Sheraton Hamilton Hotel

3.5 star property

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Photo gallery for Sheraton Hamilton Hotel

Premium bedding, in-room safe, desk, blackout drapes
Executive Suite, 1 King Bed, Lake View | Premium bedding, in-room safe, desk, blackout drapes
View from property
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar

Explore the area

Map
116 King St W, Hamilton, ON, L8P4V3
  • Hamilton Convention Centre
    ‪2 min walk‬
  • FirstOntario Centre
    ‪4 min walk‬
  • McMaster University
    ‪9 min drive‬
  • Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪51 min drive‬

Room options

Club Room, 2 Queen Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Club Room, 1 King Bed

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 689 sq ft
  • Sleeps 3
  • 1 Double Bed

Club Room, 1 King Bed, Corner

  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View

  • 997 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, City View (Fireplace)

  • 669 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Lake View

  • 1474 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Sheraton Hamilton Hotel

Hamilton hotel connected to a shopping center in Central Hamilton
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Hamilton Hotel features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 20 meeting rooms. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a library, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Hamilton Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chagalls Restaurant - This restaurant serves breakfast, lunch, and dinner.
LOFT Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 15.95 per day; includes in/out privileges)
  • Valet parking on site (CAD 35.95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (18,000 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Grab bar in bathtub (35 inches high)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 19 to 29 for adults, and CAD 12 to 17 for children
  • Covered self parking fee: CAD 15.95 per day (in/out privileges)
  • Valet parking fee: CAD 35.95 per day
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1007 reviews
Rating 8 - Good. 240 out of 1007 reviews
Rating 6 - Okay. 76 out of 1007 reviews
Rating 4 - Poor. 38 out of 1007 reviews
Rating 2 - Terrible. 36 out of 1007 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Stayed 1 night in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
It was good. Everything a Sheraton Hotel should be. Enjoyed the restaurant
Stayed 1 night in Dec 2024

4/10 Poor

Emma

Stayed 1 night in Dec 2024

10/10 Excellent

Stephany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kim

Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Check in and check out were seamless. The room was clean and comfortable, with all amenities needed for your stay! The staff were very helpful and kind. I particularly enjoyed the close proximity to shopping, without even having to go outside! The eggs Benedict in the hotel restaurant is the best that I have ever had! I had it 3 times in the 6 days that I was there!
Stayed 5 nights in Nov 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter Wade

Liked: Cleanliness, staff & service, property conditions & facilities
Great room, great service, enjoyed my stay.
Stayed 1 night in Dec 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
An enjoyable stay.
Stayed 1 night in Dec 2024

6/10 Okay

Ken

Stayed 2 nights in Nov 2024

10/10 Excellent

Sholpan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

April

Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Dalia, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very pleasant.
Stayed 1 night in Oct 2024

6/10 Okay

Charlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was hard to do in a larger vehicle. Staff was nice
Stayed 1 night in Sep 2024

10/10 Excellent

Pushkar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking situation was excellent given it was in Downtown Hamilton. It's connected to the mall, so there are several dining options including a Starbucks
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick and courteous check in and check out, and felt safe and comfortable. Thank you.
Stayed 3 nights in Nov 2024

10/10 Excellent

DWAYNE

Liked: Cleanliness, staff & service, property conditions & facilities
downtown hamilton great hotel , not nice area
Stayed 1 night in Nov 2024

10/10 Excellent

Virendra

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was pleasant.
Stayed 1 night in Nov 2024

8/10 Good

Jenn

Stayed 1 night in Nov 2024

10/10 Excellent

Dominique

Stayed 2 nights in Nov 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, convenient if attending event at Conference Center or Art Gallery.
Stayed 3 nights in Nov 2024

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a downtown Hamilton property gem in a depressed area of town. It is conveniently located across from the conference centre. The drawback is that there are many homeless people milling about the dirty and busy streets in the immediate neighbourhood. The property itself was nicely decorated for the holiday season, staff were friendly and helpful and the place was very clean. We would return and recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Sholpan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024