*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Citadines Qingshanhu Hangzhou features a vending machine, multilingual staff, and a garden. Wireless Internet access is complimentary. This business-friendly aparthotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Complimentary uncovered self parking is available on site, along with a car charging station. Guests can use the indoor pool at a partner property. A total renovation of this property was completed in June 2023.
Citadines Qingshanhu Hangzhou is a smoke-free property.
- Tile flooring in public areas
- Elevator
- Elevator door width (inches) - 32
- Elevator door width (centimeters) - 80
- Access to nearby indoor pool
- 24-hour front desk
- Uncovered parking
- Porter/bellhop
- Secured parking
- Year Built - 2023
- Electric car charging station
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Luggage storage
- Breakfast available (surcharge)
- Concierge services
- Banquet hall
- Laundry facilities
- Vending machine
- Total number of rooms - 233
- No accessible shuttle
- Number of floors - 23
- Number of buildings/towers - 1
- Garden
- Multilingual staff
Family Friendly Amenities
- Free WiFi
- Laundry facilities
Room Amenities
Citadines Qingshanhu Hangzhou offers 233 air-conditioned accommodations with complimentary bottled water and slippers. 55-inch LCD televisions come with cable channels. Bathrooms include hair dryers and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.
- Air conditioning
- Television
- Phone
- Free local calls
- Hair dryer
- Iron/ironing board
- Desk
- Turndown service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Cable TV service
- Free WiFi
- LCD TV
- TV size: 55
- TV size measurement: inch
- Washing machine
- Towels provided
- Bedsheets provided
- Housekeeping on request
- Laptop-friendly workspace
- Wardrobe or closet
- Toothbrush and toothpaste available
- Change of towels (on request)
- Change of bed sheets (on request)
- Meal delivery service available
- WiFi speed 100+ Mbps (good for 1–2 people or up to 6 devices)
- Area rug/s in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
- Well-lit path to entrance
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 48 for adults and CNY 24 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Mobile payments
Debit cards not accepted
UnionPay
Staffed front desk
Credit card pre-authorization
Service animals not allowed
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
No pets and no service animals are allowed at this property.
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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