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Veranda High Residence by Veranda Chiangmai The High Resort 

5.0 star property

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2 restaurants, breakfast, lunch, dinner served; international cuisine
Sports facility
Luxury Villa, 3 Bedrooms, Private Pool | Premium bedding, Select Comfort beds, minibar, in-room safe
Sports facility
Couples treatment rooms, sauna, hot tub, steam room, body treatments

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
192 Moo2 Banpong, Hang Dong, Chiang Mai, 50230
  • Royal Park Rajapruek
    ‪13 min drive‬
  • Wat Phra That Doi Kham
    ‪13 min drive‬
  • Chiang Mai Night Safari
    ‪15 min drive‬
  • Chiang Mai (CNX-Chiang Mai Intl.)
    ‪32 min drive‬

Room options

View all photos for Comfort Studio, Garden View

Comfort Studio, Garden View | Premium bedding, Select Comfort beds, minibar, in-room safe

Comfort Studio, Garden View

  • 463 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Villa, 3 Bedrooms, Private Pool

Luxury Villa, 3 Bedrooms, Private Pool | Bathroom | Rainfall showerhead, free toiletries, hair dryer, bathrobes

Luxury Villa, 3 Bedrooms, Private Pool

  • 4521 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Twin Beds and 1 Queen Bed

View all photos for Luxury Suite, 2 Bedrooms

Luxury Suite, 2 Bedrooms | Premium bedding, Select Comfort beds, minibar, in-room safe

Luxury Suite, 2 Bedrooms

  • 1335 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Luxury Suite, 1 Bedroom | Premium bedding, Select Comfort beds, minibar, in-room safe

Luxury Suite, 1 Bedroom

  • 893 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Veranda High Resort Chiang Mai - MGallery

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.5 out of 5, Wonderful, (409)
The price is $105
per night
$125 total
includes taxes & fees
Mar 9 - Mar 10
Veranda High Resort Chiang Mai - MGallery

About this property

Veranda High Residence by Veranda Chiangmai The High Resort 

5-star Hang Dong resort with 2 restaurants
This smoke-free resort features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a health club, and a poolside bar.
Veranda High Residence by Veranda Chiangmai The High Resort  offers 33 air-conditioned accommodations with fireplaces and DVD players. Rooms open to balconies. Select Comfort beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room microwaves, coffee/tea makers, and minibars. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Veranda Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Veranda High Residence by Veranda Chiangmai The High Resort  features an outdoor pool and a health club. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This luxury resort also offers a children's pool, a sauna, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Complimentary self parking and valet parking are available on site.

Veranda High Residence by Veranda Chiangmai The High Resort  is a smoke-free property.

Buffet breakfasts are available for a surcharge.
The Higher Room - This poolside restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Rabiang Cha Restaurant - Overlooking the garden, this restaurant specializes in Thai cuisine and serves lunch and dinner.
Sky Bar - This poolside bar serves dinner and light fare. Happy hour is offered.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: THB 683 for adults and THB 460 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Rabiang Cha Restaurant
  • Sky Bar
  • The Higher Room

Things to do

  • 9-hole adjacent golf course
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free children's club
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • 2 private bathrooms
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: THB 4500
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: THB 5500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for THB 2000 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately THB 683 for adults and THB 460 for children
  • Airport shuttle fee: THB 1200 per vehicle (one way)
  • Early check-in fee: THB 4500 (subject to availability)
  • Late check-out fee: THB 5500 (subject to availability)
  • Rollaway bed fee: THB 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Veranda High Residence Hang Dong
Veranda High Residence Hotel
Veranda High Residence Hotel Hang Dong
Veranda High Residence Chiang Mai Province, Thailand - Hang Dong

Veranda High Residence by Veranda Chiangmai The High Resort  Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 31 out of 57 reviews
Rating 8 - Good. 20 out of 57 reviews
Rating 6 - Okay. 3 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Traveled with family
Liked: Amenities
Beautiful resort, absolutely top class staff and such a wonderful place. This is exactly what we wanted, a resort out of the main part of town but still easy to go in town. The staff helped us find a local driver that went above and beyond (thank you again Noom). Stand out staff were May, Earth and well everyone we interacted with. I give them a 10 of 10. Also food on site was great.
Stayed 3 nights in Jul 2024

10/10 Excellent

Douglas, Hampton Bays

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in beautiful area
Stayed 4 nights in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 3rd time visiting here with family & still wonderful! Incredibly kind, caring & attentive staff. Just what we wanted. Younger daughter (& family) surprised by a birthday cake organised by Khun Fern who went over & beyond in service & kindness! Highly recommended & will revisit.
Stayed 8 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The resort architecture is really spectacular and inspiring. A wonderful place to relax and seek quiet. However, the interior detailing is not always up to the mark - small details that mar the overall impression - like for example the clutter around the entrance to 'Higher Room', the breakfast restaurant. The rooms are spacious and nice - I would have preferred that the small bed in front of the terrasse door seemed strange in the room. The large bed is rather hard and there is no choice in pillows. The two pillows on the bed were too large and hard for me. There could also be more towels .. needed for hairwash etc. Finally, arriving by car it was quite difficult to find the property and there were no signs before reaching the property. A detailed map on the web would have made it so much easier.
Stayed 3 nights in Mar 2019

10/10 Excellent

JD

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment with helpful and friendly stuff. Will definitely visit again in short while.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were very frindly and helpfully in the restaurant and in the reception, my two bedrooms suite very dirty and so old furniture. I complained and they gave me free dinner to be silence.
Stayed 2 nights in Jan 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

NN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Good staff Clean facility Great service
Stayed 2 nights in Dec 2018

10/10 Excellent

Cory, Wichita,KS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, excellent staff. Would recommend to anyone traveling to Chiang Mai.
Stayed 1 night in Nov 2018

10/10 Excellent

Lendell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star peacefulness
Stunning setting with amazing service. A slice of heaven up in the clouds.
Stayed 5 nights in Oct 2018

8/10 Good

GYUNGBOK

Liked: Cleanliness
Stayed 4 nights in May 2018

10/10 Excellent

keng, bangkok

Liked: Staff & service
Spectacular view and nice weather
The decorations are amazing. But there should be the better breakfast compared with the other chain of MGallery
Stayed 2 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service by the hotel
i Love Chiang Mai , people r friendly and helpful until I stay in veranda ,I have totally different kind of feeling . this is my second time to stay here since I really love the nature setting of the hotel. However, The front desk gave me a strong feeling that they are racial especially if you r asian looking . Not the only time we were offered dated or broken guest room and kinda rude assist by them compare to western guest , as a return guest I dun think they care, since they have no data about whether how many times you were staying in their property . We suppose to check in at 2 , we were there at around 3 , but we r the only guest to be asked for delay the check in time till 4:30 or even late, no welcome drink, nothing , but a rude conversation offer as a welcome . Perhaps because we made reservation thus hotel.com rather than their our reservation , it’s seems all the email and requests they will not reply ! I can feel they just dun give care for our stay.we were offered the guest room with the terrible smell of the toilet , I am sure they notice there ‘r problem of the guest room , that’s why as Asian , we were being offered a terrible room . We r here for vacation, we hate complaining , but we have no choice cause we are not here to suffer ! I was thinking to go visit their other properties in Pattaya and etc, but I think it’s time to break up with the Veranda chain , this is the worst service I ever received from the veranda high resort .
Stayed 2 nights in Oct 2017

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place away from downtown
This place is very nicely designed as a sort of eco-friendly resort that blends into the environment which is in the hills of Chiang Mai away from the bustling downtown. The rooms seemed like a time share resort a lot of storage cabinets and kitchen. However, there were no plates or utensils. The dining is exquisite but more expensive than local food courts. To save some money, we brought some meals back to the room from these food courts but also had to purchase some paper plates/utensils to eat it. There are golf courses nearby and a nice spa at the hotel. Since we had a 6 week old with us, we were just looking for a quiet place to get away and enjoy each other and our new baby. The night dining is outside and is designed with a glass roof way overhead to block the rain. It was very nice with no real mosquito problem while we ate. They have a shuttle service to take you anywhere on the grounds you want to go, which was nice when it was raining. The infinity pool has a great view. The breakfast buffet was delicious. They didn't offer bar soap for the sink to wash our hands but provided it once we requested. They did provide a "detergent" with the usual toiletries, although we weren't sure whether that was for washing clothes or what. It certainly wasn't to wash dishes! Wifi was horrible! All in all, this place was not a perfect fit for us at this time, but we did enjoy it and would recommend for people who want to get away totally from downtown and enjoy nature.
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Veranda High Residence
Overall, it was a great experienced. Perhaps there should be airport free shuttle bus services considering the location is outside the city and more variety of the restaurant breakfast menu. Also noticed at night there are lots of worm crawling around the road.
Stayed 1 night in Jun 2017

8/10 Good

Sipoom

Liked: Cleanliness, staff & service, room comfort
Was disappointed to stay there, my room has no view and close to the street and car park. I could here the traffic from car park and street. The room condition was old and didnt maintain properly. The dining table was so dark. Dont believe the photos too much.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
I stay in the pool villa where the room is spacious, clean and tidy. I like the design of the pool and the jacuzzi as well. I am satisfied with everything except two things. The first thing is related to the restaurant. There are only two restaurants in the hotel. One is for breakfast and lunch. Another one is for dinner. The taste of the food is not up to a five stars hotel standard. It is also a bit overpriced. With limited choice, we eventually go back to the city to have our dinner. The other negative side is that the wifi is not stable and weak. I cannot watch even a short video clip sent to me from my friend. In addition, there is a lot of mosquito in the open area. I understand that it is not the problem of the hotel. Yet it is very difficult to stay in the outside area to enjoy sun bath.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel have beautiful natural scenery, but a bit far away from city, not convenient & need to call taxi as free shuttle to city only have 3 per day.

10/10 Excellent

suyin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An exceptional experience being close to nature
Verandah Chiangmai surpassed our expectations in terms of spaciousness of rooms and service. The architectural effort to bring nature very close to its hotel guests is highly commendable. It's a pity that it's rather far from the city and many cab drivers tend to charge more or avoid making the trip. Overall a unique, unforgettable hotel stay.

10/10 Excellent

Daniel, Cannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chiang Mai haven
Service was lacking in the food and beverage department but the comfort, beauty and friendliness of the staff made up for this short fall. Would have been nice if the pools were heated.

10/10 Excellent

Jomkwan, Bangkok, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Veranda High!
Spacious 1-bedroom suite is extremely comfortable for three adult. Friendly staff is available 24/7. View is great since the hotel locates in the arms of mountains and hills. Highly recommend this place.

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Man Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Swimming pool is nice
I'm staying in resourt for one day and residence for two day . Compare between these two hotel I prefer the residence actually . Price lower and you also can enjoy same facilities as resort such as swimming pool , restaurant ,gym... Eventhough, I still has some bad things to say. The room lamp bulb is broken therefore the room is very dark . The worst thing is I had breakfast and i found a cockroch in my plate!!!!! Staff just say sorry and nothing else.