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Sheraton Hamilton Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sheraton Hamilton Hotel

Exterior
Premium bedding, in-room safe, desk, blackout drapes
Lobby
Indoor pool
Executive Suite, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
116 King St W, Hamilton, ON, L8P4V3
  • Hamilton Convention Centre
    ‪2 min walk‬
  • Hamilton Place Theatre
    ‪3 min walk‬
  • Hamilton City Hall
    ‪3 min walk‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪51 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View (Fireplace)

Junior Suite, 1 Bedroom, City View (Fireplace) | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 689 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Corner

  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Living area | 55-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, City View

  • 997 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View (Fireplace)

Junior Suite, 1 King Bed, City View (Fireplace) | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, City View (Fireplace)

  • 669 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Lake View

Executive Suite, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed, Lake View

  • 1474 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Homewood Suites by Hilton Hamilton, Ontario, Canada

Pool
Breakfast included
Pet friendly
Free WiFi
4.4 out of 5, Excellent, (1003)
The price is $109
per night
$128 total
includes taxes & fees
Feb 5 - Feb 6
Homewood Suites by Hilton Hamilton, Ontario, Canada

About this property

Sheraton Hamilton Hotel

Hamilton hotel connected to a shopping center in Central Hamilton
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Hamilton Hotel features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 20 meeting rooms. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a library, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Hamilton Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chagalls Restaurant - This restaurant serves breakfast, lunch, and dinner.
LOFT Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 15.95 per day; includes in/out privileges)
  • Valet parking on site (CAD 35.95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (18,000 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Grab bar in bathtub (35 inches high)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 19 to 29 for adults, and CAD 12 to 17 for children
  • Covered self parking fee: CAD 15.95 per day (in/out privileges)
  • Valet parking fee: CAD 35.95 per day
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1003 reviews" "
Rating 8 - Good. 256 out of 1003 reviews" "
Rating 6 - Okay. 81 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 35 out of 1003 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren, Nanaimo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great in many ways. The area is not great in all of downtown so not just that block.
Stayed 3 nights in Oct 2024

6/10 Okay

Sven

Stayed 2 nights in Sep 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay. Clean, comfortable and quiet. Perfect.
Stayed 1 night in Oct 2024

10/10 Excellent

Frederic

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and friendly welcome at the reception desk.
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren, Nanaimo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is on the few blocks of downtown that feel ok. Downtown is not very nice overall
Stayed 3 nights in Oct 2024

10/10 Excellent

gregory

Liked: Amenities
Good hotel. Friendly stsff
Stayed 1 night in Oct 2024

10/10 Excellent

Cameron

Stayed 1 night in Oct 2024

10/10 Excellent

Lauren, Nanaimo

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As good as it gets in Hamilton? Reasonable price and central. We kept extending our stay and they were very helpful and accommodating.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Stayed 2 nights in Oct 2024

10/10 Excellent

Yuxi

Stayed 3 nights in Sep 2024

10/10 Excellent

Kristy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Chin-Mao

Traveled with family
Very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Lauren, Nanaimo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not as ritsy as Sheraton uwwsedcto be but clean and comfortable. Sleeoping well, nice big tv. Restaurant seems to want everybody to eat spocy food
Stayed 2 nights in Oct 2024

10/10 Excellent

Zhi Gao

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Ken

Business traveler
Liked: Cleanliness, staff & service, amenities
Excellent staff. Rooms need to be checked before check-in to ensure all things are present (e.g., chair, electronic locks work, etc.)
Stayed 3 nights in Oct 2024

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel and all of the staff. Special shoutout to Danielle at guest services who gave me the warmest welcome. Loved the pool, gym and restaurant, corner room was great too.
Stayed 1 night in Oct 2024

10/10 Excellent

Cassidy

Traveled with partner
Liked: Staff & service, amenities
First we wanted to say thank you for the complimentary upgrade. It really added to our trip. Staff was very friendly and check-in was very smooth and the underground parking was easy to navigate. A short walk from the hotel and there was lots of great dining options.
Stayed 1 night in Sep 2024

4/10 Poor

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alarm
Trip was ruined by a 6:00 AM false fire alarm. No direction given for at least 10 minutes if alarm was real or false. And no direction given for at least 10 minutes if vacating the hotel was necessary.
Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Danielle and jeff

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel. Stayed a couple times and will definitely be returning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Norman

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was very nice
Stayed 2 nights in Sep 2024

4/10 Poor

Joshua

Disliked: Staff & service, property conditions & facilities
I never submit reviews, but this Sheraton has awful customer service. A screaming argument by a couple in the next room awakened many of us on the floor at midnight. Security dealt with it, but not effectively; raised voices and door slamming continued. At checkout, when asked how everything had been, I replied "Not great, actually." The desk clerk asked "Did you want to use the same card we have on file to pay?" Not interested at all in listening, or offering some compensation for a terrible stay. Won't be staying here again; total lack of service.
Stayed 1 night in Sep 2024