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Conrad Hangzhou Tonglu

5.0 star property

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Photo gallery for Conrad Hangzhou Tonglu

Indoor pool, seasonal outdoor pool, sun loungers
Exterior
Villa, 1 Bedroom | View from room
Lobby
Villa, 1 Bedroom | Individually decorated, individually furnished, desk, laptop workspace

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Breakfast available
  • Room service
  • Gym
  • Pet friendly

Explore the area

Map
No 2 Yin Zhu, Tianxi Lake Resort, Hangzhou, Zhejiang, 311519
  • Zhou Enlai Lecture Memorial Pavilion
    ‪28 min drive‬
  • The Grand Canyon in West Zhejiang
    ‪43 min drive‬
  • Gongchen Tower
    ‪50 min drive‬

Room options

View all photos for Deluxe Villa, 1 King Bed, Lake View

Hair dryer, bathrobes, towels, soap

Deluxe Villa, 1 King Bed, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible | Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 King Bed, Accessible

  • 786 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 786 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed

TV

Premium Suite, 1 King Bed

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Individually decorated, individually furnished, desk, laptop workspace

Villa, 1 Bedroom

  • 1625 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Villa, Multiple Beds

Individually decorated, individually furnished, desk, laptop workspace

Luxury Villa, Multiple Beds

  • 5447 sq ft
  • Lake view
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Individually decorated, individually furnished, desk, laptop workspace

Villa, 2 Bedrooms

  • 2583 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, Multiple Beds

Premium Suite, Multiple Beds | Individually decorated, individually furnished, desk, laptop workspace

Premium Suite, Multiple Beds

  • 1259 sq ft
  • Lake view
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Villa, 1 King Bed

Deluxe Villa, 1 King Bed | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Villa, 1 King Bed

  • 936 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Duplex)

Premium Suite, 1 King Bed (Duplex) | Individually decorated, individually furnished, desk, laptop workspace

Premium Suite, 1 King Bed (Duplex)

  • 1464 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 3 Bedrooms (Duplex)

Villa, 3 Bedrooms (Duplex) | Individually decorated, individually furnished, desk, laptop workspace

Villa, 3 Bedrooms (Duplex)

  • 3660 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Individually decorated, individually furnished, desk, laptop workspace

Presidential Suite, 2 Bedrooms

  • 3767 sq ft
  • Lake view
  • Sleeps 5
  • 2 King Beds

View all photos for Premium Suite, 1 Queen Bed

Individually decorated, individually furnished, desk, laptop workspace

Premium Suite, 1 Queen Bed

  • 786 sq ft
  • Lake view
  • Sleeps 7
  • 1 Queen Bed

View all photos for Deluxe Room, Multiple Beds

Deluxe Room, Multiple Beds | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, Multiple Beds

  • 786 sq ft
  • Lake view
  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Room, 1 King Bed

Individually decorated, individually furnished, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 786 sq ft
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Lake View

Deluxe Suite, 1 King Bed, Lake View | Individually decorated, individually furnished, desk, laptop workspace

Deluxe Suite, 1 King Bed, Lake View

  • 786 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

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About this property

Conrad Hangzhou Tonglu

5-star Hangzhou resort with indoor private hot tubs
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite.
Conrad Hangzhou Tonglu offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and complimentary bottled water. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. A pillow menu is available. Digital television is provided. Bathrooms include bathtubs or showers, bathrobes, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
In addition to a full-service spa, Conrad Hangzhou Tonglu features an indoor pool and a fitness center. Dining is available at one of the resort's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This luxury resort also offers a seasonal outdoor pool, a terrace, and a garden. Complimentary self parking is available on site, along with a car charging station.

Conrad Hangzhou Tonglu has designated areas for smoking.

Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Conrad Hangzhou Tonglu has 2 restaurants on site.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CNY 228 for adults and CNY 114 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Indoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Turndown service

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CNY 600 per accommodation, per night
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 500.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Pet fee: CNY 600 per accommodation, per night
  • Rollaway bed fee: CNY 500.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from July to September
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Conrad Hangzhou Tonglu Property
Conrad Hangzhou Property
Conrad Hangzhou
Conrad Hangzhou Tonglu
Conrad Hangzhou Tonglu Hotel
Conrad Hangzhou Tonglu Hotel
Conrad Tonglu Hotel
Conrad Tonglu
Hotel Conrad Hangzhou Tonglu Hangzhou
Hangzhou Conrad Hangzhou Tonglu Hotel
Hotel Conrad Hangzhou Tonglu
Conrad Hangzhou Tonglu Hangzhou
Conrad Hangzhou Tonglu Resort
Conrad Hangzhou Tonglu Hangzhou
Conrad Hangzhou Tonglu Resort Hangzhou

Conrad Hangzhou Tonglu Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Tianqi

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s quite hard to find a pet-friendly hotel stay in China, but this place is out of expectation. My little boy Peanut Butter had a wonderful time here, playing with the hotel’s alpacas and having a lot of fun running around. The room with a well-decor and excellent lake view is extremely clean. We will definitely keep coming back for more nights!
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021