Quest On Ward

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January 2025

Photo gallery for Quest On Ward

Studio | Egyptian cotton sheets, premium bedding, individually decorated, desk
TV, pay movies
Front of property - evening/night
Studio | Egyptian cotton sheets, premium bedding, individually decorated, desk
Reception

Reviews

9.2 out of 10

Wonderful

Apart-hotel

Sleeps 2388 sq ft

Popular amenities

  • Washer
  • Parking available
  • Kitchen
  • Air conditioning
  • Dryer
  • Housekeeping

Explore the area

Map
42/47 Ward Street, Hamilton Central Business District, Hamilton, 3204
  • Hamilton Central Business District
    1 min walk
  • Hamilton Centre Place
    1 min walk
  • SkyCity Hamilton
    3 min walk
  • Hamilton (HLZ-Hamilton Intl.)
    17 min drive

Room options

Apartment, 1 Bedroom

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Quest On Ward

4-star aparthotel in Hamilton Central
Self parking, dry cleaning, and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Other amenities include express check-in, express check-out, and multilingual staff. Each apartment provides free WiFi and free wired Internet, a TV with cable channels, and a kitchen with a refrigerator and a microwave. Guests can appreciate conveniences like a washer/dryer and a sitting area, and other amenities include Egyptian cotton sheets and a coffee/tea maker.
Quest On Ward offers 29 air-conditioned accommodations with washers/dryers and coffee/tea makers. These individually decorated accommodations have separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with cable channels and pay movies. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Quest On Ward features multilingual staff, laundry facilities, and dry cleaning/laundry services. Public areas are equipped with complimentary wireless Internet access. This Hamilton aparthotel also offers express check-in, express check-out, and an elevator. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the indoor pool at a partner property.

Quest On Ward is a smoke-free property.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Malay

Property amenities

Pool/Spa

  • Access to nearby indoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (NZD 24 per night)
  • Limited onsite parking
  • Onsite parking options include a carport

Family friendly

  • Crib: NZD 15 per night
  • Travel crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator

Dining

  • Dining table

Bedrooms

  • Egyptian cotton sheets
  • Rollaway/extra bed: NZD 40 per night

Bathroom

  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • Pay movies
  • TV with cable channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (55 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping (daily)
  • Limited-hour front desk
  • Multilingual staff
  • Phone

Location highlights

  • In a business district
  • In the city center

Things to do

  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 29 units
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
The check-in location differs from the property location; go to: [Quest Hamilton 51 London Street, Hamilton. 3204]
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40 per night
Cribs (infant beds) are available for NZD 15 per night

Property payment types

Important information

Optional extras

  • Uncovered self parking fee: NZD 24 per night
  • Crib (infant bed) fee: NZD 15 per night
  • Rollaway bed fee: NZD 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Quest Ward
Quest Ward Hamilton
Quest Ward Hotel
Quest Ward Hotel Hamilton
Quest Ward Apartment Hamilton
Quest Ward Apartment
Quest On Ward Hamilton
Quest On Ward Aparthotel
Quest On Ward Aparthotel Hamilton

Quest On Ward Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 236 out of 358 reviews" "
Rating 8 - Good. 101 out of 358 reviews" "
Rating 6 - Okay. 18 out of 358 reviews" "
Rating 4 - Poor. 3 out of 358 reviews" "
Rating 2 - Terrible. 0 out of 358 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Ngapaki

Liked: Cleanliness
Checking in was a nightmare, it’s not explained well that if you book on a weekend that it’s highly likely after hours and you have to go somewhere else to check in. Then parking was extra, and not easy to find. Instructions on how to exit the place of parking was not explained at all so you looked it till you finger it out. And it’s a long walk which is definitely an inconvenience when time is of the essence. Simple instructions would of been helpful. Manager was an idiot when checking in, asking and wanting Photo ID when he could’ve use discretion as I had confirmation emails they had also been speaking to me via phone before hand and they made it difficult to book in. I will not book again ever. From now on I will be only be going or booking accommodation with Novatel Tainui At least they are respectful to their guests
Stayed 1 night in Aug 2024

10/10 Excellent

Tony

Liked: Room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Willow

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, nice and clean room. Quiet spacious.
Stayed 1 night in Jun 2024

10/10 Excellent

BRONWYN

Liked: Cleanliness, room comfort
Perfect location
A great location, central to good restaurants, across from the shopping mall. Friendly staff.
Stayed 1 night in May 2024

8/10 Good

Glen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Good location, handy to most things. No drop off parking for bags. Floor drain in bathroom smelly
Stayed 1 night in May 2024

8/10 Good

Bruce

Stayed 1 night in May 2024

10/10 Excellent

Cushla

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good central accommodation. Very roomy. Would recommend
Stayed 1 night in Apr 2024

8/10 Good

Linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Convenient location.
Stayed 3 nights in Mar 2024

8/10 Good

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service
Liked the location and friendly staff. One downfall is the washer dryer combination.
Stayed 7 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness
Light bulb needed to replaced in bathroom. The Shower head kept flopping forward so you had to bend down to get wet.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in centre handy to everything room very nice everything there thats needed
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location in the middle of the city ( if that’s your thing). People very friendly and room was clean . Difficultly getting in and parking.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Front desk gave list of where to eat which is always good. Close to Victoria street while far enough away from bars as not to get disturbed at night. Bathroom was tidy and modern. Curtains where blackout, which was needed due to security lights on surrounding buildings. Lift was interesting, took a long time to open door.Parking was not secure. Tv tuning was a mess. Would stay again.
Stayed 1 night in Feb 2019

10/10 Excellent

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Would have stayed an extra night but it was booked.
Stayed 2 nights in Jan 2019

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived when it was pouring with rain, the person who checked us in could not have been more helpful, helping us with luggage and parking the car in the nearby car park. The location was great, close to restaurants , a perfect overnight stay at the start of an unforgettable holiday in beautiful New Zealand. PS The weather stayed great for the rest of our trip
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
OK place. Friendly and helpful staff. But old furnitures and a little bit noisy.
Stayed 3 nights in Nov 2018

8/10 Good

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean apartment and all amenities I require. Always return there when in Hamilton
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location but still quiet. Free movies for a bit of down time. Friendly staff.
Stayed 4 nights in Nov 2018