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Staybridge Suites Hamilton Downtown, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Staybridge Suites Hamilton Downtown, an IHG Hotel

Exterior
Point of interest
Exterior
Fridge, microwave, stovetop, coffee/tea maker
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Art Gallery of Hamilton
    5 min walk
  • FirstOntario Centre
    5 min walk
  • Hamilton Convention Centre
    6 min walk
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    16 min drive

Room options

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Balcony

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 King Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Transfer Shower)

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Transfer Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible, Kitchen (Mobility, Transfer Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Transfer Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Transfer Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 2 Bedrooms, Kitchen

  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Bedroom, Kitchen

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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About this property

Staybridge Suites Hamilton Downtown, an IHG Hotel

3-star hotel in Central Hamilton
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business center, self parking, and conference space are onsite. Limited housekeeping is available.
Staybridge Suites Hamilton Downtown, an IHG Hotel offers 129 air-conditioned accommodations with DVD players and coffee/tea makers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Staybridge Suites Hamilton Downtown, an IHG Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekends. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This Hamilton hotel also offers barbecue grills, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Staybridge Suites Hamilton Downtown, an IHG Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served between 7:30 AM and 10:30 AM on weekends.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 15 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 15.00 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1053 reviews" "
Rating 8 - Good. 317 out of 1053 reviews" "
Rating 6 - Okay. 85 out of 1053 reviews" "
Rating 4 - Poor. 37 out of 1053 reviews" "
Rating 2 - Terrible. 33 out of 1053 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

MYEONGHUI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good servixe
The parking and service is good. very kind
Stayed 1 night in Aug 2024

10/10 Excellent

Princess

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Susan

Beautiful hotel; well equipped room; lovely patio area for sitting through the day and evening; excellent breakfast buffet; friendly and helpful staff. I will return.
Stayed 2 nights in Aug 2024

8/10 Good

Alain

Business traveler
Liked: Cleanliness, room comfort
I was there for business and with my wife.
Stayed 3 nights in Aug 2024

6/10 Okay

Cynthia

Traveled with partner, Traveled with pets
Liked: Cleanliness
Downtown terrible area
Stayed 1 night in Aug 2024

2/10 Terrible

Lilived

Disliked: Cleanliness, property conditions & facilities
Lack of adequate and safe parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jacob

Stayed 4 nights in Jul 2024

8/10 Good

Garid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt unsafe because people were using drugs and gathering around the area
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, value, location waa awesome
Stayed 2 nights in Aug 2024

10/10 Excellent

Roger

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Food and staff was great. Lots of homeless people sleeping in the alley
Stayed 3 nights in Aug 2024

10/10 Excellent

Marco

Stayed 1 night in Aug 2024

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Very comfortable stay, clean room, quiet, great breakfast- more variety and fresher than your typical “hotel breakfast-included-fare”! Nice pool.
Stayed 1 night in Aug 2024

8/10 Good

Hye-Jung

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The romes are perfect
Stayed 2 nights in Jul 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jul 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Loud neighborhood. Room was nice.
The room was nice. Pull out couch was small and uncomfortable. We were in back of property and it was very loud until 2am with several night clubs just below. Lucky front desk gave out ear plugs but bass was still overwhelming.
Stayed 1 night in Jul 2024

10/10 Excellent

jayson

Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was exceedingly helpful and friendly. Our room was spacious, clean and comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Guillaume

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pet friendliness is fantastic, and the breakfast selection is FANTASTIC. The area around the hotel is a bit sketchy at night, but nothing too bad.
Stayed 1 night in Jul 2024

4/10 Poor

Gregory, Brossard

Traveled with family
Disliked: Cleanliness, staff & service, amenities
not a pleasant stay, to noisy, staff was not pleasant to deal with, lacking of manners. would not walk in this area, there were needles on the ground around property and selling drugs out front.
Stayed 2 nights in Jun 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Near clubs downtown. Noisy at night but otherwise service is 24 hours security and safe parking are available.
Stayed 1 night in Jul 2024

2/10 Terrible

Todd

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Terrible location, dangerous oitside. Rooms were loid and dirty. Don't stay here or anywhere in Hamilton.
Stayed 1 night in Jul 2024

8/10 Good

Kara

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms Staff very fruendly
Stayed 2 nights in Jul 2024

8/10 Good

Davina

Stayed 2 nights in Jul 2024

10/10 Excellent

kestutis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024