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Sheraton Hamilton Hotel

3.5 star property

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Photo gallery for Sheraton Hamilton Hotel

Front of property - evening/night
Terrace/patio
Staircase
Reception
Banquet hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Pool
  • Pet friendly
  • Parking available
$144
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
116 King St W, Hamilton, ON, L8P4V3
  • TD Coliseum
    ‪2 min walk‬
  • Hamilton Convention Centre
    ‪2 min walk‬
  • McMaster University
    ‪6 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View (Fireplace)

Junior Suite, 1 Bedroom, City View (Fireplace) | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Corner

  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(65 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(58 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Living area | 55-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed with Sofa bed, City View

  • 997 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View (Fireplace)

Junior Suite, 1 King Bed, City View (Fireplace) | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, City View (Fireplace)

  • 669 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed with Sofa bed

  • 1474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About this property

Sheraton Hamilton Hotel

Hamilton hotel connected to a shopping center, steps from Art Gallery of Hamilton
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Hamilton Hotel features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 20 meeting rooms. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a library, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Hamilton Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chagalls Restaurant - This restaurant serves breakfast, lunch, and dinner.
LOFT Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 17.95 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (18,000 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Grab bar in bathtub (35 inches high)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 19 to 29 for adults, and CAD 12 to 17 for children
  • Covered self parking fee: CAD 17.95 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 643 out of 1008 reviews
Rating 8 - Good. 238 out of 1008 reviews
Rating 6 - Okay. 66 out of 1008 reviews
Rating 4 - Poor. 28 out of 1008 reviews
Rating 2 - Terrible. 33 out of 1008 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robyn

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Julija, Hamilton

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Venessa

Stayed 1 night in May 2025

8/10 Good

Julie

Stayed 2 nights in May 2025

8/10 Good

Shivana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was on par as we booked it while attending the View Dance competition taking place at the Hamilton Convention Centre. Convenient, clean and very a friendly front desk :).
Stayed 1 night in May 2025

6/10 Okay

Shamima, Ottawa

Traveled with family
Liked: Staff & service
Stayed 2 nights; staff were nice and room looked relatively clean but all the towels and bedding had a musty smell that wouldn't disapear no matter how much we febreezed and lysol-sprayed them. Keurig machine in room was broken so we ended up just using uber eats for warm drinks/snacks. The room we were in had no microwave so that was a little inconvenient. The mini fridge only ran for 2 hours at a time and you had to press a button to reactivate it. Other than that things were pretty standard. Check out was at 12 but we asked if we could have a late one and they extended it to 1pm for us. Its not terrible, but it wasn't great either.
Stayed 2 nights in May 2025

10/10 Excellent

Kelvin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in May 2025

10/10 Excellent

Charles, hingham

Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Allan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevators were full in the morning due to dance competition. Other than that, the hotel is fine
Stayed 2 nights in Apr 2025

10/10 Excellent

Heidi

Traveled with family
Liked: Cleanliness, amenities
The customer service is excellent and the room is lovely.
Stayed 1 night in May 2025

8/10 Good

Holly

Stayed 1 night in May 2025

10/10 Excellent

Nathan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

JUN

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2025

8/10 Good

Julie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being connected to the mall was very handy. Hotel was lovely, rooms were great, food was fantastic.
Stayed 2 nights in May 2025

10/10 Excellent

Alyssandra

Stayed 2 nights in Apr 2025

8/10 Good

Kim

Stayed 1 night in May 2025

10/10 Excellent

Yasmin

Stayed 3 nights in May 2025

10/10 Excellent

Laila

Stayed 1 night in Mar 2025

10/10 Excellent

Brenda

Stayed 1 night in May 2025

8/10 Good

Gregory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay for work. Good enough for me
Stayed 1 night in May 2025

10/10 Excellent

Maegan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family

Right hotel, wrong location

I did not like the location of the hotel of it being in downtown Hamilton (felt very unsafe), however, the staff were friendly. When I first checked in the room, the tv did not work and they were able to relocate me to the next room which was easy. I did not like that they have carpet but the hotel was conveniently conjoined to the Hamilton Convention Centre which allowed me and my family to not have to go outdoors with our sporting gear. In addition, there are 2 nice restaurants and a nice bar inside the hotel which were reasonable priced and the food was very good!
Stayed 3 nights in May 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and lobby were nice. Checking in was a nightmare as I didn’t know where to put my car. I had to squeeze into a spot on the shoulder of King Street. People had a loud party on my floor the night of our stay. It would be nice if there was a rule about noise after 11:00 PM. If there is, it wasn’t enforced.
Stayed 1 night in May 2025

10/10 Excellent

Vasilis

Liked: Cleanliness, staff & service, property conditions & facilities
City of hamilton needs to work with hotels and address the issue of homelessness in the area.
Stayed 1 night in May 2025

10/10 Excellent

Vasilis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025