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Staybridge Suites Hamilton Downtown by IHG

3.0 star property

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Photo gallery for Staybridge Suites Hamilton Downtown by IHG

Exterior
Exterior
Point of interest
Fridge, microwave, stovetop, coffee/tea maker
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Gym
  • Parking available
  • 24/7 front desk
$140
includes taxes & fees
Oct 29 - Oct 30

Explore the area

View in a map
20 Caroline St S, Hamilton, ON, L8P0B1
  • Place, Hamilton Convention Centre
    ‪3 min walk‬
  • Place, TD Coliseum
    ‪5 min walk‬
  • Place, McMaster University
    ‪5 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.0 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Kitchen (Dining)

Suite, 2 Bedrooms, Kitchen (Dining) | 1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 2 Bedrooms, Kitchen (Dining)

9.2 out of 10
Wonderful
(9 reviews)
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Transfer Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, Kitchen

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible) | 1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, Transfer Shower, Kitchen (Mobility Accessible)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

1 bedroom, desk, blackout drapes, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(50 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Balcony (Dining)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Kitchen (Dining)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Kitchen (Dining)

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

1 bedroom, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower, Kitchen (Mobility Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Staybridge Suites Hamilton Downtown by IHG

3-star hotel in Central Hamilton
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour business center, self parking, and conference space are onsite. Limited housekeeping is available.
Staybridge Suites Hamilton Downtown by IHG offers 129 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Staybridge Suites Hamilton Downtown by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast on weekends. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 5 meeting rooms. Event facilities measuring 5000 square feet (465 square meters) include conference space. This Hamilton hotel also offers barbecue grills, tour/ticket assistance, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Staybridge Suites Hamilton Downtown by IHG is a smoke-free property.

A complimentary on-the-go breakfast is served between 7:30 AM and 10:30 AM on weekends.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 19.50 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available on weekends 7:30 AM to 10:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • 5,000 square feet of conference space

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • In-room roll-in shower
  • Lever door handles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2012
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 49 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: CAD 19.50 per night
  • Pet fee: CAD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Hamilton Downtown
Staybridge Suites Hotel Hamilton Downtown
Staybridge Suites Hamilton - Downtown Ontario
Staybridge Suites Hamilton Downtown Hotel
Staybridge Suites Hamilton

Reviews

Staybridge Suites Hamilton Downtown by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 577 out of 1021 reviews
Rating 8 - Good. 276 out of 1021 reviews
Rating 6 - Okay. 92 out of 1021 reviews
Rating 4 - Poor. 41 out of 1021 reviews
Rating 2 - Terrible. 35 out of 1021 reviews

Reviews

10/10 Excellent

Yacine

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer, Mississauga

Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Stayed 1 night in Jun 2025

8/10 Good

Braeden

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 1 night in Jul 2025

8/10 Good

Mike

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Near Hess Village
Stayed 1 night in Jun 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is lovely with great amenities. Parking garage is small. We loved our suite - big and clean and loved the balcony. Nice breakfast area with lots of options. Not the nicest area of town, but close to a lot of things.
Stayed 2 nights in Jul 2025

6/10 Okay

Ria

Traveled with family
Liked: Cleanliness, staff & service
The room was clean and staff are nice.
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel, Angus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and very well taken care of. The room was excellent even being beside the elevator. Couldn't hear it. Maybe because we on the top floor. Lots of homeless and drug addicts outside in the parking lot next to the property. But thankfully they have secured underground parking and security measures to enter the hotel. Didn't deter our stay at all. I'd give the hotel and staff 5/5
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Amila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Hamilton Downtown

Great Hotel with very friendly and helpful staff. Breakfast is awesome. They also offer FREE dinner on Monday - Wednesday Highly recommended & closer to everything in Hamilton. Also great security precautions in the hotel. Radom people just can’t walk in
Stayed 6 nights in Jun 2025

4/10 Poor

Arthur

Traveled with partner
Disliked: Amenities
Upon check in, i was notifed that the 1 bedroom king that i had reserved was not available due to previous clients extending thier stay. My room category was bummped down to thier basic room with a queen beed and desk. Disnt even have the couch. They tried to spin it that seeing we didnt get what we booked we would only be charged the rate for the lesser room. Well i would hope so. They also threw in a 12 dollar bottlenof wine. Feel like it was a bait and switch. They dmsaud they did try and calm me. Well yes they did, 2 hours before our arrival when we were allready just about to the city. Kind of late to make alternitive arrangments. Didnt even leave a message when they called. Second day room cards stopped working. Had to leave my car and wife at the entrance to the parking garage to gonin and have the cards looked at. The desk staff reporgrammed them, went back tk my car and low and behold, they still didnt work. Had to trek back to the desk once again to get new cards. Bed was uncomfortable, duvet kept comming apart. The last factor that made our stay bad was the fact of the homeless, and drug adicts all around the hotel. I know this partnis not thier fault but still dis not make the stay very enjoyable. We ended up calli g our trip short and left with out staying the second night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Close to airport. Nice room.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trop chère pour le quartier

Prix trop élevé pour le quartier qui est dans secteur défavorisés de Hamilton avec pleins de gens qui consomment de la drogue et alcool juste a coté de l hôtel la vue de ma chambre donnait sur des junkies
Stayed 1 night in Jun 2025

8/10 Good

Sanobar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Mostly a great stay but I was surprised that there wasn’t any bottled water in the fridge! A snack woukd be nice too but especially bottled fridge water wss needed.
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 room suite was really good value
Stayed 1 night in Jun 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, well located with friendly staff.
Stayed 1 night in Jun 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and close to McMaster Children's Hosp.

Comfortable rooms with good amenities. Pool is nice. Convenient location to restaurants.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gabriele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great home away from home

The Staybridge is a perfect place for a long stay. It’s clean and comfortable, breakfast buffet is great, the Monday to Wednesday Social dinner is a great option. Having a small kitchen in each unit gives you the opportunity to make your own meals. The location is perfect for access to public transportation, shopping or other activities.
Stayed 7 nights in Jun 2025

8/10 Good

Lisa

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
They had dinner provided for Monday, Tuesday, Wednesday and their breakfast was phenomenal with everything you could want!
Stayed 1 night in Jun 2025

10/10 Excellent

Amila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel in Hamilton ON

Highly recommended. Great location. Rooms are clean. Breakfast is great. Not only breakfast they offer light dinner free of charge Mon-Wed too. Very friendly and helpful staff members. Properly has great security measures as well. Strangers can’t just walk inside
Stayed 14 nights in Jun 2025

10/10 Excellent

Gianni

Stayed 1 night in Jun 2025