*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Hangzhou Capital Star Hotel features a full-service spa and a fitness center. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4-star property consist of a business center and 7 meeting rooms. This business-friendly hotel also offers spa services, tour/ticket assistance, and concierge services. Onsite self parking is complimentary.
Hangzhou Capital Star Hotel is a smoke-free property.
- Spa services on site
- Number of meeting rooms - 7
- Luggage storage
- Elevator
- Fitness facilities
- Breakfast available (surcharge)
- Number of restaurants - 3
- Number of bars/lounges - 1
- Concierge services
- Full-service spa
- Lockers available
- Laundry facilities
- Business center
- Tours/ticket assistance
- Total number of rooms - 289
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Laundry facilities
Room Amenities
Hangzhou Capital Star Hotel offers 289 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
- Air conditioning
- Room service (limited hours)
- Wheelchair accessible
- Free newspaper
- Minibar
- Daily housekeeping
- Phone
- Free local calls
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- Premium bedding
- Soundproofed rooms
- Iron/ironing board (on request)
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Individually furnished
- Individually decorated
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Soap
- Shampoo
- Toilet paper
- Local maps
- Guidebooks or recommendations
- Electrical adapters/chargers
- Child-size slippers
- Restaurant dining guide
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Hangzhou Capital Star Hotel has 3 restaurants on site.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Nearby Activities
Recreational amenities at the hotel include a fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 108 for adults and CNY 54 for children
- Rollaway bed fee: CNY 150.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
No front desk
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 150.0 per day.
Pet Policy
- Pets not allowed
We should mention
Contactless check-in and contactless check-out are available.
Hotel Names
- Hangzhou Capital Star
- Hangzhou Capital Star Hotel Hotel
- Hangzhou Capital Star Hotel Hangzhou
- Hangzhou Capital Star Hotel Hotel Hangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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