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Visitors Inn

3.5 star property

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Photo gallery for Visitors Inn

Property entrance
Lobby sitting area
Luxury Suite, 1 King Bed, Jetted Tub | Living room | 50-inch Smart TV with cable channels, TV
Indoor spa tub
Family Suite, 2 Bedrooms, Kitchenette | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
$117
includes taxes & fees
Feb 24 - Feb 25

Explore the area

View in a map
649 Main Street West, Hamilton, ON, L8S 1A2
  • Place, McMaster University
    ‪20 min walk‬
  • Place, TD Coliseum
    ‪5 min drive‬
  • Place, Hamilton Convention Centre
    ‪5 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Ground Floor

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Ground Floor

9.6 out of 10
Exceptional
(51 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Kitchenette

Superior Room, 1 King Bed, Kitchenette | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Superior Room, 1 King Bed, Kitchenette

9.8 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Kitchenette

Superior Room, 2 Queen Beds, Kitchenette | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Superior Room, 2 Queen Beds, Kitchenette

9.0 out of 10
Wonderful
(29 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room business center

Deluxe Room, 2 Queen Beds

9.6 out of 10
Exceptional
(70 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Kitchenette

Family Suite, 2 Bedrooms, Kitchenette | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Family Suite, 2 Bedrooms, Kitchenette

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes

Junior Suite, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Jetted Tub

Luxury Suite, 1 King Bed, Jetted Tub | Living room | 50-inch Smart TV with cable channels, TV

Luxury Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Visitors Inn

3.5-star hotel in Westdale
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.
Visitors Inn offers 60 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Hamilton hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

In addition to an indoor pool, Visitors Inn provides a hot tub, a sauna, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and a meeting room. Event facilities measuring 1250 square feet (116 square meters) include a conference center. This Hamilton hotel also offers a terrace, a vending machine, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Visitors Inn is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
The Hungry Traveler - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: CAD 5 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Hungry Traveler

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,250 square feet of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 5 to 15 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Visitors Inn
Visitors Inn Hamilton
Visitors Hotel Hamilton
Visitors Inn Hamilton, Ontario
Visitors Hamilton
Visitors Inn Hamilton
Visitors Inn Hotel
Visitors Inn Hamilton
Visitors Inn Hotel Hamilton

Visitors Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1208 out of 1623 reviews
Rating 8 - Good. 317 out of 1623 reviews
Rating 6 - Okay. 52 out of 1623 reviews
Rating 4 - Poor. 26 out of 1623 reviews
Rating 2 - Terrible. 20 out of 1623 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Julie

Stayed 1 night in Aug 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great check in. The man was very courteous. Very helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Sylvie

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great greeting at check in Rooms are clean
Stayed 1 night in Nov 2025

10/10 Excellent

Glenn

Traveled with group
Liked: Cleanliness, amenities
The hotel and amenities were all very clean professional staff
Stayed 1 night in Nov 2025

10/10 Excellent

KEVIN, KAMLOOPS

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was closed Monday so had to order in. Candace was great at the Front Desk
Stayed 1 night in Nov 2025

4/10 Poor

Denise

Liked: Cleanliness, staff & service, amenities
The room was 02 down on ground floor by the kanitors closet and laindry room. It was noisy all day and night
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved staying at this welcoming hotel. The staff were friendly and the room spacious and very clean. The TV had great reception and good apps. My husband enjoyed the gym and the pool was lovely. There was plenty of easy parking outside. Special mention of the restaurwnt staff. Lovely food with excellent service.
Stayed 5 nights in Nov 2025

10/10 Excellent

Valerie Jeanne Edmonde

Liked: Cleanliness, amenities, property conditions & facilities
Friendly front desk agent, excellent room, very clean. My only issue was the hot tub jets were not jetty at all and that was my main reason for choosing this hotel. Over all it was a great little place to stay at.
Stayed 1 night in Nov 2025

8/10 Good

Yi

Liked: Cleanliness
Stayed 2 nights in Nov 2025

8/10 Good

Bella

Traveled with family
Liked: Cleanliness, property conditions & facilities
Everything was great: the bed, the showers, the parking. It was a nice stay
Stayed 1 night in Nov 2025

10/10 Excellent

marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good food, great staff, clean well kept hotel.
Stayed 1 night in Nov 2025

4/10 Poor

Eric

Liked: Staff & service
Disliked: Property conditions & facilities
The bed was damaged, with a large divot in it making it very uncomfortable to sleep in. There was some mold in the shower, and a strange smell from the bath soaps. Also, the room I was in was very close to the laundry area, and had very poor acoustic insulation, so it was quite loud at night. I don't know if it was just the one room with these issues; the rest of the hotel seemed clean and well-kept, and the staff themselves were friendly and helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Alicia

Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, friendly and knowledgable staff.
Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the room was amazing, very open and very clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Great stay, excellent location. Go to place for me
Stayed 1 night in Nov 2025

6/10 Okay

Nicholas

Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Liked: Staff & service, amenities, property conditions & facilities
Staff is wonderful and helpful.
Stayed 2 nights in Oct 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, amenities
Room was fine but the mattress was horrible. I’ve stayed at this hotel over the past seven years when I travel to Hamilton and this was the worst night at this location. That mattress should be thrown out. By the time I got myself settled and into bed it was after 1:30 AM and it was not an appropriate time to request a room change. I did bring it up to the person at the front desk when I was checking out and they were surprised, but at the same time didn’t even care enough to offer some sort of compensation. A little bit apathetic to be honest. I also was very surprised to see a security guard, walking around the lobby and sitting in the front lobby. If something‘s going on, it’s not a good sign. I will reconsider booking this hotel for future trips.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spacious, clean, very comfy with nice pillows and blankets. Didn’t try the pool but will on my next stay. Lots of free parking as well.
Stayed 1 night in Nov 2025

8/10 Good

Jessica

Stayed 1 night in Oct 2025

6/10 Okay

Aiyoub

Liked: Cleanliness, property conditions & facilities
It’s clean and comfortable, and the services are excellent, but the heating system needs some improvemen
Stayed 3 nights in Nov 2025