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SureStay Plus by Best Western Covington

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus by Best Western Covington

Exterior
Lobby
Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub (2nd Floor) | In-room safe, desk, laptop workspace, blackout drapes
Property amenity
Room, 1 Queen Bed (2nd Floor;Living Room) | Dining room

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet friendly
  • Pool
  • Housekeeping
  • Gym
  • Laundry
  • Air conditioning

Explore the area

Map
625 N Highway 190, Covington, LA, 70433
  • Covington Trailhead
    6 min drive
  • Dakota Restaurant
    1 min walk
  • Slidell Station
    24 min drive
  • New Orleans, LA (NEW-Lakefront)
    49 min drive

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (1st Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (1st Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible

  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (2nd Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed (2nd Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (2nd Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed (2nd Floor)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (2nd Floor)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (1st Floor)

Room, 1 King Bed (1st Floor) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed (1st Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (2nd Floor;Living Room)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed (2nd Floor;Living Room)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

WeStay Suites - Covington Mandeville

Pool
Pet friendly
Kids pool
Parking included
3.9 out of 5, Good, (1004)
The price is $105
per night
$119 total
includes taxes & fees
Jan 6 - Jan 7
WeStay Suites - Covington Mandeville

About this property

SureStay Plus by Best Western Covington

Covington hotel with outdoor pool
An outdoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
SureStay Plus by Best Western Covington offers 73 accommodations, which are accessible via exterior corridors and feature washers/dryers and safes. 32-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
SureStay Plus by Best Western Covington features an outdoor pool and a fitness center. A computer station is located on site and wired and wireless Internet access is complimentary. Business-related amenities consist of a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff. Onsite self parking is complimentary.

SureStay Plus by Best Western Covington is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per night
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 30 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Northpark
Best Western Northpark Covington
Best Western Northpark Inn
Best Western Northpark Inn Covington
Northpark Inn
Best Western Covington
Covington Best Western
Best Western Covington Hotel
Best Western Covington
Surestay Plus By Covington
SureStay Plus by Best Western Covington Hotel
SureStay Plus by Best Western Covington Covington
SureStay Plus by Best Western Covington Hotel Covington

SureStay Plus by Best Western Covington Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 332 out of 867 reviews" "
Rating 8 - Good. 257 out of 867 reviews" "
Rating 6 - Okay. 104 out of 867 reviews" "
Rating 4 - Poor. 83 out of 867 reviews" "
Rating 2 - Terrible. 91 out of 867 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Very clean ,Great hot or cold breakfast and drinks and snacks, Good Coffee and Organic Geen Tea ,Also have Lipton Tea at Coffee Station, Great water pressure for showering or tub bath, pet friendly, Non smoking in rooms,Very Large pool that closes at 10pm, Nice gym to work out in , Tv,small fridge, and microwave in your room ,nice Tv multiple channels ,Adjustable A/C and heating, Very friendly & helpful staff ! Had fun ,slept good ,Smells fresh,No carpet on floors great ! Negative thing No free def caf Coffee or Tea at the station !
Stayed 2 nights in Aug 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Marion

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 2 nights in Aug 2024

8/10 Good

William

Stayed 1 night in Jul 2024

2/10 Terrible

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Angel

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible
Room had Roaches abd the entire hotel smelled like Curry only ended up staying 1 night and left
Stayed 7 nights in Jul 2024

2/10 Terrible

Andrew

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
My husband and I checked in late on Friday it was pretty close time to go to bed. As we were preparing to go to sleep an eighteen wheeler parked outside by our room. The truck was running and it was extremely loud. We were moved to another room. The room had roaches and smelled like mold. We had to leave and go to another hotel. We called management the next day and he refused to give us a refund. He charged us for the room on Saturday and we weren’t even there! MANAGER was EXTREMELY rude and unprofessional. It was a horrible experience. We will never go back nor refer anyone there. The light fixtures were broken as well. There also seemed like a lot of riff raff (if you know what I mean).
Stayed 2 nights in Jul 2024

2/10 Terrible

Shy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room had shower and sink draining issues and air didn’t work. Switched rooms and had same drainage issues. Stayed only bc we got in at 3:30am and was too tired to find another room. Room looked like it hasn’t been updated since the 80’s. I booked for 3 nights initially thru Expedia and asked to cancel the next 2 nights with a refund or credit towards another property bc of issues. Expedia rep called hotel and they denied all allegations. Even said they didn’t put us in another room. Outdated, dirty and shitty management.
Stayed 3 nights in Jul 2024

10/10 Excellent

Laura

Stayed 1 night in Jun 2024

4/10 Poor

Joshua

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Wanda

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The property is convenient to shopping and dining. I disliked when I checked in the staff gave me a room that had mattresses and rails in front of the door. It was like they didn't care about the guest safety. I had a reservation, so its not like they didn't know I was arriving. The property isn't clean like before. I stayed here years ago. The property management has changed and the property has gone done. I want stay here again.
Stayed 4 nights in Jun 2024

2/10 Terrible

Elizabeth

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Warning
I paid extra to have a 1st floor room. Was given a 2nd floor room. The front desk guy said he would refund that portion, so cool. Got to the room and it reeked of cigarettes and sewage. There were dirty paw prints on one bed (in a pet free hotel). There were curly black hairs (use your imagination here) the other bed. Every single drawer had a dead bug infestation. Like MULTIPLE dead bugs. The bathtub had living and dead bugs in it. It was disgusting.
Stayed 2 nights in May 2024

10/10 Excellent

Stephanie

Stayed 1 night in May 2024

4/10 Poor

Angela

Traveled with family
Disliked: Staff & service
1. We were put in a room used for guests with pets. I had no pets and asked to be put in a different room, but was refused. My son and I spent the night sneezing our heads off. 2. Our room was at the very end of the hall, right next to an entry/exit door that started slamming at 5am. 3. Around 2am, I needed to purchase some items from the market and the receptionist was no where to be found. I waited for 5 to 10 minutes and no one showed up. 4. The smell of the lobby was overbearing, like they are trying to cover up the smell of something else.
Stayed 1 night in Apr 2024

6/10 Okay

Susanna

Traveled with family and small children, Traveled with family
Liked: Staff & service
This is your average motel. The beds were not amazing but did the trick, the bedding was thin but they had extra blankets, the amenities were small/unimpressive but were available without issue, etc. It is what you would expect for a normal motel. Service was very friendly though not the most accommodating, ex: had to fetch things from the front desk versus them bringing them to the room, had to ask for the breakfast bar to be refilled. No big issues.
Stayed 2 nights in May 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

JOHN

Traveled with family and small children, Traveled with family
Disliked: Amenities
The key card for the room kept deactivating even though it was not kept by phone, keys, debit cards, etc like front desk attendant kept insisting is the reason one of the two was always deactivating itself.
Stayed 3 nights in May 2024

4/10 Poor

Sheila

Traveled with partner
Liked: Staff & service
Bathroom floor was dirty, our beds didn’t get made the entire stay.
Stayed 4 nights in May 2024

8/10 Good

jarmar

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 2 nights in Apr 2024

4/10 Poor

Derek

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Worst bed I ever slept in! Got zero sleep after driving all day. So tired and sore from lhaving mattress springs poking me all over. Room stunk of heavy smoking literally made me eyes turn red and itchy.And I smoke. Sink had 12" chunk glued back in . Worst Best Western I ever stayed!

4/10 Poor

Wendy

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
First room they gave us reeked of weed and mold. Switched rooms to just a moldy smelling room. Bathroom ceiling and wall had black moldy spots. Toilet would it flush properly and wouldn’t fill for a long time after flushing. Lifted lid to see issue, black mold all around top of toilet tank.
Stayed 2 nights in Apr 2024

8/10 Good

CLAYTON

Stayed 1 night in Mar 2024

2/10 Terrible

Melissa

Traveled with group
Disliked: Property conditions & facilities, room comfort
Run
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Apr 2024

4/10 Poor

Timothy, Slidell

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had several rooms. The first would not open. The second had a dirty floor and 2 guests next door who were playing loud music with the door open. The third room had a dirty bathtub with a pubic hair in it. The air conditioning in 2 rooms we did get into was very humid. Staff was helpful in switching rooms, but as storm refugees we were too exhausted and just settled on third room. Breakfast had good sausage. But rooms were horrible for $125 per night.
Stayed 2 nights in Apr 2024