See all properties

Staybridge Suites Hamilton Downtown by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Point of interest
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk
$120
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Place, Hamilton Convention Centre
    ‪3 min walk‬
  • Place, Art Gallery of Hamilton
    ‪3 min walk‬
  • Place, TD Coliseum
    ‪5 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪17 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, Kitchen

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible) | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(53 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Balcony (Dining)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Homewood Suites by Hilton Hamilton, Ontario, Canada
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.4 out of 5, Excellent, 1,019 reviews
Homewood Suites by Hilton Hamilton, Ontario, Canada

About this property

Staybridge Suites Hamilton Downtown by IHG

3-star hotel in Central Hamilton
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business center, self parking, and conference space are onsite. Limited housekeeping is available.
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Staybridge Suites Hamilton Downtown by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekends. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This Hamilton hotel also offers barbecue grills, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Staybridge Suites Hamilton Downtown by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served between 7:30 AM and 10:30 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Reviews

Staybridge Suites Hamilton Downtown by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 566 out of 1000 reviews
Rating 8 - Good. 262 out of 1000 reviews
Rating 6 - Okay. 94 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

Reviews

4/10 Poor

Katherine Jenelle

Disliked: Property conditions & facilities
For the price, this wasn’t the best deal in downtown Hamilton. I had a number of issues with my keycard for my stay - also did not feel safe in that area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Traveled with group, Traveled with partner
Check in and room were fine. The area around was scary.
Stayed 1 night in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice getaway - perfect to hit up Hess village

We’ve stayed here before and based on its location and friendliness of staff we came back. Got the balcony room , which was great. The front desk staff were super friendly and the housekeeping staff were as well. Location to bars and restaurants great. While parts of the area of town are questionable I felt safe with the controlled entry and onsite parking.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice but the area around the hotel was scary with many homeless people in area right around the hotel. Did not feel safe walking outside of the hotel especially at night.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kathryn A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining in the walkable area outstanding
Stayed 1 night in Aug 2025

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for restaurants and Art Gallery of Hamilton
Stayed 1 night in Aug 2025

8/10 Good

Leaton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Parking should be included in the price or told upfront at booking. It was $20 extra and then the parking spaces were limited so we had to park in their overflow across the street...not good at all from a security perspective. And there would never be enough parking spaces on the hotel property as it was very very limited based on the hotel capacity. The bathroom sink is behind the bathroom entry door... not good.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money.
Stayed 1 night in Aug 2025

6/10 Okay

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities
I felt very unsafe outside of the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Josh

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Kayla

Disliked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 3 nights in Aug 2025

6/10 Okay

Amir

Traveled with partner
Disliked: Staff & service
Homeless people around property, not a great neighborhood at all. $19.50 a day parking, not very professional, friendly receptionist. Ask and even tipped the room service attendant to change sheets and replace towels, she left the bag of towels without cleaning, changing sheets.
Stayed 2 nights in Aug 2025

10/10 Excellent

Malcolm

Stayed 2 nights in Aug 2025

2/10 Terrible

Kevin

Not at all safe area
Stayed 1 night in Jul 2025

8/10 Good

Bonnie

Stayed 1 night in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk
Stayed 1 night in Jul 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely welcoming hotel.

The hotel staff were so welcoming and couldn’t do enough for us. We were staying from the UK to attend a best friends funeral. I had a handwritten note from Diana the guest manager and that meant the world to me. The hospitality staff in the breakfast room were so friendly and the choices of fresh food were excellent. A lovely friendly atmosphere in the whole of the hotel was appreciated during our stay. Special mention goes to Tina, hotel manager and Janice on reception xx We made a decision to cut our stay short due to the surrounding area. NO FAULT OF HOTEL AT ALL. I wish Tina the best as she battles this situation. Bless you Tina for all you do.
Stayed 4 nights in Aug 2025

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Allan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable and had excellent amenities: the free breakfast, wifi, and fitness room/swimming pool, and outdoor patio. Having a in-suite kitchen is a big plus especially if you just want to eat-in and stay put for the evening. The central location is also a big plus, with nearby Jackson Square, King William Street restos/cafes and shopping along James St North. Was also able to visit the nearby Art Gallery of Hamilton (AGH) - amazing! The Art Crawl (2nd Fridays) was also a fun event to attend/participate in. Hamilton is really a great place for an affordable and quality weekend getaway. Love the burgeoning artist scene!
Stayed 2 nights in Aug 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is very professional, friendly and gave great advice for eating options near the hotel
Stayed 1 night in Aug 2025

4/10 Poor

Ashleigh

Liked: Cleanliness
Disliked: Staff & service

Noise and drugs.

Downtown hamilton is FULL of drug users and im from oshawa. A den was right outside my window. I was on the 3rd floor. There are no lines to park on the blavard in front of the hotel so i didnt know it was parking. The entrance door stays locked bc of the sketchy nabourhood. The lobby is on the second floor. Additional 20 bucks to park in the parking garage under the building but there are no spot. But there is parking across the street in a different parking garage from the 4th floor and up. Yet i got a warning on my windshield for parking there? The staff was amazing. The room smelt steongly like vinigar and mildew but went away when i turned the ac off. Had to unplug it bc it was too cold and the controle pad didnt work. After all that and i was very pleased with how clean it was. Also how i had a full kitchen(staying one night so didnt need it). The noise of the city was absolutly insane. I had earplugs in as well as a noice machine on my phone on full blast and i could still hear the motercycles, emergency sirens, and crappy cars echoing off the buildings. Breafast was amazing but i was so tired. Great hotel honestly but super duper sucky location.
Stayed 1 night in Aug 2025

6/10 Okay

Chau-Hien

Traveled with family
Stayed 2 nights in Aug 2025

4/10 Poor

Mayank

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Poor location and rooms not well maintained.
Stayed 3 nights in Aug 2025