Crowne Plaza Hangzhou Heda, an IHG Hotel
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Crowne Plaza Hangzhou Qiantang features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4-star property consist of a business center and 10 meeting rooms. Event facilities measuring 8073 square feet (750 square meters) include conference space. This Art Deco hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.
Crowne Plaza Hangzhou Qiantang is a smoke-free property.
- Number of indoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- Internet access in public areas - high speed
- 24-hour front desk
- Conference space
- Business center
- Porter/bellhop
- Express check-out
- Tours/ticket assistance
- Year Built - 2018
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Swimming pool
- Conference space size (meters) - 750
- Number of meeting rooms - 10
- Terrace
- Luggage storage
- Breakfast available (surcharge)
- Number of restaurants - 3
- Concierge services
- Conference space size (feet) - 8073
- Banquet hall
- Laundry facilities
- Total number of rooms - 328
- Television in common areas
- 24-hour fitness facilities
- Number of floors - 23
- Multilingual staff
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Crowne Plaza Hangzhou Qiantang offers 328 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries. This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.
- Air conditioning
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Jetted bathtub
- Room service (24 hours)
- Desk
- Pay movies
- High-speed internet access
- Soundproofed rooms
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Satellite TV service
- Free WiFi
- Free wired internet
- Down comforter
- Pillow menu
- LCD TV
- Rainfall showerhead
- Bathtub or shower
- Connecting/adjoining rooms available
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Restaurant dining guide
Parking
Free self parking , RV, bus, truck parking
Internet
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Char - Onsite bar.
24-hour room service is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: CNY 500
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CNY 148 per person
- Early check-in is available for a fee (subject to availability)
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at anytime
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Debit cards not accepted
Property does not follow sanitization practices of any association
Staffed front desk
Carbon monoxide detector
LGBTQ friendly
Smoke detector
UnionPay
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff does not wear personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Parking height restrictions apply
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 350.0 per night.
Pet Policy
- No pets or service animals allowed
We should mention
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Crowne Plaza Hangzhou Heda Hotel
- Crowne Plaza Heda Hotel
- Crowne Plaza Heda
- Crowne Plaza Hangzhou Heda
- Crowne Plaza Hangzhou Qiantang Hotel
- Crowne Plaza Hangzhou Qiantang Hangzhou
- Crowne Plaza Hangzhou Heda an IHG Hotel
- Crowne Plaza Hangzhou Qiantang Hotel Hangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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