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Grotto Bay Beach Resort

4.0 star property

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Photo gallery for Grotto Bay Beach Resort

Aerial view
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Couples treatment rooms, body treatments, aromatherapy
Couples treatment rooms, body treatments, aromatherapy
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

$406
includes taxes & fees
Dec 6 - Dec 7

Explore the area

View in a map
11 Blue Hole Hill, Bailey's Bay, Hamilton Parish, CR04
  • Place, Blue Hole Park
    ‪1 min walk‬
  • Place, Crystal Caves
    ‪6 min walk‬
  • Place, Bermuda Perfumery
    ‪8 min walk‬
  • Airport, St. George's (BDA-L.F. Wade Intl.)
    ‪5 min drive‬

Room options

View all photos for Oceanfront Superior Double

In-room safe, desk, blackout drapes, iron/ironing board

Oceanfront Superior Double

9.0 out of 10
Wonderful
(9 reviews)
  • 325 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Deluxe Double

In-room safe, desk, blackout drapes, iron/ironing board

Oceanfront Deluxe Double

9.6 out of 10
Exceptional
(4 reviews)
  • 325 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Superior Double

In-room safe, desk, blackout drapes, iron/ironing board

Ocean View Superior Double

8.8 out of 10
Excellent
(28 reviews)
  • 325 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Deluxe Double

In-room safe, desk, blackout drapes, iron/ironing board

Ocean View Deluxe Double

8.2 out of 10
Very good
(11 reviews)
  • 325 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Deluxe King

In-room safe, desk, blackout drapes, iron/ironing board

Ocean View Deluxe King

8.4 out of 10
Very good
(15 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Superior King

In-room safe, desk, blackout drapes, iron/ironing board

Ocean View Superior King

8.8 out of 10
Excellent
(29 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Superior King

In-room safe, desk, blackout drapes, iron/ironing board

Oceanfront Superior King

9.0 out of 10
Wonderful
(25 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Deluxe King

In-room safe, desk, blackout drapes, iron/ironing board

Oceanfront Deluxe King

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Grotto Bay Beach Resort

4-star Hamilton Parish resort with 3 restaurants
Spend the day relaxing on Grotto Bay Beach Resort's private white sand beach or at a complimentary water park before returning for a meal at one of the resort's 3 restaurants.
Grotto Bay Beach Resort offers 198 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hamilton Parish resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Grotto Bay Beach Resort like a complimentary water park, an outdoor pool, and a 24-hour fitness center.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges, a beach bar, and a poolside bar. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a garden and a terrace. Complimentary self parking is available on site, along with a car charging station.

Grotto Bay Beach Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Grotto Bay Beach Resort has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 26 for adults and USD 16 for children
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Books
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Kayaking
  • Outdoor pool
  • Personal motorized watercraft
  • Piano
  • Scooter/moped rentals
  • Scuba diving
  • Spelunking
  • Waterslide
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 359
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26.00 for adults and USD 16.00 for children
  • Late check-out fee: USD 359 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grotto Bay Beach
Grotto Bay Beach Bailey's Bay
Grotto Bay Beach Resort
Grotto Bay Beach Resort Bailey's Bay
Grotto Bay Hamilton Parish
Grotto Bay Beach Resort Resort
Grotto Bay Beach Resort Hamilton Parish
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Hamilton Parish
Grotto Bay Beach Hamilton Parish
Grotto Bay Beach Resort Resort Hamilton Parish

Grotto Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 635 out of 1007 reviews
Rating 8 - Good. 254 out of 1007 reviews
Rating 6 - Okay. 76 out of 1007 reviews
Rating 4 - Poor. 31 out of 1007 reviews
Rating 2 - Terrible. 11 out of 1007 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryll

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
The only comment I would make us that the room housekeeping was nit up to standard. Everything else was wonderful....the foid was too good !!!!! The main lodge staff were wonderful as were the dining staff!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Pamela

Traveled with family and small children
The property was in a lovely location looking out onto a water view. Unfortunately it is not very favourable for one with mobility issues or if you have a stroller. That being said you can ask for transport from the bellman however you still might have to contend with stairs since there are no elevators.also there are periods when you cannot get something to eat. We arrived hungry at 4:30 but had to wait until 6:30 to be able to get food. I must say the bellmen were the most pleasant and helpful but the front desk was hit and miss
Stayed 1 night in Aug 2025

10/10 Excellent

Ruth

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a wonderful resort in Bermuda with so many things to do right on site…swimming in cave, feeding fish, spa, hiking, paddle boards, snorkeling with shipwreck, great food with an all inclusive option, a great family getaway convenient to airport too
Stayed 3 nights in Aug 2025

6/10 Okay

Robert

Traveled with family
Liked: Staff & service, property conditions & facilities
The resort was nice and updated. All inclusive was a nice option but the dining options are extremely limited. Its the same menu every day. And the food is very average at best. Also the alcohol drinks are premade in jugs which I thought was gross and cheap. Last was all the roosters everywhere. When I saw the cockroaches I then knew why they were there. This was a new experience for me at the resort. It was a 3rd time there and unfortunately there will not be a 4th. Too grossed out.
Stayed 5 nights in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
I thought the property was a little old on the negative side on the plus side staff friendly - airport close - food excellant beach nice
Stayed 3 nights in Aug 2025

6/10 Okay

Jennifer

Stayed 4 nights in Aug 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the ocean front
Stayed 5 nights in Aug 2025

6/10 Okay

ty

Traveled with partner
Disliked: Amenities, property conditions & facilities
The lobby bar should be open at 1100am until late for those people that don’t want to sit outside in the heat at a noisy pool bar. Drinks in the main lobby bar were very cold while the pool bar and upstairs outside are were warm.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service
Stayed 7 nights in Aug 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Aug 2025

8/10 Good

Romas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

10/10 Excellent

Yvette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what I needed. Lived how everything I wanted for my vacation was right at the resort. All of the staff were welcoming, friendly, and very helpful. Im glad they offered the all-inclusive meal plan add on. The food was delicious for breakfast, lunch, and dinner. I was highly impressed!!! The beach and the water was so relaxing and refreshing and at night the frogs "sang" in a melodic tune all night just if if you were being serenaded. I would stay again!
Stayed 3 nights in Aug 2025

10/10 Excellent

Anastasia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time at this resort and I noted that they have made major additions during COVID. The location of this resort is excellent for an active traveller as you can easily jump on the bus in both directions. We even took the bus from the airport but it is only possible with small carry-ons. The food is great, the water is beautiful and you get access to their private cave where you can swim, often with very few others around.
Stayed 2 nights in May 2025

8/10 Good

Linda

Liked: Staff & service, property conditions & facilities
Very close to airport
Stayed 3 nights in Aug 2025

8/10 Good

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice, but unfortunately, they never cleaned our room
Stayed 2 nights in Aug 2025

4/10 Poor

Joanna Eliza

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was all right. I don’t see anything special about it. Definitely will never go back.
Stayed 4 nights in Aug 2025

10/10 Excellent

mary ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Beach and pool being so close was fantastic. Close to airport. Food was excellent. June Ann was so sweet. Donna and Wendell were amazing. Will definitely be back
Stayed 3 nights in Aug 2025

8/10 Good

Katharine

Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all inclusive. So easy and quick from airport. Good food and beach and pool.
Stayed 3 nights in Aug 2025

8/10 Good

Igor, BROOKLYN

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice place, friendly staff .
Stayed 3 nights in Aug 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Ami

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
3/5 – Great water sports, but not a 4-star resort We just returned from a stay at this resort and overall, it was average at best. The property and rooms are below the standard of a 4-star in need of general upkeep and updates. The main check-in lobby is modern and clean, which gives a great first impression, but unfortunately, that doesn’t extend to the rest of the resort. Service was consistently slow throughout our stay. On arrival, we were given the wrong room type. To their credit, the staff fixed the issue and gave us a partial refund, but they kept saying the new room was a “downgrade” without ever explaining how which left us confused. The room itself felt very tired and didn’t live up to the bright, polished photos online. That said, there are a couple of highlights. The on-site cave is unique and worth a quick visit, and our favorite part of the stay by far was the water sports experience. The on-property vendor was fantastic friendly, professional, and made the trip memorable. If you're visiting primarily for the water activities and not staying on the resort much, it might still be worth considering, but go in with realistic expectations about the rooms and service.
Stayed 3 nights in Aug 2025

8/10 Good

Tanja

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lot of issues with housekeeping and only had our beds made twice.
Stayed 7 nights in Jul 2025