilton Reviews

8.2

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 1004 reviews
Rating 8 - Good. 398 out of 1004 reviews
Rating 6 - Okay. 140 out of 1004 reviews
Rating 4 - Poor. 49 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

Reviews

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay, staff were amazing!
Stayed 1 night in Jul 2025

8/10 Good

Willson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More of a motel with a hotel tower.
Stayed 1 night in Jul 2025

10/10 Excellent

Monica

Stayed 2 nights in Jul 2025

8/10 Good

Sarah

Stayed 1 night in Jul 2025

10/10 Excellent

Mohamad Fahdillah

Stayed 1 night in Jun 2025

8/10 Good

Alexander

Liked: Cleanliness
Overall a good hotel, but we could not get the air conditioning to work, it seemed to be pumping air into the bathroom, but I couldn't get it to warm the room. Bathroom plug was not working and I had to manually insert and remove it. Breakfast was very good, so kind of made up for the small inconveniences already mentioned. Overall a good place to stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Friendly receptionist great dining options.
Stayed 2 nights in Jun 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room Yum breakfast
Stayed 1 night in Jun 2025

8/10 Good

Daniel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean Help full staff. Breakfast was good
Stayed 1 night in Jun 2025

8/10 Good

Clair

Liked: Cleanliness, amenities, property conditions & facilities
evrrythibg was as advertised. great work
Stayed 1 night in Jun 2025

10/10 Excellent

Grant

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Just like home
Stayed 2 nights in Jun 2025

10/10 Excellent

Michaela

Traveled with family and small children, Business traveler
Liked: Cleanliness
Lovely staff, big rooms with everything you need. Nice and clean.
Stayed 1 night in Jun 2025

6/10 Okay

Lesa

Traveled with family
Liked: Cleanliness, staff & service, amenities
I booked this hotel for the 1 night we were in Hamilton due to my son loving swimming. The pool was not heated so was freezing cold in the middle of winter and the “spa” was a tiny barrel shaped jacuzzi that fit only 3 people at max if that, and was definately not hot enough. The whole pool area was not sheltered from the weather anywhere and all the rooms windows looked straight out into the pool area it was creepy with people watching us in the spa. We were on the ground floor of the “tower” easily accessible and handy however with 4 floors above us there was a constant sound of flowing water most of the night, so much so it was keeping all of us awake! Sounded like people above us were using the shower all bloody night long! I didn’t get to sleep till after 2am and that was only because I used earplugs! Seriously the staff need to stay in that room and see what I mean! The tv - where do I start - it was tiny TVs are so cheap now seriously invest in a decent sized one! And seriously every single sports channel available but not a single movie channel! We aren’t sports people! Would’ve been nice to be able to watch a movie! No movies on tv 1 2 & 3 on a Friday of a long weekend was sooo painful! Upgrade your Sky account please! Sports channels are more expensive than the movie channels. Hotels need every option available. Not even any additional prepay movie options available. Plus side was location also a downside though due to road noise all night but close all.
Stayed 1 night in May 2025

10/10 Excellent

Ryno

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Jenny

Traveled with group
Liked: Cleanliness, staff & service
Very noisy bathroom fan which only switched off at 10pm and came on again at 6am. When fan was off, could hear water/ plumbing all night while trying to sleep. All in all- very sleepless nights
Stayed 2 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money Clean and tidy and provided everything I needed
Stayed 2 nights in May 2025

8/10 Good

Wallace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location good but noisy. Bathroom very small. Shower over bath terrible. Very poor water pressure. Coakroach in room
Stayed 3 nights in Apr 2025

8/10 Good

Aaron

Stayed 1 night in Apr 2025

10/10 Excellent

Mahina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staffs
Stayed 1 night in Apr 2025

8/10 Good

Peter

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, central to CBD good parking and amazing staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable Hot tub great
Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful and the room and facilities are excellent. Is definitely stay here again.
Stayed 1 night in Apr 2025