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DoubleTree by Hilton Hangzhou East

4.5 star property

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Photo gallery for DoubleTree by Hilton Hangzhou East

Lobby
Executive lounge
Exterior
Bar (on property)
Minibar, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Parking available
  • Housekeeping
  • Breakfast available

Explore the area

Map
600 Jinsha Avenue, Hangzhou, Zhejiang, 310018
  • Hangzhou Tower Shopping Mall
    ‪16 min drive‬
  • Wulin Square
    ‪16 min drive‬
  • West Lake
    ‪19 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King, Executive Suite, Business Lounge Access

Minibar, in-room safe, desk, laptop workspace

King, Executive Suite, Business Lounge Access

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room

Minibar, in-room safe, desk, laptop workspace

Twin Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

King Deluxe Suite

  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Minibar, in-room safe, desk, laptop workspace

Presidential Suite

  • 1722 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Guest Room

Minibar, in-room safe, desk, laptop workspace

King Guest Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, Business Lounge Access

Executive Room, Club Lounge Access | Minibar, in-room safe, desk, laptop workspace

Executive Room, Business Lounge Access

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Executive Twin Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for DoubleTree Twin Room

Minibar, in-room safe, desk, laptop workspace

DoubleTree Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite

Minibar, in-room safe, desk, laptop workspace

Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room (2 beds)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (2 beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room (2 beds)

Minibar, in-room safe, desk, laptop workspace

Executive Room (2 beds)

  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for DoubleTree Double Room

Minibar, in-room safe, desk, laptop workspace

DoubleTree Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Minibar, in-room safe, desk, laptop workspace

Executive Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

DoubleTree by Hilton Hangzhou East

4.5-star Hangzhou hotel, connected to a shopping center in Jianggan
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
DoubleTree by Hilton Hangzhou East offers 308 air-conditioned accommodations with minibars and laptop-compatible safes. 42-inch LED televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, bidets, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to a children's pool and an indoor pool, DoubleTree by Hilton Hangzhou East provides a hot tub and a sauna. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 20261 square feet (1882 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a complimentary children's club, and an arcade/game room. Limited complimentary onsite parking is available on a first-come, first-served basis.

DoubleTree by Hilton Hangzhou East is a smoke-free property.

Buffet breakfasts are available for a surcharge.
E Cafe - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Heyuan - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 40 per day)
  • Available in some public areas: Free WiFi; wired internet (CNY 40 per day)

Parking and transportation

  • Free offsite parking
  • Free secured, uncovered self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee: CNY 182 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • E Cafe
  • Heyuan

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20,261 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 172.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 182 per person
  • Fee for in-room wireless internet: CNY 40 per day (rates may vary)
  • Fee for wired internet in public areas: CNY 40 per day (rates may vary)
  • Rollaway bed fee: CNY 172.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

DoubleTree Hangzhou East
DoubleTree Hilton Hangzhou East
DoubleTree Hilton Hotel Hangzhou East
DoubleTree Hilton Hangzhou East Hotel
DoubleTree Hilton Hangzhou
Doubletree By Hilton Hangzhou
DoubleTree by Hilton Hangzhou East Hotel
DoubleTree by Hilton Hangzhou East Hangzhou
DoubleTree by Hilton Hangzhou East Hotel Hangzhou

DoubleTree by Hilton Hangzhou East Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 48 out of 108 reviews
Rating 8 - Good. 44 out of 108 reviews
Rating 6 - Okay. 11 out of 108 reviews
Rating 4 - Poor. 3 out of 108 reviews
Rating 2 - Terrible. 2 out of 108 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hidenobu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Damian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
One Great Room & Another OK
I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience.
Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
ok!
i had to call down for a menu for room service which is a little inconvenient. also, i waited 20 minutes to get a water bottle at breakfast.
Stayed 2 nights in Oct 2019

10/10 Excellent

Conan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for my Business Trip in Hangzhou
Hotel looks brand new and is the nicest Doubletree in which I've stayed. There's a multitude of dining, shopping, and bar options within walking distance including an upscale mall across the street. Location was perfect for my business trip, however, tourists might want to stay closer to downtown/sites.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was hard to find the entrance to the hotel, it is part of a larger complex.
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Hangzhou
The staff were excellent. Sadly, as it was the holidays, the area was quiet. Food at the buffet was good but wasn't hot - we came a little later
Stayed 2 nights in Feb 2019

10/10 Excellent

Alay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best Double Tree Hilton hotels
The hotel is very nice. Big rooms, kept really clean. Much better than the Double Tree Hilton in USA. They have nice restaurants and a good vegetarian friendly buffer for breakfast. A nice bar to have some good drinks too! The hotel is located at a 5 min walk from a big mall which has pretty much most casual brands and dozens of places to eat (very few veg options). Would definitely suggest this hotel as well as stay here again!
Stayed 1 night in Jan 2019

8/10 Good

Rajesh

Good for business stay
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good , just spend one night only
Stayed 1 night in Sep 2018

10/10 Excellent

LI, beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Hangzhou business trip
Great hotel, perfect location for my business trip.i had an executive room and it was super as was the executive lounge. Bill in the bar is fabulous... what a great bar manager, so attentive! One negative point is that the aircon seemed to leave the bedsheets feeling damp... couldn’t turn it off though as it’s so hot in Hangzhou at the moment Overall 9/10
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, all the facilities are brand new. Nice hotel.

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hangzhou for work
Great lobby, lovely breakfast, great location. Sink wouldn't drain in room was only complaint

10/10 Excellent

Slava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel for business trips. if you can make sure to book a stay on the 18th, the executive floor with the launge area
Stayed 6 nights in Oct 2017

10/10 Excellent

Bertha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Stefan, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fresh stay in a boring noisy construction area
Good sleep with luxury feel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice hotel in suburban area
Everything was great except the air conditioning didn't work and they had to fix it, but then it broke again.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Wilson, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything except location is very good. It is just a bit far.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort