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TownePlace Suites by Marriott Hamilton

3.5 star property

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Photo gallery for TownePlace Suites by Marriott Hamilton

Property amenity
Lobby lounge
Point of interest
Studio, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board
Studio, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • 24/7 front desk
  • Kitchen
$161
includes taxes & fees
Dec 10 - Dec 11

Explore the area

View in a map
1195 UPPER JAMES STREET, Hamilton, ON, L9C3B2
  • Place, Lazermania
    ‪19 min walk‬
  • Place, Canadian Football Hall of Fame & Museum
    ‪5 min drive‬
  • Place, Mohawk College
    ‪6 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪12 min drive‬

Room options

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 1 King Bed

9.6 out of 10
Exceptional
(55 reviews)
  • 336 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Desk, laptop workspace, blackout drapes, iron/ironing board

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(37 reviews)
  • 401 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

TownePlace Suites by Marriott Hamilton

3.5-star Hamilton hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour business center, and a microwave in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Weekly housekeeping is available.
TownePlace Suites by Marriott Hamilton offers 125 accommodations with coffee/tea makers and hair dryers. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

50-inch LED televisions come with premium cable channels, pay movies, and Netflix. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 14 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers an indoor pool, barbecue grills, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

TownePlace Suites by Marriott Hamilton is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Biodegradable coffee stirrers available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property enforces quiet hours from 10:00 PM to 8:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 30.00 per accommodation, per night (maximum CAD 150 per stay), plus a one-time cleaning fee of CAD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30.00 per accommodation, per night (maximum CAD 150 per stay) plus CAD 150.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Guests under 14 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Towneplace Suites Hamilton
TownePlace Suites by Marriott Hamilton Hotel
TownePlace Suites by Marriott Hamilton Hamilton
TownePlace Suites by Marriott Hamilton Hotel Hamilton

TownePlace Suites by Marriott Hamilton Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 542 out of 718 reviews
Rating 8 - Good. 119 out of 718 reviews
Rating 6 - Okay. 34 out of 718 reviews
Rating 4 - Poor. 14 out of 718 reviews
Rating 2 - Terrible. 9 out of 718 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Esteban

Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights at the hotel. The facility looks and feels brand new. Rooms were in great condition and very clean. Every single staff member interaction was absolutely outstanding. From check-in to late night snack getting service was outstanding. The hotel says their policy is anything less than 8/10 is a fail and you can tell this isn’t just a statement but a value that they hold themselves accountable to. My visit was 10/10. I frequently stay in hotels and rarely leave a review. In this case I felt the entire team deserved recognition for a fantastic stay and experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wendy, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean rooms!
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Perfect room and experience. Extremely clean room and well laid out. Good location next to restaurants and staff was friendly and courteous. Spent a week and a half on the road and this was far and away best place. Highly recommend.
Stayed 1 night in Aug 2025

6/10 Okay

Wu

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
RED FLAG - Privacy concern: there are 2 layers of pull-off blinds, one is blackout and one is light filtering, you cannot tell which one is closed if you don't check carefully, especially when it's dark outside. We checked in at 8pm, room only has the filter curtain pulled down, only found this out the next morning. With dark outside and lights inside, it's almost 100% see through, our room is at 1st floor facing the parking lot and restaurants - this was never reminded by the front desk or anywhere; Very little sound proofing: Walls between rooms appear to be just drywalls, we could hear easily the next door room's talking, TV, coughing, etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience from the staff
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Julie

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

10/10 Excellent

Corey

Stayed 12 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. The kitchenette and the shared BBQs were so useful, the breakfast was good, and the bed was comfortable. We will be back!
Stayed 2 nights in Aug 2025

10/10 Excellent

Francois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Destiny

The gentleman that checked me in was an absolute delight and so friendly. He let me know about breakfast and everything i needed to know. The room was very comfortable and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Aug 2025

8/10 Good

nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, spacious room. Close to shopping and restaurants.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steven

Liked: Amenities, property conditions & facilities
Clean, comfortable and i enjoyed breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Nedal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean place to stay
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Really close to our venue. Easy check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Ahmad

Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Stayed 1 night in Jul 2025

6/10 Okay

Kori

Stayed 3 nights in Jul 2025

10/10 Excellent

Catherine de la, Aldergrove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel looks brand new and was immaculate. Reception - great employees working there, so welcoming and always helpful. Only confusion was we asked for every other day a tidy up in our room (we stayed a week), and they came once on the third day and not again, so I kept having to ask for supplies. Then finally the cleaners came in to do a thorough clean, but we declined as we were leaving the next day as that didn't make any sense. Breakfast - the area was modern and comfortable and great use of space. Great continental breakfast with fresh hot and cold options. Shout out to Parnisha who worked there Mon-Friday mornings, who always had a smile on her face and was so helpful, even when she was extremely busy! Could perhaps use more staff/hands in the busy mornings as it was a challenge or them to keep up with filling/re-filling of items! Room - our room was spacious and bright and the king bed was very comfy! Liked having the kitchen, could have been stocked with more than 2 of everything, in order to use the dishwasher (had to wash by hand if we wanted to use again the same day). Pool - clean but small. I could still do some laps when it was quiet, but when kids came in there is not much room. Laundry - 2 washers and 2 dryers, and on a Saturday it was busy and I had to wait a while to use the machines. But was easy to access and get coins, etc. Overall - we really enjoyed our week stay at this hotel and would definitely recommend it! I give it a 10/10.
Stayed 7 nights in Jul 2025

10/10 Excellent

Andee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. Super comfortable
Stayed 1 night in Jul 2025

10/10 Excellent

FANNY

Liked: Cleanliness, staff & service, property conditions & facilities
My sisters and I were staying in a studio room with 2 queen size beds on the top floor (4th floor). We were pleasantly surprised to see a fully equipped kitchen with stove, sink, microwave and a fridge when we entered the room! The room is very big and super clean. The washroom is spacious and modern! One small drawback is the entrance of this hotel is not very noticeable; it’s a small entrance on the main street. The main street was quite busy with lots of cars, so my sister needed to be careful turning in to enter the hotel. Our overall experience staying at this hotel was great. I would definitely recommend it to others visiting Hamilton.
Stayed 1 night in Jul 2025