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Hare Rapa Nui by Chez Joseph

3.0 star property

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Photo gallery for Hare Rapa Nui by Chez Joseph

Free daily buffet breakfast
Restaurant
Family Quadruple Room | Premium bedding, down comforters, minibar, in-room safe
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Free WiFi
  • Business services
$233
Oct 1 - Oct 2

Explore the area

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AVAREIPUA /CON TE PITO OTE HENUA, Avareipua S/N, Hanga Roa, CHILE, 2770000
  • Ahu Tahai
    ‪13 min walk‬
  • Puna Pau
    ‪9 min drive‬
  • Ahu Akivi
    ‪9 min drive‬
  • Hanga Roa (IPC-Mataveri Intl.)
    ‪19 min walk‬

Room options

View all photos for Family Quadruple Room

Family Quadruple Room | Premium bedding, down comforters, minibar, in-room safe

Family Quadruple Room

  • 355 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 1 King Bed and 2 Twin Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down comforters, minibar, in-room safe

Standard Triple Room

  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Standard Twin Room

Premium bedding, down comforters, minibar, in-room safe

Standard Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Standard Double Room

Premium bedding, down comforters, minibar, in-room safe

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room

Premium bedding, down comforters, minibar, in-room safe

Standard Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 King Bed

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About this property

Hare Rapa Nui by Chez Joseph

3-star Hanga Roa hotel with free breakfast
A conference center, self parking, and conference space are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include concierge services, dry cleaning, and a garden. Housekeeping is available on request.
Hare Rapa Nui by Chez Joseph offers 36 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters and premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided on request.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. Event facilities measuring 2099 square feet (195 square meters) include a conference center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Hanga Roa hotel also offers a terrace, a garden, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge). Guests can use the outdoor pool at a partner property.

Hare Rapa Nui by Chez Joseph is a smoke-free property.

A complimentary buffet breakfast is served each morning between 8:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Self parking on site (CLP 15,000 per day)
  • Limited onsite parking (max 3 spaces per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 9:30 AM
  • Private picnics

Things to do

  • Bicycle rentals
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Proposal/romance packages

Business services

  • Conference center (2,099 square feet of space)

Outdoors

  • Garden
  • In a national park
  • On the bay
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible shuttle
  • Fixed shower seat
  • Front entrance ramp
  • Hand-held showerhead
  • Lever door handles
  • No elevator (single-level property)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Food and drink

  • Minibar

More

  • Access via exterior corridors
  • Ceiling fan
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in fee for check-in between 11:00 AM and 3:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 10:30 AM - 4:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours), key retrieval

Pets

Pets allowed for an extra charge of CLP 100000 per pet, per night (maximum CLP 700000 per stay), plus a one-time cleaning fee of CLP 100000 and a deposit of CLP 700000 per stay
Welcoming dogs and cats only
Up to 66 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls, an off-leash area, pet-sitting services, and litter boxes are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CLP 11000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CLP 19000 per person (roundtrip)
  • Airport shuttle fee per child: CLP 19000 (roundtrip)
  • Self parking fee: CLP 15000 per day
  • Pet deposit: CLP 700000 per stay
  • Pet fee: CLP 100000 per pet, per night (maximum CLP 700000 per stay) plus CLP 100000 one-time cleaning fee
  • Late check-in fee for check-in between 11:00 AM and 3:30 PM
  • Air conditioning is available for an additional fee
  • Crib (infant bed) fee: CLP 11000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

This property does not have elevators

Property is also known as

hare rapa nui by chez joseph Hotel
hare rapa nui by chez joseph Hanga Roa
hare rapa nui by chez joseph Hotel Hanga Roa

Hare Rapa Nui by Chez Joseph Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 62 out of 90 reviews
Rating 8 - Good. 11 out of 90 reviews
Rating 6 - Okay. 6 out of 90 reviews
Rating 4 - Poor. 3 out of 90 reviews
Rating 2 - Terrible. 8 out of 90 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

ERICK

Stayed 8 nights in Mar 2025

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Naoko

Stayed 2 nights in Mar 2025

8/10 Good

Steven, Seattle

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
By mainland standards, this is an unusual property. There is no signage indicating the hotel. The hotel is up a hilly driveway and what looks like the lobby near street level is for a different hotel. The owners and staff are very nice and live on the property, which is in a relatively quiet residential neighborhood. The hotel has a nice breakfast but they do not provide eggs. That wasn't important to me but it might be to others. There is no restaurant on the property beyond the breakfast room but it's a short walk to "downtown" Hanga Roa, where there are numerous restaurants. The area near the hotel has one or two restaurants and a number of shops selling souvenirs, as well as items of more interest to locals. Our room had an AC unit but I got the impression that most of the ynits did not. The room was spacious enough for 2 people. The property felt tropical, with lots of beautiful vegetation, particularly in the area of the breakfast area. If I returned to Rapa Nui, I would happily stay here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Stephen

Terrible
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Traveled with family
Diego was very helpful with food suggestions and rode to and from the airport!
Stayed 5 nights in Feb 2025

6/10 Okay

Verified traveler

Traveled with group
Disliked: Cleanliness, property conditions & facilities

Hostel vs hotel

I would call this place a hostel versus a hotel. It is close to town, but there isn't much more positive feedback I can provide. My shower was about 18" wide and for someone who is a size 6, it was way too small. Plus I had to clean the hair out of the drain. My room was right by a light which was on all night, and in order for the AC to work, the draperies had to be open, as well as the sliding door to let the hot air out. Well, my room was right along the major walkway to other rooms, so I had to build a pile of pillows on my bed to give me any privacy. And the roosters starting to crow at 5:00 each morning sure didn't add to the ambience. There was nothing hot for breakfast, unless you consider toast hot. The staff, though, was extremely friendly, as were the chickens and baby chicks roaming wild.
Stayed 6 nights in Feb 2025

6/10 Okay

Linda

Traveled with group
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Hostel vs Hotel

The family that runs it is very nice. The "Hotel" is not as pictured and seems to share the facilities with the EcoLodge adjacent to the rooms owned by Chez Joseph. The picture to the left is not even associated with Chez Joseph, it is the Welcome area for EcoLodge. It was very confusing, the "Office" is in one of the rooms but no one was ever there. The facility is in need of many repairs and should be listed as a "Hostel" to be more accurate.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jackeline, Baltimore

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent!!

The staff was excellent especially Diego. He really went above and beyond. I had a lot of problems with my flight and luggage and he did everything possible to help. Even changed the dates of my stay without charging me. The hotel is conveniently located near many shops and stores.
Stayed 3 nights in Jan 2025

6/10 Okay

Michael

Traveled with family
Disliked: Amenities
They weren’t expecting us but after showing our confirmation number and a brief phone call by the staff member everything was Ok. They do not have 24/7 front desk staffing
Stayed 4 nights in Jan 2025

10/10 Excellent

gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Excelent, price quality
Stayed 6 nights in Dec 2024

4/10 Poor

Eric

Liked: Cleanliness
The only things to like: Erica, the manager who will do whatever she can to help; proximity to the popular parts of Hanga Roa (restaurants, etc). Understand that the property is home to tons of roosters and they crow constantly, day and night. And like most of the island, it’s surrounded by loads of rowdy and loud dogs. Since there’s no a/c, your choice is to keep windows closed and muffle (but by no means eliminate) the noise and be too warm, or open the windows and get a bit cooler but have to hear everything. There is no signage anywhere indicating the name of the property, so good luck finding it on your own. A tip: find the Eco Lodge next door and ask them how to check into this place (and hope Erica is around to do so). Checking in and out is very weird; best to just ask Erica. Oh, one more thing to like: a water cooler where you can refill your water bottles.
Stayed 4 nights in Dec 2024

10/10 Excellent

Diane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at Hare Rapa Nui! The staff is extremely kind and went out of their way to make our visit memorable. They helped us with transportation and a tour of the island. They were very helpful in everything we needed and the breakfast was good too! We’d definitely stay here again!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Warm friendly staff, clean comfortable room . At very short walk to everything i meeded, restaurants, shopping, bakery,and groceries
Stayed 6 nights in Nov 2024

10/10 Excellent

Marcia

Stayed 3 nights in Nov 2024

2/10 Terrible

Barry

Disliked: Cleanliness, amenities, property conditions & facilities
Don't even think of staying at this place. The sheets had blood stains. The door screen was falling out. The hot water didn't work. The overhead light wasn't operative. As for staff, they were friendly and concerned, but I was told the owner doesn't care what the guests think. The owner doesn't want to repair anything. The property is very OLD and needs refurbished drastically.
Stayed 2 nights in Oct 2024

2/10 Terrible

Cynthia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a lovely retreat at the end of a long day touring the island, with some adorable and extremely friendly pets to welcome you back as well. Erika was incredibly welcoming and always made sure her guests were taken care of and was an excellent resource when it came to knowledge of the island and offered very good rates as a guide which was required to visit most places on the island. The rest of the staff were also lovely, especially Cony who seemed to work nonstop on any issue that came up for guests. Whether it was booking a taxi, figuring out tour options, translating everything to English or just making sure you had everything you could need for a stay, she was there every step of the way to ensure the stay was as fantastic as possible, all with a smile the entire time. 10/10

10/10 Excellent

Coral

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Rooms were comfortable and had everything that was needed. Cony and Erica were awesome, giving recommendations and helping us arrange tours and taxis. Would recommend!
Stayed 4 nights in Oct 2024

2/10 Terrible

Cynthia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG the cockroaches! I killed two in the room. There were roaming, noisy roosters outside my room, 1970 frayed towels in the bathroom, 3 bottles of hair conditioner (no shampoo) and a smear of blood on the white bed spread! I never saw any staff except for a room attendant who haded me a room card. The Travelocity photos were extremely misleading!!

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accomodating with everything, enthusiastic about their lovely island and very helpful with arranging a guide to bring me to and share the history of all the amazing sites. Thank you!
Stayed 4 nights in Mar 2024