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Tupa Hotel

3.5 star property

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Photo gallery for Tupa Hotel

Property entrance
Living area
Reception
Children's activities
Minibar, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Free airport shuttle
  • Breakfast included
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
Taniera Teave S/n, Hanga Roa, Easter Island, 2770000
  • Ahu Tahai
    ‪3 min drive‬
  • Puna Pau
    ‪10 min drive‬
  • Ahu Akivi
    ‪10 min drive‬
  • Hanga Roa (IPC-Mataveri Intl.)
    ‪16 min walk‬

Room options

View all photos for Family Room, Courtyard View

Living area

Family Room, Courtyard View

  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Standard Room, Garden View

Minibar, individually decorated, individually furnished

Standard Room, Garden View

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 3 Twin Beds

View all photos for Superior Room, Ocean View

Minibar, individually decorated, individually furnished

Superior Room, Ocean View

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 3 Twin Beds

View all photos for Economy Room

Living area

Economy Room

  • 226 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Tupa Hotel

3.5-star Hanga Roa hotel with private patios
This smoke-free hotel features a meeting room, concierge services, and laundry facilities. Free self-serve breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite.
Tupa Hotel offers 43 accommodations with minibars and portable fans. Rooms open to patios. Each accommodation is individually furnished and decorated. Bathrooms include shower/tub combinations and complimentary toiletries. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary. A roundtrip airport shuttle is complimentary to guests (available 24 hours). This Hanga Roa hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Tupa Hotel is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 8:30 AM and 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free self parking on site

Food and drink

  • Free self-serve breakfast available daily 8:30 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • Designer stores
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 floor
  • 3 buildings
  • Built in 1980
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Minibar
  • Room service

More

  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between January 1 and April 30.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms

Property is also known as

Tupa Hanga Roa
Tupa Hotel
Tupa Hotel Hanga Roa
Tupa Hotel Easter Island/Hanga Roa
Tupa Hotel Hotel
Tupa Hotel Hanga Roa
Tupa Hotel Hotel Hanga Roa

Tupa Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 54 out of 224 reviews
Rating 8 - Good. 89 out of 224 reviews
Rating 6 - Okay. 55 out of 224 reviews
Rating 4 - Poor. 16 out of 224 reviews
Rating 2 - Terrible. 10 out of 224 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine, Stormville

Liked: Staff & service, amenities
The staff at Tupa hotel is very helpful and speak excellent English. This is not an island where you find luxury hotels. The facilities are well-worn and basic. Given you accept that, you would do well to book Tupa hotel for the kindness and service. Bed was comfortable. Storage plentiful. Location convenient and they were wonderful about picking me up at the airport and taking me back. On time and efficient. I had an ocean-side room with a sliding door that opened on a mini-patio. One thing you should know is that the cleaning person always left the sliding door open to air out the room. This helps prevent mildew in this tropical climate. So don't leave valuables lying around. This wasn't an issue for me since I don't travel with any valuables other than my passport and money, which I keep with me at all times. One thing I wish I knew before I went was that they can book you tours at the hotel. I booked separately and had an awful experience on the tours. Check with them about tours when you reach out to book. A beautiful island that is still rustic.
Stayed 3 nights in Feb 2025

2/10 Terrible

Archana

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had terrible experience. Worst hotel in the world. It was old, dirty & falling apart. Would not sleep first day was itching all night long. Moved to other hotel next morning.
Stayed 2 nights in Feb 2025

4/10 Poor

Alfredo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Randy

Stayed 3 nights in Dec 2024

2/10 Terrible

Akshat

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was meagre. Lights in bathroom insufficient and hotel management did not address even after promosing to do so. No lights in passage way. Im general, hotel in poor state and not worth what we paid. Only saving grace was the great location
Stayed 3 nights in Dec 2024

10/10 Excellent

Caroline, Warwick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to book our tours & rent a car all at the hotel, and for better prices than we found in town. The entire hotel was very clean and the staff were very friendly.
Stayed 5 nights in Nov 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Ashot, Toronto

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Welcoming and friendly staff, transportation from and to the airport, but… Don’t fall for the word ‘hotel’ in the name of this property. The official guiding brochure of Rapa Nui (Easter Island), which I came across at the property while checking in, qualifies it as a hostel with all that it implies. Don’t want to be too lengthy, but suffice it to say that there was no single hook in the bathroom for a towel, not to mention other bothers. The breakfast was tasteless with really limited options and lots of sugary stuff, no warm food, no eggs, watery coffee. For those who need minimum conveniences, this “hotel” is kind of tolerable; otherwise, you’ll be disappointed.
Stayed 2 nights in Oct 2024

10/10 Excellent

David, Fitzroy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for central location, spacious room and in house breakfast
Stayed 3 nights in Oct 2024

2/10 Terrible

Kevin

Disliked: Room comfort

I hope you like COLD showers

NO hot water for the shower. The sink got hot water to it, but the shower never did. There is a small note on the mirror instructing you to run the hot water for a few minutes for it to appear, but it never did. I let the water to the tub run for over 10 minutes and it never got hot. The tub drained very slowly and I could not run it any longer dut to it nearly overflowing.
Stayed 1 night in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. They made me feel comfortable and appreciated
Stayed 7 nights in Oct 2024

6/10 Okay

Rodrigo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outdated property with good staff and nice vibe. The shower did not worked, most of the hotel has noticeable issues with humidity and requires repairs. The breakfast was below average but heard that is the standard across the island, although the food in general at the island was really good (specially sea food and ceviche). The tour operators from the hotel were great as well as the cleaning and service staff.
Stayed 3 nights in Sep 2024

6/10 Okay

Deedee

Liked: Staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

Caroline

Disliked: Cleanliness
I was unlucky with my stay at Tupa Hotel, when I entered my room I was met by a large cockroach in the bath, I'm not keen on bugs and it spoilt my 3 night stay, it made me feel like the room was unclean - although without the additional guest the room would have been perfectly acceptable. There was a large group of noisy Chilean guests also staying there which didn't make for a quiet and relaxed stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Magdica

Liked: Staff & service
Accommodation was old and run down, bedside table was falling apart .Had free water dispenser in the lobby. Bed was comfortable. Staff was friendly. Check in was easy, good communication. Breakfast was ok . Surroundings were beautiful .
Stayed 5 nights in Aug 2024

8/10 Good

Edward G

Liked: Cleanliness, staff & service, room comfort
This was a fine hotel for the cost. The WiFi range and strength could be improved. There could be more electrical outlets in the room.
Stayed 4 nights in Jul 2024

2/10 Terrible

Melissa

Stayed 5 nights in Apr 2024

8/10 Good

Hyung Lim

Stayed 2 nights in Dec 2023

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2023

4/10 Poor

Dalia Lucy

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
First, the people were all very nice and hospitable, especially Rafael. The hotel is conveniently located in town close to a convenience store and walking distance to various restaurants. Outside of that, I did not enjoy staying there. Breakfast is offered—the juice is freshly squeezed and delicious. I’ll leave it there. The room was clean. As for toiletries, two smaller than usual bars of hand soap are offered but bring your own bath soap, shampoo and conditioner. We left (knowing we would not get a refund) and stayed elsewhere, because the air quality in the room made me cough throughout the night. No A/C, but there is a floor fan in the room that we did use and made the situation worse for me. I don’t know why. As soon as I walked in the room, I’d cough. No screen doors. Not that I noticed many bugs outdoors. Again, the people who work here are very nice. This was just not a good match.
Stayed 4 nights in Nov 2023

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The great choice for my stay. Near the beach and the main street with affordable price and with the sea view from my bed. The breakfast was not too fancy but still sufficient.
Stayed 3 nights in Nov 2023

6/10 Okay

Anthony

I paid for a queen bad and was provided with a single bed my first night. I was moved after I complained about this matter. It was also extremely noisy the first night. I was in an area by an activity center with a dartboard. At 1 AM to 3 AM. I was disturbed by this annoying. Noise today. The staff was understanding and move me to a better area.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dawn, Hanga Roa, Easter Island

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good views, convenient location to airport, shops, car rentals, restaurants / bakeries. Breakfast included and all day coffee / hot water are helpful since no restaurant on site. Free parking on site.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Great staff, we were received at the airport with a flower lay, and a cup of natural juice at the entrance of the hotel, very friendly! The washroom/room needs an upgrade.
Stayed 3 nights in May 2019