A 24-hour front desk, free breakfast, and free self parking are available at this smoke-free hotel. WiFi in public areas is free.
Holiday Inn Express Hamilton Upper James by IHG offers 105 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access.
A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.
Holiday Inn Express Hamilton Upper James by IHG is a smoke-free property.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite self parking
Food and drink
Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Conveniences
24-hour front desk
More
6 floors
Smoking not allowed
Room amenities
Bedroom
Bedsheets provided
Bathroom
Towels provided
Entertainment
55-inch flat-screen TV
Food and drink
Coffee/tea maker
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Iron/ironing board
Safe
Policies
Check-in
Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: CAD 25 per accommodation, per day
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Property is also known as
Holiday Inn Express Hamilton Upper James by IHG Hotel
Holiday Inn Express Hamilton Upper James an IHG Hotel
Holiday Inn Express Hamilton Upper James by IHG Hamilton
Holiday Inn Express Hamilton Upper James by IHG Hotel Hamilton
Holiday Inn Express Hamilton Upper James by IHG Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff was very nice.
The only problem we encountered was that the handicap accessible room we were given did not accommodate all of my husbands needs. The bed was too high for him to transfer easily and the bathroom had a tub not a roll in shower. However, I reserved this room online so I’m not sure if the hotel was aware of which type of accessibility was required.
The hotel and its staff were superior from the front desk clerk to the housekeeping staff. Everyone was friendly and helpful. Our room was clean and comfortable. The breakfast was about on par with other hotel "free" breakfasts, but it all was well organized, very clean and fresh. The hotel location was great on Upper James St. as there was everything you could imagine within a 5 minute drive. We'll definitely plan on staying here again.
This is the second time I've stayed at this Holiday Inn Express. The room was comfortable and clean. Checking in and out were no problem. the free breakfast, while not gourmet, was certainly serviceable. I have no problem recommending this hotel.
L’emplacement de l’hôtel est très bruyant et difficile de sortir du parking. Le tapis des chambres est sale et le ménage est à désirer. Nous étions obligés de se plaindre à la réception pour que notre chambre soit nettoyée. Le petit déjeuner est juste un continental, rien de surprenant!
Nous étions déçu!
Staffs are good and trying their best to serve within their limited capacity. But facilities including housekeeping services, resources, parking areas totally not that good. AC was very noisy, and we couldn't properly sleep due to the noise.
Wonderful stay for our Girls Trip to Niagara! Conveniently close to the highway and very clean, new hotel property. Staff was very courteous and warm, and the front desk clerk even went out of his way to get me a large bag of ice for our cooler :)
Would highly recommend!
Vanessa
Stayed 2 nights in Aug 2025
10/10 Excellent
joumana
Traveled with family and small children, Traveled with family