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Staybridge Suites Hamilton Downtown by IHG

3.0 star property

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Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Point of interest
Fridge, microwave, stovetop, coffee/tea maker
Exterior
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk
$144
includes taxes & fees
Oct 6 - Oct 7

Explore the area

View in a map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Hamilton Convention Centre
    ‪3 min walk‬
  • TD Coliseum
    ‪5 min walk‬
  • McMaster University
    ‪5 min drive‬
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining, Balcony)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Balcony (Dining, Balcony)

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen) | 1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Transfer Shower, Non Smoking (Transfer Shower, Kitchen)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.0 out of 10
Wonderful
(47 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining) | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Staybridge Suites Hamilton Downtown by IHG

3-star hotel in Central Hamilton
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business center, self parking, and conference space are onsite. Limited housekeeping is available.
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Staybridge Suites Hamilton Downtown by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekends. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This Hamilton hotel also offers barbecue grills, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Staybridge Suites Hamilton Downtown by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served between 7:30 AM and 10:30 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities or services will be unavailable from August 26 2025 to August 28 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Staybridge Suites Hamilton Downtown by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 556 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 90 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 34 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Kayla

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 3 nights in May 2025

10/10 Excellent

Chris

Stayed 2 nights in May 2025

10/10 Excellent

Linda

Stayed 2 nights in May 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel! We were there for 10 days! Suites are very roomy! Beds are very comfortable! Having a Kitchen with a full sized refrigerator was helpful! Breakfast buffet was good. Having Laundry machines was helpful too! Their paid parking is secure under hotel.
Stayed 10 nights in May 2025

4/10 Poor

Louis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is a bit run-down — old carpet in the room, old curtains. Bad sound profiting — we here everything from rooms above (toilet, finger tapping, ..). You have the smell of nearby cooking. The stairways stunk of urine. Like a dump. Hotel location not inspiring.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
This property was clean and comfortable. Staff were helpful. I would recommend this hotel to friends if they were going to Hamilton.
Stayed 1 night in May 2025

10/10 Excellent

Amanda

Disliked: Cleanliness, property conditions & facilities
We love this hotel but we didn't like the location
Stayed 2 nights in May 2025

10/10 Excellent

Dennis

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 2 nights in May 2025

10/10 Excellent

Natasha

Stayed 1 night in May 2025

10/10 Excellent

alexa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fun and entertaining
Stayed 1 night in May 2025

8/10 Good

Judy

Stayed 2 nights in May 2025

8/10 Good

Meghan

Traveled with group
Liked: Cleanliness, staff & service
Breakfast was a real great surprise. Much better than what is expected for a continental breakfast. Our main concern was that we found the room noisy.
Stayed 1 night in May 2025

8/10 Good

Lezley

Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Stayed 1 night in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Stanislaus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While close to many main areas; many homeless and drug users hanging around the property (Tim Horton’s). Room was great as was staff and service. Makes up for the area. I would recommend air fresheners for room since people cook in unit. Lingering smells.
Stayed 2 nights in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, spacious rooms, decent breakfast.
Stayed 2 nights in May 2025

6/10 Okay

Tanya, Kaladar

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Property is definitely a bit dated. Parking is not easy, lot filled up quick! Breakfast was good.
Stayed 1 night in May 2025

6/10 Okay

Tanya, Kaladar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property is definitely getting a bit dated. Parking is a bit of a hassle but breakfast was good.
Stayed 2 nights in May 2025

10/10 Excellent

Bonnie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was fantastic - clean and spacious. Staff were friendly. Breakfast was very nice!
Stayed 2 nights in Apr 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Hamilton

Bedding is in need of updating. We couldn’t control the heat at all. The redeeming aspect was the free dinner and breakfast
Stayed 1 night in Apr 2025

8/10 Good

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Such a nice hotel. Very friendly staff. Very clean. Good breakfast. No complaints
Stayed 3 nights in Apr 2025

10/10 Excellent

Kayla

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Gracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025