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Grotto Bay Beach Resort

4.0 star property

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Photo gallery for Grotto Bay Beach Resort

Couples treatment rooms, body treatments, aromatherapy
Property amenity
Outdoor pool, pool umbrellas, sun loungers
Aerial view
Outdoor pool, pool umbrellas, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
11 Blue Hole Hill, Bailey's Bay, Hamilton Parish, CR04
  • Blue Hole Park
    ‪1 min walk‬
  • Crystal Caves
    ‪7 min walk‬
  • Bermuda Perfumery
    ‪7 min walk‬
  • St. George's (BDA-L.F. Wade Intl.)
    ‪20 min walk‬

Room options

View all photos for Ocean View Deluxe Double

In-room safe, desk, blackout drapes, iron/ironing board

Ocean View Deluxe Double

  • Ocean view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Deluxe King

In-room safe, desk, blackout drapes, iron/ironing board

Oceanfront Deluxe King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Superior King

In-room safe, desk, blackout drapes, iron/ironing board

Oceanfront Superior King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Superior King

In-room safe, desk, blackout drapes, iron/ironing board

Ocean View Superior King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Deluxe King

In-room safe, desk, blackout drapes, iron/ironing board

Ocean View Deluxe King

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Oceanfront Superior Double

In-room safe, desk, blackout drapes, iron/ironing board

Oceanfront Superior Double

  • Ocean view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Oceanfront Deluxe Double

In-room safe, desk, blackout drapes, iron/ironing board

Oceanfront Deluxe Double

  • Ocean view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Superior Double

In-room safe, desk, blackout drapes, iron/ironing board

Ocean View Superior Double

  • Ocean view
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Grotto Bay Beach Resort

4-star Hamilton Parish resort with 3 restaurants
Spend the day relaxing on Grotto Bay Beach Resort's private white sand beach or at a complimentary water park before returning for a meal at one of the resort's 3 restaurants.
Grotto Bay Beach Resort offers 201 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Hamilton Parish resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A private beach and a complimentary water park with waterslides are featured at the resort. In addition to an outdoor pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Grotto Bay Beach Resort like a complimentary water park, an outdoor pool, and a 24-hour fitness center.

Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the resort's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wireless Internet access. This beach resort also offers a garden and a terrace. Complimentary self parking is available on site, along with a car charging station.

Grotto Bay Beach Resort has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Grotto Bay Beach Resort has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: USD 26 for adults and USD 16 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Books
  • Evening entertainment
  • Fitness classes
  • Free water park
  • Kayaking
  • Outdoor pool
  • Personal motorized watercraft
  • Piano
  • Scooter/moped rentals
  • Scuba diving
  • Spelunking
  • Waterslide
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's games
  • Free water park access
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6,000 square feet of conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 359
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.00 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26.00 for adults and USD 16.00 for children
  • Late check-out fee: USD 359 (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grotto Bay Beach
Grotto Bay Beach Bailey's Bay
Grotto Bay Beach Resort
Grotto Bay Beach Resort Bailey's Bay
Grotto Bay Hamilton Parish
Grotto Bay Beach Resort Resort
Grotto Bay Beach Resort Hamilton Parish
Hotel Grotto Bay Beach
Grotto Bay Beach Resort Hamilton Parish
Grotto Bay Beach Hamilton Parish
Grotto Bay Beach Resort Resort Hamilton Parish

Grotto Bay Beach Resort Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1010 reviews
Rating 8 - Good. 268 out of 1010 reviews
Rating 6 - Okay. 77 out of 1010 reviews
Rating 4 - Poor. 29 out of 1010 reviews
Rating 2 - Terrible. 14 out of 1010 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Sarah

Stayed 1 night in Jan 2025

10/10 Excellent

Danilo

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Dec 2024

4/10 Poor

Salatur

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property is not in an ideal location. It's right by the airport and pretty far away from the mainland where all the main attractions are (i.e. Hamilton). It's not super easy to get around either. You have to take the bus or taxi or rent 2 seater electric cars which not odeal if you are family of 3 or more people with kids. Some of the resort stuff are not the friendliest. The front desk assigned me a room that was so inconvenient us with a 2 years old kid. We got the last room on the 3rd floor of the last building on top of the hill. And there's no elevator in the building. I informed them of our inconvenience and asked them to change our room, they said they'll get back to me after checking with the manager but they never did. I asked again the next day and they gave me a negative response. There were many other rooms available too. This was very disappointing. One of their restaurants stuff (Esteban) was the rudest waiter I ever encountered. We went for breakfast and sitting at a table for 10-15 minutes and no one attended us. We needed water, silverware, napkins, etc. When I managed to get an eye contact with Esteban who was about 15-20 feet away from me and motioned with my hand to come to us. He became very angry and acted very rudly and started yelling at me loudly for calling him with my hand instead of saying excuse me. This was very embarrassing and frustrating. Overall, very unpleasant experience. We cut our trip by two days and now fighting for our refund.
Stayed 5 nights in Dec 2024

8/10 Good

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the resort was very comfortable with extremely wonderful staff. I like the location and convenience to the local bus service. The food was good but selection was limited. Breakfast was the same every day.
Stayed 5 nights in Dec 2024

4/10 Poor

Sarah

Stayed 1 night in Jan 2025

8/10 Good

stephen r

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bit of an issue at check in. Aside from that all good. Nice complex,things to do, good walks in area
Stayed 3 nights in Dec 2024

8/10 Good

Theresa Lynne

Stayed 4 nights in Dec 2024

10/10 Excellent

Nelson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and the people are very helpful and friendly. Great hospitality!
Stayed 6 nights in Dec 2024

8/10 Good

Colin

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed one night. Grounds and surrounding area were great. Walk to Tom Moores Jungle, Swizzle Inn, Crystal Caves. Swimming in Cathedral Cave on the grounds was a nice feature along with the beautiful beach. Food was great, service was excellent. We had 3 rooms, 1 could have been cleaner as there was some hair in the bathroom from a previous guest and another there was a musty smell. The 3rd room was clean and no smell. Great view of the bay from all rooms.
Stayed 1 night in Dec 2024

10/10 Excellent

Carrie

We had a wonderful week. Staff was lovely, food was great. Many walkable attractions and a grotto to swim in. Also a grotto for massages which was fantastic. Complimentary tea time at 3:30 every day, now we’re hooked.
Stayed 7 nights in Dec 2024

8/10 Good

Anil

Stayed 4 nights in Dec 2024

8/10 Good

Jeneba

Liked: Cleanliness, staff & service
Beautiful property; relaxing atmosphere. Fell in love with the cats that live on the property. Nice heated pool and modern gym with lovely views. Jacuzzi is small and was always in use by families, leaving little opportunity for those who wanted to enjoy it. Friendly staff in restaurants and spa. Staff at front desk were not as welcoming and warm. Room had a modern décor but door gash needed fixing and walls needed some touch ups in areas. I was not impressed that there was no one to help carry luggage to rooms. You were left to do it yourself and there are quite a lot of outside stairs and inclines to get to the rooms. It was frustrating that the gift shop only took cash as there is no ATM on site. Overall, enjoyed my stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Paola

Stayed 5 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and great service
The property is a mix of dated and upgraded facilities(dining). The pool area is in good shape and the pool was heated to a very comfortable temperature. There is a small and very nice protected beach area. If you keep your eyes open you may see the roaming parrot fish. All the meals were well prepared and there is a lot of variety in menu items. Service is spot on. Room (King balcony) was sizable and with a nice view of the inlet. The rooms are a bit dated, however comfortable and kept most of the neighborly noise to a minimum. The resort is a great start point as buses in both directions collect there. A notable item that may a bit for those not use to it are the roaming chickens(and most of the island). You need to be expecting to hear roosters in the morning.
Stayed 4 nights in Dec 2024

8/10 Good

Cindy

Stayed 6 nights in Dec 2024

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2024

8/10 Good

Robert J, goldens bridge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, staff were helpful and hardworking, a little worn around the edges but overall clean, close to the water with beautiful views.
Stayed 6 nights in Dec 2024

10/10 Excellent

Deepali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, gorgeous views, the room is very clean. Staff is very helpful!
Stayed 7 nights in Dec 2024

6/10 Okay

Ray

Liked: Staff & service
Just for three people one adult and two kids under 12 was $300 a day for the basic food they offered which was exorbitant there were no water sport activities the dive shop was closed and no indoor activities and the rooms were nice but the walls were thin so we heard the guy to the left of us coughing all night the old folks to the right of us arguing all night the small children above us playing all night other than that it was quaint and enjoyable
Stayed 7 nights in Dec 2024

10/10 Excellent

Tameka, Buddlake

Stayed 1 night in Dec 2024

8/10 Good

Marina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location
Stayed 5 nights in Dec 2024

6/10 Okay

Brenda

Liked: Staff & service
The new renovations in the hotel were very upscale. The staff, restaurant food were amazing! Top of the line, compliments to the executive chef & his staff., The room Devonshire 316 as we entered lower floor was like heading into a low class dirty peeling apartment…compared to the hotel very disappointed! ( need some renovations or a good cleaning and painting.
Stayed 3 nights in Dec 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful water views. Swimming in the grotto was super cool. The food was delicious. Staff was friendly and helpful. Bus accessible
Stayed 3 nights in Oct 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

John Gerald Chambers

Stayed 4 nights in Nov 2024