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The Casablanca Hotel

3.5 star property

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Photo gallery for The Casablanca Hotel

Reception
Staircase
Indoor pool
Dinner served
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Room service

Explore the area

Map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Gateway Niagara Information Centre
    ‪15 min walk‬
  • Forty Creek Distillery
    ‪1 min drive‬
  • Fifty Point Marina
    ‪5 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪62 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, Select Comfort beds, desk

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe Double Room, 2 Double Beds

7.4 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, Select Comfort beds, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room, 2 Double Beds

Classic Double Room, 2 Double Beds | 1 bedroom, premium bedding, Select Comfort beds, desk

Classic Double Room, 2 Double Beds

7.6 out of 10
Good
(40 reviews)
  • Sleeps 4
  • 2 Double Beds

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About this property

The Casablanca Hotel

3.5-star Grimsby hotel walkable to Lake Ontario
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and conference space. Weekly housekeeping is available.
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms including rooms for couples. Services include hot stone massages and massages. A variety of treatment therapies are provided, including aromatherapy.
The Casablanca Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Event facilities measuring 8719 square feet (810 square meters) include conference space. This Victorian hotel also offers spa services, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

The Casablanca Hotel is a smoke-free property.

Bogeys - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bogeys

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Changing table
  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • 8,719 square feet of conference space

Outdoors

  • On a lake

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Elevator (36 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2001
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 25 2025 to May 31 2026 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Elevator
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 359 out of 951 reviews
Rating 8 - Good. 285 out of 951 reviews
Rating 6 - Okay. 172 out of 951 reviews
Rating 4 - Poor. 87 out of 951 reviews
Rating 2 - Terrible. 48 out of 951 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Salvatore

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Great view of the lake.
Stayed 1 night in Apr 2025

4/10 Poor

Ron

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable, tired and drab hotel.

Big room. Drab. Musty smell in halls. Could not cool room down. Wallpaper peeling. Clearly needs paint, new carpets, a renovation. Restaurant not open for breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
No specific details
Stayed 2 nights in Apr 2025

10/10 Excellent

Carlos Luis

Stayed 1 night in Apr 2025

4/10 Poor

Sean

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Our first room was way too hot. I was sweating within (10) minutes of arriving. The temperature could not be adjusted. The staff was nice enough to relocate us to another room. Unfortunately the hot water was out that night and the next morning. We booked a room with a jetted tub, but did not use it because of not having hot water.
Stayed 1 night in Apr 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Amenities
Always enjoy staying there
Stayed 1 night in Apr 2025

4/10 Poor

Lynne

Poorly maintained
Stayed 2 nights in Mar 2025

10/10 Excellent

anwar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Timothy

Stayed 1 night in Mar 2025

2/10 Terrible

Chrystina

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not cleaned properly, stained lamp shades from smoke, wallpaper falling off the wall. This room was very outdated. People smoking w**d in hallway. Awful experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Teena

Traveled with family
Liked: Staff & service
They definitely need to upgrade the “air conditioning” system! There was no real air conditioning. Other than that….Not a bad hotel for the price. Our first room tho was WAY TOO HOT (6th floor.) But the amazing front desk attendant was so kind and gave us a MUCH cooler room with a hot tub in our bathroom right next to the pool. It was great!
Stayed 2 nights in Mar 2025

6/10 Okay

Patricia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was very friendly and helpful. The hotel needs a major refresh, its very dated and rundown.
Stayed 2 nights in Mar 2025

4/10 Poor

Chelsea

Stayed 1 night in Mar 2025

6/10 Okay

Marie Josee, Toronto

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Gilroy

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

Michael, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel served its purpose
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia

Stayed 1 night in Feb 2025

10/10 Excellent

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great pool

All in all it’s a great place it’s a little bit older but it definitely does the trick the pool is really nice and clean and rather warm it was very nice considering I’ve stayed at other hotels that were more money and the pool is always been freezing cold And mostly broken and out of service
Stayed 1 night in Feb 2025

10/10 Excellent

Carlos Luis

Stayed 1 night in Feb 2025

8/10 Good

KEVIN

Liked: Cleanliness, property conditions & facilities
on the plus side very clean. need to at least have continental breakfast. there is a restaurant but it is only open a couple days a week for dinner
Stayed 2 nights in Nov 2024

8/10 Good

Brent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent hotel. Friendly staff
Stayed 1 night in Feb 2025

4/10 Poor

Paige

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Whitney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was totally affordable and great for a quick overnight stay with the family. Our kids loved the experience of staying in a hotel and especially enjoyed the pool. Would gladly stay here again!
Stayed 1 night in Dec 2024

10/10 Excellent

Pavel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well maintained and feels fresh and comfortable. We slept exceptionally well, despite the noise from rowdy guests in the hall. We enjoyed the jacuzzi in our room. The breakfast was not included. However, we are tired of rubbery egg and pork sausage breakfast and so we welcome the opportunity of not paying for it in the room price and having the breakfast we want. Ok, the area in the hotel is basically a parking lot, but we did not care.
Stayed 1 night in Jan 2025