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Canopy by Hilton Hangzhou Jinsha Lake

4.0 star property

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Photo gallery for Canopy by Hilton Hangzhou Jinsha Lake

Panorama Lake View Suite | Premium bedding, down comforters, memory foam beds, minibar
Deluxe Panorama Lake View Suite | Premium bedding, down comforters, memory foam beds, minibar
Exterior
Queen Deluxe Lake View Room | Premium bedding, down comforters, memory foam beds, minibar
King Deluxe Terrace Room | Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Room service
  • Breakfast available
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
835 Jinsha Avenue HEDA, Hangzhou, Zhejiang, 310018
  • Hangzhou Tower Shopping Mall
    ‪16 min drive‬
  • Hangzhou China Silk Town
    ‪16 min drive‬
  • West Lake
    ‪18 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪28 min drive‬

Room options

View all photos for Queen Deluxe Lake View Room

Premium bedding, down comforters, memory foam beds, minibar

Queen Deluxe Lake View Room

  • 581 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Queen Guest Room

Premium bedding, down comforters, memory foam beds, minibar

Queen Guest Room

  • 581 sq ft
  • Partial lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Deluxe Lake View Terrace Room

King Deluxe Lake View Terrace Room | Premium bedding, down comforters, memory foam beds, minibar

King Deluxe Lake View Terrace Room

  • 624 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds, Lake View

Family Room, 2 Queen Beds, Lake View | Premium bedding, down comforters, memory foam beds, minibar

Family Room, 2 Queen Beds, Lake View

  • 581 sq ft
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible Room

Premium bedding, down comforters, memory foam beds, minibar

Accessible Room

  • 581 sq ft
  • Partial lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Panorama Lake View Suite

Panorama Lake View Suite | Premium bedding, down comforters, memory foam beds, minibar

Panorama Lake View Suite

  • 861 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Terrace Room

Separate tub and shower, free toiletries, hair dryer, bathrobes

King Deluxe Terrace Room

  • 624 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Lake View Room

King Deluxe Lake View Room | Premium bedding, down comforters, memory foam beds, minibar

King Deluxe Lake View Room

  • 581 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

Premium bedding, down comforters, memory foam beds, minibar

King Guest Room

  • 581 sq ft
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Panorama Lake View Suite

Deluxe Panorama Lake View Suite | Living area | Flat-screen TV

Deluxe Panorama Lake View Suite

  • 1184 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

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About this property

Canopy by Hilton Hangzhou Jinsha Lake

4-star Hangzhou hotel, connected to a shopping center in Jianggan
A casino, a restaurant, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite.
Canopy by Hilton Hangzhou Jinsha Lake offers 179 accommodations with minibars and laptop-compatible safes. Accommodations offer separate dining areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Canopy by Hilton Hangzhou Jinsha Lake features a 24-hour fitness center and complimentary bicycles. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. Wired and wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 3488 square feet (324 square meters) include a conference center. This Art Deco hotel also offers a casino, a terrace, and an arcade/game room. Guests can use the indoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Canopy by Hilton Hangzhou Jinsha Lake has designated areas for smoking.

A complimentary manager's reception is offered each day.
Canopy by Hilton Hangzhou Jinsha Lake has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free 24-hour offsite parking
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 112 for adults and CNY 56 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 4 gaming tables
  • Arcade/game room
  • Billiards/pool table
  • Casino (2,153 square feet of space)
  • Free bicycle rentals
  • Hiking/biking trails
  • Indoor pool (guest access)
  • Shopping mall

Family friendly

  • Access to nearby indoor pool
  • Arcade/game room
  • Children's dinnerware
  • Highchair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference center (3,488 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a regional park
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 10 buildings
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
2 total (up to 77 lbs per pet)
Pets cannot be left unattended
Litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 112 for adults and CNY 56 for children
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Canopy by Hilton Hangzhou Jinsha Lake Hotel
Canopy by Hilton Hangzhou Jinsha Lake Hangzhou
Canopy by Hilton Hangzhou Jinsha Lake Hotel Hangzhou

Canopy by Hilton Hangzhou Jinsha Lake Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 17 reviews
Rating 8 - Good. 4 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ziguang, Wahroonga

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the hotel was magnificent. The only thing I'd like to point out is the aircon was centralised which it gets too hot or too cold at different time of the day.
Stayed 3 nights in Dec 2024

8/10 Good

Arvind

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Zuwang

Stayed 4 nights in Jun 2024

10/10 Excellent

JONG GYUN

Stayed 2 nights in Apr 2024

8/10 Good

SEOKJUNG

Stayed 2 nights in Nov 2023

10/10 Excellent

Ye

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and roomy, the front desk staff were extremely helpful! Will definitely stay there again!
Stayed 1 night in Aug 2023

10/10 Excellent

Lingjie, Philadelphia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A Relative new hotel in the suburb of Hangzhou, very easy to access the subway and excellent service.
Stayed 2 nights in Jul 2023

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2023

10/10 Excellent

JINGBIN

Stayed 2 nights in Jun 2023

10/10 Excellent

Pingping

Stayed 4 nights in May 2023

10/10 Excellent

Jung-su

Stayed 1 night in Apr 2023

10/10 Excellent

Ka Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place
Stayed 2 nights in May 2024

10/10 Excellent

JINGBIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good hotel
Inside the room it was very cold. Could not adjust air condition. Room very spacious. With balkony and view to the lake.
Stayed 4 nights in Feb 2024

8/10 Good

KAZUNARI

Stayed 3 nights in Jun 2023

10/10 Excellent

Miguel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2023

10/10 Excellent

JAE WON, Seoul

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
매우 현대적이고 청결하여 만족하였습니다.
Stayed 2 nights in Apr 2023