*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Banyan Tree Hangzhou features a marina and an outdoor tennis court. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
This 5-star property offers access to a business center and meeting rooms. This luxury hotel also offers an indoor pool, a spa tub, and a 24-hour fitness center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Complimentary self parking is available on site.
Banyan Tree Hangzhou is a smoke-free property.
- Barbecue grill(s)
- Library
- Coffee/tea in common areas
- Number of indoor pools - 1
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Marina on site
- Conference space
- Business center
- Spa treatment room(s)
- Express check-out
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2009
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Sauna
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Terrace
- Luggage storage
- Free parking nearby
- Hair salon
- Number of restaurants - 3
- Train station pickup (surcharge)
- Concierge services
- Banquet hall
- Outdoor tennis courts - 1
- Laundry facilities
- Total number of rooms - 72
- 24-hour fitness facilities
- Wedding services
- Airport transportation (surcharge)
- Garden
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Outdoor tennis courts - 1
- Laundry facilities
- Separate dining area
- Free cribs/infant beds
Room Amenities
Banyan Tree Hangzhou offers 72 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas. LCD televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Separate dining area
- Digital TV service
- Free WiFi
- LCD TV
- TV size measurement: inch
- Furnished balcony or patio
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of beds 2
- Laptop-friendly workspace
- Wardrobe or closet
Parking
Free self parking , Free parking nearby
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Baiyun Chinese Restaurant - This restaurant serves brunch, lunch, and dinner.
Water Light Court - This diner serves breakfast, lunch, and dinner. Open 24 hours.
Tea House - Onsite theme restaurant.
Lobby Bar - Onsite coffee shop.
Late night fare is available from 24-hour room service.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 10 treatment rooms. Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
- Number of treatment rooms 10
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Swedish massage
- Sauna in spa
- Prenatal massage
- Spa tub in spa
- Steam room in spa
- Thai massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor tennis court and a marina are featured at the hotel. An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Airport shuttle fee: CNY 600 per vehicle (one-way)
- Rollaway bed fee: CNY 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Barclaycard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.
UnionPay
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 400.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Contactless check-out is available.
Hotel Names
- Banyan Tree Hangzhou
- Banyan Tree Hotel Hangzhou
- Hangzhou Banyan Tree
- Banyan Tree Hangzhou Hotel
- Banyan Tree Hangzhou Hotel Hangzhou
- Banyan Tree Hangzhou Hotel
- Banyan Tree Hangzhou Hangzhou
- Banyan Tree Hangzhou Hotel Hangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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