Waterfront Hotel Downtown Burlington

3.0 star property

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Photo gallery for Waterfront Hotel Downtown Burlington

Lunch and dinner served
Interior
Superior Room, 2 Queen Beds (Park View) | Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Breakfast area
Fireplace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Pool
  • Bar
$151
includes taxes & fees
Oct 6 - Oct 7

Explore the area

View in a map
2020 Lakeshore Road, Burlington, ON, L7R4G8
  • Place, Spencer Smith Lakefront Park
    ‪1 min walk‬
  • Place, Burlington City Hall
    ‪3 min walk‬
  • Place, Burlington Art Centre
    ‪6 min walk‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪43 min drive‬

Room options

Standard Room, 2 Queen Beds (City View)

8.6 out of 10
Excellent
(51 reviews)
  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed (Park View)

8.4 out of 10
Very good
(154 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds (Park View)

8.4 out of 10
Very good
(115 reviews)
  • 323 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (City View)

8.4 out of 10
Very good
(53 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Waterfront Hotel Downtown Burlington

Burlington hotel walkable to Lake Ontario
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Waterfront Hotel Downtown Burlington offers 129 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This Burlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Waterfront Hotel Downtown Burlington features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5005 square feet (465 square meters) include conference space. This eco-certified hotel also offers multilingual staff, a fireplace in the lobby, and laundry facilities. Parking is available onsite for a surcharge.

The Port House Social Bar - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (CAD 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Port House Social Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 5,005 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: CAD 22.00 per day (in/out privileges)
  • Pet fee: CAD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Burlington Downtown Hotel
Burlington Downtown Waterfront
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington
Waterfront Hotel Downtown Burlington Ontario
Waterfront Downtown Burlington
Waterfront Hotel Downtown Burlington Hotel
Waterfront Hotel Downtown Burlington Burlington
Waterfront Hotel Downtown Burlington Hotel Burlington

Reviews

Waterfront Hotel Downtown Burlington Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1319 out of 2454 reviews
Rating 8 - Good. 598 out of 2454 reviews
Rating 6 - Okay. 305 out of 2454 reviews
Rating 4 - Poor. 117 out of 2454 reviews
Rating 2 - Terrible. 115 out of 2454 reviews

Reviews

6/10 Okay

Margaret

Stayed 2 nights in Jun 2025

10/10 Excellent

Anmol

Stayed 1 night in Jun 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot
Stayed 2 nights in May 2025

8/10 Good

Jamie

Stayed 2 nights in Jun 2025

8/10 Good

Jamie

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
Staff was very friendly. Pool was very cold.
Stayed 1 night in Jun 2025

8/10 Good

Dylan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was nice and clean. The room was comfortable and the staff was very nice.
Stayed 1 night in Jun 2025

6/10 Okay

Rosemary, Etobicoke

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Wonderful location. Hotel not as well maintained as hoped.
Stayed 7 nights in Jun 2025

10/10 Excellent

Ashley

Stayed 2 nights in Jun 2025

8/10 Good

Sunny

Stayed 1 night in Jun 2025

10/10 Excellent

Iryna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The house is highly recommended. Perfect location, excellent staff and good breakfasts.
Stayed 2 nights in Jun 2025

6/10 Okay

Thong

Stayed 1 night in Jun 2025

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Jun 2025

4/10 Poor

Shelley

Traveled with family
I booked a superior room with a park view well in advance. I got a room in the basement with no view. I have asthma and the room was damp being underground. The bathroom did not drain when you had a shower. Very disappointing.
Stayed 1 night in Jun 2025

6/10 Okay

Victoria

Traveled with family
Liked: Amenities
My air conditioner didn't work on a very warm night
Stayed 1 night in Jun 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and great location
Stayed 2 nights in Jun 2025

6/10 Okay

Maria Isabel

Stayed 1 night in Apr 2025

10/10 Excellent

Remy

Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities
Clean, friendly and great stay
Stayed 1 night in Jun 2025

10/10 Excellent

Martin, Ottawa

Liked: Cleanliness, amenities, property conditions & facilities
...
Stayed 2 nights in Jun 2025

6/10 Okay

Nicholas

Liked: Staff & service
The room was shabby. Staff were good. Shower needed replaced. No city view as advertised on the Expedia app
Stayed 1 night in Jun 2025

10/10 Excellent

Fady

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheilla

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there for 2nights and we had the best view! Staff are helpful and friendly. The room is clean. We even enjoyed the breakfast. Unfortunately we don't have time to see the swimming pool. Overall, it’s 9/10 for me.
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Staff & service
Stayed 1 night in Jun 2025

6/10 Okay

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It had way more on credit card after trip then what hotels was to charge us. Not impressed
Stayed 1 night in Jun 2025

6/10 Okay

Andrea

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were friendly, hotel lobby was clean and breakfast was good. The rooms were disappointing - stains on carpet, walls had stains too and the water wouldn't drain in the tub after a shower. We had a huge spider on our ceiling in our room at night (no exaggeration) and front desk was polite enough to change our room after coming to check it out since there was no housekeeping to help at that hour. We really appreciated that.
Stayed 1 night in Jun 2025