Hotel Residence

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Residence

Lobby sitting area
Exterior
Reception
Suite | Rollaway beds, free WiFi, bed sheets
Bar (on property)

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
Krämerstraße 30-34, Hanau, HE, 63450
  • Philippsruhe Castle
    20 min walk
  • Wilhelmsbad
    6 min drive
  • Golf Club Hanau-Wilhelmsbad
    7 min drive
  • Frankfurt (FRA-Frankfurt Intl.)
    31 min drive

Room options

Suite

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed

Basic Single Room

  • 237 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double or Twin Room

  • 366 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Residence

3-star Hanau hotel with bar/lounge
This smoke-free hotel features a bar/lounge, self parking, and a front-desk safe. WiFi in public areas is free. Other amenities include a banquet hall.
Hotel Residence offers 40 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Residence features a front-desk safe and an elevator. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. Parking is available onsite for a surcharge.

Hotel Residence is a smoke-free property.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 7.50 per day)

Food and drink

  • A bar/lounge

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night
Cribs (infant beds) are available for EUR 25.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: EUR 7.50 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hotel Residence Hotel
Hotel Residence Hanau
Hotel Residence Hotel Hanau

Hotel Residence Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 13 reviews" "
Rating 8 - Good. 5 out of 13 reviews" "
Rating 6 - Okay. 1 out of 13 reviews" "
Rating 4 - Poor. 2 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Allen

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Adequate, but no coffee is a show stopper.
This is a basic hotel that is clean and provides wifi and good bathroom facilities. It is located in the Hanau downtown area and provides good access to that area. It did not offer breakfast nor any means to make coffee in the room. That meant an early morning trip to the streets each day to find a wake-up cup of coffee. This was our only lodging experience during a 27 day trip to Europe where coffee was not anywhere to be had in the hotel. The other thing that was unique was that there was no air-conditioning which necessitated keeping the window open to the very loud surroundings. The neighborhood is a bit sketchy, but that seems to be the norm for downtown Hanau these days. We have family in that city and we've stayed in downtown Hanau twice. Both times we were disappointed with the hotel, but we've concluded that it's more the sorry state of the Hanauer Innenstadt than the hotels themselves. Next time we stay somewhere else.
Stayed 2 nights in Jun 2024

8/10 Good

Valerie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked the hotel for a one night stay. The guy at the front desk was very friendly, he explained everything we needed to know about our stay and parking etc. Breakfast was very tasty and fresh. Overall we had nog complaints and were very happy with our stay here.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

8/10 Good

Moshe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

10/10 Excellent

Iris

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Cornelia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vielen Dank es war sehr angenehm
Stayed 1 night in Apr 2024

2/10 Terrible

Frank

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

8/10 Good

Antje

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Große Zimmer, alles sauber
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

6/10 Okay

Carlo

Traveled with partner
schönes, großes Zimmer mit zweckmäßiger Möblierung problemlose Abwicklung fußläufige läge zur Innenstadt die Tür zur Dusche liess sich nicht vollständig schließen der Flur zu den Zimmern stank nach Rauch
Stayed 3 nights in May 2023

8/10 Good

Berthold

Liked: Staff & service, amenities, property conditions & facilities
War O K
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
W-Lan funktioniert nicht. Fernseher funktioniert nicht. Falsche Zimmerkategorie zugewiesen, erst nach ewigen Diskussionen, geändert. Insgesamt enttäuschend.
Stayed 4 nights in Dec 2020

10/10 Excellent

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2020