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Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Breakfast area
Fireplace
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Room service
  • Bar
$134
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(56 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Park View)

Superior Room, 1 King Bed (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(159 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (City View)

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(56 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds (Park View)

Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(116 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

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Exterior
Hampton Inn & Suites by Hilton Burlington Toronto
  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.7 out of 5, Exceptional, 913 reviews
Hampton Inn & Suites by Hilton Burlington Toronto

About this property

Waterfront Hotel Downtown Burlington

Burlington hotel with restaurant
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Waterfront Hotel Downtown Burlington features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Waterfront Hotel Downtown Burlington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1339 out of 2457 reviews
Rating 8 - Good. 599 out of 2457 reviews
Rating 6 - Okay. 304 out of 2457 reviews
Rating 4 - Poor. 108 out of 2457 reviews
Rating 2 - Terrible. 107 out of 2457 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

April

Liked: Staff & service, amenities, property conditions & facilities
Overall, content with my stay :) I wish I could have had the capability to connect my phone to the TV for streaming but we couldn't figure that out. Really, that was the only issue.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kamar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price and service are great
Stayed 1 night in Aug 2025

10/10 Excellent

Rhodora

Liked: Cleanliness, staff & service, property conditions & facilities
amazing location
Stayed 1 night in Aug 2025

10/10 Excellent

KWAN-WA

Stayed 1 night in Aug 2025

8/10 Good

Lindsay

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve stayed here before and appreciate the value and location. Pay parking can be pricey but overall a good choice.
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was parking Saturday night. Spent 30 mins looking for parking and ended up having to park in unloading area
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Stayed 2 nights in Aug 2025

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Great location.
Stayed 1 night in Aug 2025

10/10 Excellent

Stella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel on the lakeside and in a hustling Downtown Burlington. This hotel was amazing, very helpful staff, very clean rooms, and the Breakfast was pretty decent.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abe

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 1 night in Aug 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
Management was unwilling to accommodate and emergency Cancelation after booking for only 5 minutes and new information about the hotel came to our attention.
Stayed 1 night in Aug 2025

8/10 Good

Chris

Traveled with partner
Liked: Amenities
Good spot right on the lake front
Stayed 8 nights in Aug 2025

10/10 Excellent

Katherine

Stayed 1 night in Aug 2025

10/10 Excellent

Yip Wing

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Mary-Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is in a great location. Front desk staff was very friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Judith

Stayed 3 nights in Aug 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our stay, we keep the name in mind if we ever come back :)
Stayed 2 nights in Aug 2025

10/10 Excellent

Meng

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Friendly and supportive front desk. We enjoyed the breakfast and the beautiful view the most!
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay!
Stayed 1 night in Aug 2025

10/10 Excellent

Ron

Stayed 3 nights in Aug 2025

6/10 Okay

Liya

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities
Beautiful location but property is starting to show its age. Great staff , the buffet breakfast was less than to be desired , cold overcooked food .
Stayed 1 night in Aug 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025