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Quest Hamilton

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quest Hamilton

Front of property - evening/night
Apartment, 1 Bedroom | Private kitchenette | Fridge, microwave, oven, stovetop
Desk, iron/ironing board, cribs/infant beds, free WiFi
Flat-screen TV, DVD player, iPod dock
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Washer
  • Gym
  • Parking available
  • Breakfast available
  • Kitchen
  • Air conditioning

Explore the area

Map
51 London Street, Cnr London and Victoria Streets, Hamilton, 3204
  • Hamilton Central Business District
    1 min walk
  • Waikato River
    3 min walk
  • Hamilton Centre Place
    4 min walk
  • Hamilton (HLZ-Hamilton Intl.)
    17 min drive

Room options

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includes taxes & fees
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About this property

Quest Hamilton

4-star aparthotel in Hamilton Central
A fitness center, a business center, and a meeting room are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with a DVD player, and guests can also appreciate conveniences like a washer/dryer and an electric kettle.
Quest Hamilton offers 38 air-conditioned accommodations with iPod docking stations and washers/dryers. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hamilton aparthotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Flat-screen televisions come with DVD players. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly aparthotel also offers a fitness center, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Hamilton is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 9:00 AM.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (NZD 24 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Crib: NZD 12 per night

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily continental breakfast available 8:00 AM to 9:00 AM for a fee: NZD 16 for adults and NZD 16 for children

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: NZD 40 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • iPod dock

Laundry

  • Laundry facilities
  • Laundry service
  • Washer/dryer

Work spaces

  • Business center
  • Desk
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance

Location highlights

  • In a business district
  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 3 floors
  • 38 units
  • Built in 1913
  • Connecting units available

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 2.75 percent for credit card payments
The front desk is open Saturday - Sunday (8:00 AM - 4:00 PM) and Monday - Friday (7:00 AM - 7:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior intercom for check-in assistance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 40.0 per day
Cribs (infant beds) are available for NZD 12.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of NZD 300 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately NZD 16 for adults and NZD 16 for children
  • Covered self parking fee: NZD 24 per night
  • Crib (infant bed) fee: NZD 12.0 per night
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2.75 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hamilton Quest
Quest Apartment Hamilton
Quest Hamilton
Quest Hamilton Apartment
Quest Hamilton Hamilton
Quest Hamilton Aparthotel
Quest Hamilton Aparthotel Hamilton

Quest Hamilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 159 out of 365 reviews" "
Rating 8 - Good. 146 out of 365 reviews" "
Rating 6 - Okay. 31 out of 365 reviews" "
Rating 4 - Poor. 17 out of 365 reviews" "
Rating 2 - Terrible. 12 out of 365 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hannelie

Business traveler
Liked: Cleanliness, property conditions & facilities
Was staying for business and a number of appointments was in walking distance. Those that I had to drive to was within easy reachable distance so very central location.
Stayed 1 night in Aug 2024

8/10 Good

Carey, Pahiatua

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Room had everything we needed. Great value for money!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was very brief but I found the car parking in the building super easy and appreciated the oven, bigger than usual fridge, heat pump and washing machine/dryer (not that we used them). Will stay again
Stayed 1 night in Aug 2024

8/10 Good

Brent

Liked: Amenities
Clean and convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Enjoyed my stay really good having laundry facilities. Room was clean and warm when I entered on arrival. Nice and quiet and dark for a great sleep. Highly recommend.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
spacious -- comfortable
Stayed 1 night in Jul 2024

8/10 Good

Kerry

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice big rooms. Unfortunately it was quite loud during the night with the street noise. Great location though & friendly staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Dave

Not the place if you want a good nights sleep.
Good location, tidy. Had a terrible night sleep with loud music being played all night till 6am from either neighbouring room or floor above. I’ve stayed at many Quests, and this has been the worst one yet. Not staying here again.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff very helpful.
Stayed 1 night in Jun 2024

6/10 Okay

John

Liked: Cleanliness
Location good. Clean, apartment basics good. Property a bit old and tired. Paint fumes a bit much, oil based. Level 3 signs from elevator exit on second floor hard to find.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Traveled with group
Disliked: Cleanliness, room comfort
Very shabby hotel
Very run down hotel. The rooms are not what is seen from the photos. We booked a one bedroom apartment and it didn’t look like anything from the photos. It was shabby and run down. It was a very small space the walls were all sliding doors which made the whole room seem very poor and shabby. Communication was alright. But overall experience was very underwhelming.
Stayed 1 night in May 2024

8/10 Good

Simon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Chad

Stayed 1 night in May 2024

8/10 Good

Ching

Stayed 1 night in Apr 2024

10/10 Excellent

Mataafa

Liked: Cleanliness, property conditions & facilities
Staff were super approachable and helpful. overall good stay
Stayed 1 night in Apr 2024

6/10 Okay

Gerardus

Traveled with partner
Liked: Cleanliness, amenities
Parking is not good. Very hard to sleep the room was very light the light was coming from the windows and the doors .
Stayed 1 night in Apr 2024

8/10 Good

caroline

Traveled with partner
Check in staff great, apartment very spacious but skirting boards very dusty
Stayed 2 nights in Apr 2024

10/10 Excellent

Alyse

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great accommodation! Very friendly staff and the room we had was very spacious and clean. Kid friendly, safe environment. We just love our stay there for one night.
Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Vimlesh

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was very good. Great staying. Recommend to everyone.
Stayed 2 nights in Mar 2024

6/10 Okay

Victoria

Business traveler
Average stay
Stairs to get to 3rd floor, lift only goes to second floor. parking on street unless pre-booked. Not all rooms have oven. Freezer in fridge didnt work.
Stayed 2 nights in Mar 2024

10/10 Excellent

Garry

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Within easy walkung distance of Centre Place Mall,dining opttions and Sky City casino. 15 minute walk to supermarket.
Stayed 3 nights in Jan 2024

4/10 Poor

Sheralee

Traveled with partner
Disliked: Cleanliness
Choose this property as I have stayed at many Quest properties and have found the standard high. Unfortunately this was not the case at this property We were there for 3 nights over New Years we did not get our room serviced at all and had to call several times on the third day for new towels and was made to feel a nuisance I would not stay here again .
Stayed 3 nights in Dec 2023