Cheery Canal Hotel Hangzhou - Intangible Cultural Heritage Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Cheery Canal Hotel Hangzhou - Intangible Cultural Heritage Hotel

Exterior
Exterior
Lobby
Deluxe Suite | Free minibar, in-room safe, desk, laptop workspace
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Gym
    Gym

Explore the area

Map
7 Lishui Road, Gongshu District, Hangzhou, Zhejiang, 310015
  • Westlake Culture Plaza
    6 min drive
  • Hangzhou Tower Shopping Mall
    6 min drive
  • Hangzhou Opera
    6 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    41 min drive

Room options

Deluxe King Room - Discounts for Canal Tracing Stores in Three Historical Blocks

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Executive Twin Room - Discounts for Canal Tracing Stores in Three Historical Blocks

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Twin Room - Discounts for Canal Tracing Stores in Three Historical Blocks

  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Executive King Room - Discounts for Canal Tracing Stores in Three Historical Blocks

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Cheery Canal Hotel Hangzhou - Intangible Cultural Heritage Hotel

4.5-star hotel in Gongshu
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, massage/treatment rooms, and a business center.
Cheery Canal Hotel Hangzhou - Intangible Cultural Heritage Hotel offers 140 accommodations with iPod docking stations and DVD players. Accommodations offer separate sitting areas. Plasma televisions are featured in guestrooms. Guests can make use of the in-room espresso makers and free minibar items. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Public bath/onsen services include a yukata (Japanese robe).
Cheery Canal Hotel Hangzhou - Intangible Cultural Heritage Hotel features an indoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. This 4.5-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Cheery Canal Hotel Hangzhou - Intangible Cultural Heritage Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Han Palace Chinese PDR - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Li Ge - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: CNY 120 for adults and CNY 60 for children
  • 2 restaurants

Restaurants on site

  • Han Palace Chinese PDR
  • Li Ge

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Thai massages
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink

More

  • 3 buildings
  • 4 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch plasma TV
  • DVD player
  • iPod dock

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 120 for adults and CNY 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Chefle Canal Hotel
Chefle Canal Hangzhou
Chefle Canal
Cheery Canal Hotel
Cheery Canal Hangzhou
Cheery Canal
Cheery Canal Hotel Hangzhou
Cheery Canal Hotel Hangzhou Intangible Cultural Heritage Hotel

Cheery Canal Hotel Hangzhou - Intangible Cultural Heritage Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 19 out of 28 reviews" "
Rating 8 - Good. 5 out of 28 reviews" "
Rating 6 - Okay. 3 out of 28 reviews" "
Rating 4 - Poor. 1 out of 28 reviews" "
Rating 2 - Terrible. 0 out of 28 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yuan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
Everything is perfect: the location, staff, and room design. The only problem is the lobby floor is super slippery. And the lighting design for the mirror is terrible. You can not see your make-up at all cause all the shooting lights were from the top.
Stayed 2 nights in Dec 2023

10/10 Excellent

Anthony

Stayed 1 night in Dec 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique facility with a different history. Very pleasing
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Yujing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房间内还有油漆味,不过服务设施很新。早餐不错

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Johan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Tinglan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置優 體驗感受正面。
隔音不太好。可以清楚聽到走廊人員走動及大聲開關門的聲音。 淋浴沒有踩腳墊 人員服務很好。因後續採購太遲 需要額時間打包行李, 酒店也是很幫忙的配合延後一些。 房間有點西曬。冷氣要往下調才會啟動。 整體感受非常正面。是會重新拜訪及推薦的酒店
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

jing

Stayed 1 night in Oct 2022

6/10 Okay

YangChinghan, 東京

Business traveler
Disliked: Property conditions & facilities
給運河祈利酒店的一封信 這旅途,是幾年來難得的一次自我放假 身在途中,有期待也有感慨 Dear manager 在杭州朋友推薦祈利酒店之際,網訪了海外旅遊頁上有關京杭運河,西湖等的酒店風景紹介,再從全季,百瑞,四季,Haytt之間,花了好幾天做了評估,布魯斯終於風塵僕僕,在北京出差的行程結束後把自己運來杭州,興致沖沖地入住這樣一個有歷史有風味的紡織廠酒店,運河祈利。 這是多麼地似江南古文裡,乘著風,尋著樹柳與菜餚的味道,遠行訪摯友,既是激動又是感性地短短旅途。坐擁一個歷史風味強烈的紡織廠建築,我想祈利酒店在這藝術與美的優勢,在五星酒店的圈子裡佔了很大的優勢;不再是那種四四方方有氣派無養涵的禮貌建築。同時,稍稍遠離西湖觀光的喧嘩,伴著京杭運河邊的靚與美,祈利酒店像是個讓人可以喘口息,緩緩步伐的好選擇。 在五星酒店與度假酒店的強烈競爭之下,很明顯的祈利除了上面兩點優勢之外,還有價格在700-900之間(不含早餐)的優勢房價,確實這在五星等級裡算是費用較低的,以房價跟酒店外觀照片來評估時,很容易感覺是性價比好的五星酒店,布魯斯就是這樣上鉤的。殘念,既然稱為五星酒店,祈利就必須要有五星酒店的一個態度與服務,所以布魯斯要跟祈利聊的,是祈利在服務的專業性,以及酒店的人性化設計。 <打招呼的原因是我們一起迷路> 從機場搭著出租車來到酒店的路口附近,出租車就先迷路了,因為師傅不知道大門在哪,我也不知啊;一個五星級的酒店,看不出大門在哪,也未見任何引導的服務員,讓客人的出租車從某小門進入,我的第一印象就覺得被騙了。如果是外國人肯定會滿頭霧水。 拉著行李,在吹著寒風的半開放式酒店空間裡,找尋前台,問這位出電梯的客人,問另一位客人的小孩;然後也被反問,文化中心在哪?健身房在哪?看來所有的客人都有相同的疑惑,在哪?住兩晚之後,布魯斯自己才大致明白早餐,健身房,後門的運河小門,前門大堂的位置。 祈利有個非常大的問題是動線的設計與標示。並不是沒有作標示,而是,酒店在設計標示的時候,沒有去考量客人到想法,客人在酒店裡通常會如何移動,會去哪裡,該如何標示,標誌與裝飾品如何區隔,如何規劃空間的運用等等,所以現在酒店裡的客人,在面對這個標示不清處,又非常寬敞的空間,很難理解該往哪個方向走。因為迷路,所以客人互相打個招呼後,就開始問路。 空間尺寸與美裝,花錢買就有了;清楚的動線設計,體察到客人內心的設計,以人性化設計,捨身處地來為客人構思。 <不及格的燈光控制> 入住的房間,有燈泡是閃動,壞的。這證明清理房間之後,房務人員習慣性的不去確認房間的使用狀態,這是不及格的五星管理服務。在下一位客人入住前,確認水壓管線燈泡窗戶搖控器的電池等等,是個基本工作,提前發現問題,而不是等問題發生才解決,況且這也花不了兩分鐘時間。 房間裡燈光控制有5個按鍵分別是房燈,燈槽,壁燈,夜燈,總電源。這五種燈不是很容易理解如何操作,花了將近十分多鐘,我才找出了關「床頂燈」的方法。 <房間空間總是差那麼一點> 啊哈~房間的空間設計,就更能看出這是個學藝不精的五星酒店。厕所与淋浴间对拉的玻璃门,请你们自己在看一眼,是不是門寬跟门框的宽度不和?客人永远要稍微侧著身子进去上厕所或洗澡?这,是讓人享受还是来受折磨?行李架的凹槽位置,巧妙的挡住路口,与墙的厚度不同,走路時容易撞到膝蓋。电动升降帘过于巨大,相当有压迫感。床底下的大地毯,一直没有被摆正过,是歪一边的。抽屜不好拉開。衣櫥門開了之後,又要側身才能走過去....文章長,發表到豆瓣上了。
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
靠近大運河,附近很漂亮
Stayed 3 nights in Jan 2020

10/10 Excellent

Hsiao Ya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Yip Hang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
我很喜歡這酒店的空間感 整體一進去就感覺非常寧靜 很有設計感和格調 服務也很到位 早上可以看整個酒店的建築設計 晚上的時候可以酒店有特別的燈飾 總體是非常喜歡
Stayed 1 night in Apr 2019

6/10 Okay

KUNIMASA

Stayed 2 nights in Apr 2019

4/10 Poor

Naomi

Business traveler
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
ロケーション、設備は良いですが、受付、コンシェルジュのクオリティーは素人です。コンシェルジュカウンターにいる若者は、日本語、英語ともに通じず、全くゲストの要望に応えられないばかりか、わからない仕事を後回しにして、ただ待たせるのみ。 部屋で洗面台のガラスコップが滑って割れてしまったら、ゲストの安全を確かめることはせず、コップ代を弁償するよう求められました。スタッフ、マネージャー全て素人です。
Stayed 2 nights in Apr 2019

10/10 Excellent

KING LUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

Junjie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有特色的酒店
酒店是老厂房改建的,很有味道。订的至尊房,感觉面积小。其他都还不错。

10/10 Excellent

SATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugar extraordinário!!! Quarto enorme e tudo novo.
Stayed 1 night in Oct 2017

10/10 Excellent

jiayi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常赞的酒店
服务特别贴心 然后酒店很漂亮 像艺术馆 下一次还会去住