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Hangzhou Dahua Hotel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hangzhou Dahua Hotel

Lake
Exterior
Front of property - evening/night
Suite, Lake View | Living area
Deluxe Suite | Living room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Free WiFi
  • Business services

Explore the area

Map
No 171, Nanshan Road, Hangzhou, Zhejiang, 310002
  • West Lake
    1 min walk
  • Xihu Tiandi
    1 min walk
  • Wushan Night Market
    17 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    34 min drive

Room options

View all photos for Suite, Lake View

Suite, Lake View | Living area

Suite, Lake View

  • Lake view
  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Suite

Business Suite | Living area

Business Suite

  • Sleeps 3
  • 1 King Bed

Room, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 3
  • 1 King Bed

Business Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Grand Hyatt Hangzhou

Pool
Spa
Parking included
Free WiFi
4.3 out of 5, Excellent, (382)
The price is $217
per night
$253 total
includes taxes & fees
Dec 14 - Dec 15
Grand Hyatt Hangzhou

About this property

Hangzhou Dahua Hotel

Hotel in Shangcheng
A casino, a health club, and a bar/lounge are available at this hotel. Wired internet in public areas is free. Additionally, valet parking, a business center, and a hair salon are onsite.
Guest accommodations at Hangzhou Dahua Hotel feature phones.
Recreational amenities at the hotel include a health club.
Wired Internet access is complimentary. This hotel offers access to a business center. A bar/lounge is on site where guests can unwind with a drink. This Hangzhou hotel also offers a casino, a health club, and a hair salon. Onsite parking is available (surcharge).
Onsite venue - This restaurant specializes in Regional cuisine.
Onsite venue #2 - This restaurant specializes in Regional cuisine.
Onsite venue #3 - This restaurant specializes in Regional cuisine.

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Self parking on site (surcharge)
  • Valet parking on site (surcharge)

Food and drink

  • A bar/lounge

Things to do

  • Casino
  • Health club

Family friendly

  • Babysitting (surcharge)

Conveniences

  • Hair salon
  • Safe at front desk

Business services

  • Business center

Room amenities

More

  • Phone

Policies

Check-in

Check-in time starts at 2 PM

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 240.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: CNY 240.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dahua Hangzhou
Dahua Hotel
Dahua Hotel Hangzhou
Hangzhou Dahua
Hangzhou Dahua Hotel
Dahua Hotel
Hangzhou Dahua
Hotel Hangzhou Dahua Hotel Hangzhou
Hangzhou Hangzhou Dahua Hotel Hotel
Hotel Hangzhou Dahua Hotel
Hangzhou Dahua Hotel Hangzhou
Dahua
Hangzhou Dahua Hotel Hotel
Hangzhou Dahua Hotel Hangzhou
Hangzhou Dahua Hotel Hotel Hangzhou

Hangzhou Dahua Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 29 reviews" "
Rating 8 - Good. 6 out of 29 reviews" "
Rating 6 - Okay. 1 out of 29 reviews" "
Rating 4 - Poor. 2 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

8.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Fay Yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel
service is amazing. one time both our room entrance cards didn t work and an employee was around the corner to take them to the front desk for us and then brought back the cards to our room after. we feel very safe in the hotel. one time it was raining and we passed by an employee outside who offered his umbrella to us.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exceptional service
Beautiful area and service. Breakfast very Chinese and finishes at 9.30am. Our bed was comfortable but we had an extra bed for our daughter which unfortunately was as hard as a rock. We stayed during Golden week, October 1st, tourism was crazy busy so couldn't do anything due to crowds of thousands..avoid traveling during national holidays. Sought out higher end restaurants to escape the crowds. Hotel was an island of sanity.

10/10 Excellent

Jackson, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service!
From the moment our taxi arrived at the front door, we were cordially greeted with the most professional gestures. We were given a bow each time we passed. On the first night, the hotel staff lent us their municipal passes so we could rent the public bicycles (two of them) and ride around West Lake. The sunset was perfect and the hour long ride was very pleasant. The following morning, we were given complementary tickets to ride on their private ship for an hour on West Lake. It was very convenient to go straight from their breakfast dining area to the back of the hotel facing the lake to get onto the ship. We needed train tickets from Hangzhou to Suzhou and the staff personally bought the tickets for us online while we reimbursed her. She made sure we got our tickets to the right station, arriving at the right station, and even wrote the instruction on how to arrive at our hotel in Suzhou. And of course, they helped us call a taxi. Of the five hotels we stayed at in China, this was by far the best service we received. I think it had a lot to do with the fact that they are preparing for the G-20 conference coming up in September. The government has given firm instructions to all hotels on how to treat foreign guests and dignitaries.

2/10 Terrible

Phil, Washington, DC

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Worst hotel experience in China
Bill Clinton and Mao Zedong may have stayed at this hotel, but they were undoubtedly given better rooms. Our tiny bedroom had reasonably comfortable twin beds, but hard wooden chairs without available legroom and a tiny bathroom with the smell of sewage and a shower that was accessed by crawling in next to the toilet and had a drain that was clogged when we arrived. The absolute low point of the room was the dirtiest carpet we've ever experienced in a hotel. The lake view was a tiny sliver "enjoyed" between buildings by craning over the edge of the room's small balcony.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location on the bank of West Lake!
This is an old-style Chinese hotel, but of the luxurious kind where only officials could stay in the past. Now it is open to the rest of us! It's not updated and modern, but very well-maintained and clean. The best part is the service. I have never experienced this level of service. Truly. The staff was friendly, helpful, and always available--in Chinese, at least. This is a great spot for a Chinese speaker. Another bonus was a free boat ride around the lake.

10/10 Excellent

HUAJUNG, Santa Clara

Liked: Cleanliness, staff & service, room comfort
Great and friendly customer service
Excellent location and extremely friendly staff

10/10 Excellent

family of 4, Midwest, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, stellar staff, best breakfast
Our family had a wonderful 4 night stay at Da Hua. The location just cannot be beat - really, if you're going to Hang Zhou stay on the lake. We loved Da Hua. Yes, it's an older hotel, and it's got a great staff, phenomenal breakfast, and stunning views. The boat ride and grounds are awesome too! We will always choose Da Hua.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will stay this hotel next time
Good location , very close to Xiwu and good service and very good manner .

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place on West Lake
We stayed only one night. It was great to wake up next to West Lake. The breakfast was great with a view to the lake. The staff was very helpful & organized a bus ticket for me.

10/10 Excellent

Hanif, iran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice stay
It was perfect

10/10 Excellent

Keum Nam, Cheltenham, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant surprise at the lakeside.
Excellent location and superb service. Staff were very polite and helpful. Highly recommend it!

8/10 Good

michael, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel next to the west lake
Great location . Staff are generally service oriented. Minus points : 1. Internet service intermittent and generally below standard for a hotel of this standard 2. The TV channels work poorly as it's very hard to operate. Also no English business channels.

4/10 Poor

hangzhou surprise, MEL, australia

Disliked: Staff & service, property conditions & facilities, room comfort
Bad Service, Dated Hotel in Great Location
Negative: They didn't have a record of my booking when I arrived, and it took them ten minutes of copying my confirmation before they arranged the room. The Wifi didn't work, and when they came to fix it they wanted more photos of the confirmation on my iPad - despite the fact I gave them the China number to call for any queries, and they didn't want me to call either. The room was small, the shower was dodgy, and the decor was dated. Staff were not very friendly, except the busboy. Positive: the location is great, and the breakfast wasn't bad.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very close the west lake
The staff is great. Breakfast is good. Close to the west Lake and the town. Room is clean.

10/10 Excellent

YU LING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
離西湖近, 卻沒有面湖房間的飯店
行前先發mail詢問從杭州東站如何到達大華飯店, 都沒有獲得回應, 結果只好詢問地鐵站人員選擇從『定安路』出站, 走路抵達飯店。但杭州的馬路設計很不親民, 需要走地下道, 拉著大行李很難走, 距離也遠。 check out時想麻煩櫃台人員代叫taxi, 回覆交接班時間不好叫車, 請我們自行攔車, 結果一直被taxi拒載短程,感受很不好。

8/10 Good

vickoo, HK

Liked: Staff & service
Disliked: Cleanliness
位置優美，設備配套有改善空間
酒店位置跟西湖相隔只有一條小橋，吃早餐時也能賞著西湖進餐，我是連住四晚的，每天變化不大，食物有點肥，當我走近欣賞西湖時，酒店跟小橋之間的小河給遊人掉下不少垃圾，折剎不少美麗的風景，設備方面，始終是一間老店，跟現代新建的酒店相比，有很多地方可以學習。一進房間，眼前的椅子是帶著古韻風味的實木坐倚，現代人當然離不開互聯網，整個酒店也能收到Wi-Fi，速度快又穩定，但在淋浴時就發現浴間的花灑頭的出水位有部份水在後面噴出及不能靈活移動，浴缸細，浴廉骯髒，還有一陣古怪的氣味，而提供給客人的沖泡類飲品，只有紅茶及綠茶，連咖啡也沒有，迷你吧的款式太少了，如多一點西湖特色食品會更好，另外酒店的房間送餐服務種類也太少了，就只有一頁紙，衣櫃是木制的，櫃內的顏色脫了不少，看起來的感覺有點骯髒，開床服務非常簡少，做不做也沒什麼差別，有點不得不提的是每次坐升降機的時侯，服務員總會向客人敬禮，非常有禮，整體而言，這間酒店還是值得再去，如能再改善一點點缺點，我想這間酒店會變得更完美。

6/10 Okay

monning, 美國

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
酒店的設備
需要重新裝修了，

10/10 Excellent

FUK SING, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
80-hour trip in Hangzhou
A 4-star hotel with 5-star service...A must stay if you like West Lake.

8/10 Good

熟女, T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
人員親切、飯店位置優，但設備較舊
人員態度優、親切有禮、早餐豐盛，唯沒提供刮鬍刀不甚方便可改善。因為位置佳、景色美，下次還是會選擇大華飯店。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great surprise
Very convenient location, just next to the Lake. All major dining and shopping areas are within walking distance, yet the environment of the hotel is still very quiet. Particularly the security arrangement is outstanding so that non-residents cannot access to the public area of the hotel. Out of expectation, there is a free cruise offerred to every customer on checkin.

8/10 Good

yue, 北京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
网站备注和实际情况不符，其他都很好。
hotel网站备注可以加床实际入住告知不能加，酒店由于在西湖边好像有单行线不是很好叫出租。其他服务及酒店餐饮都很好。

10/10 Excellent

Jonry, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Service
硬體方面不錯，服務超好，不愧為浙江省級招待所! 但就是網路慢了點。

8/10 Good

YI, 中国

Liked: Staff & service, property conditions & facilities
值得入住
地段非常好，步行至外婆家和绿茶才2-3分钟，服务很赞，房间设施也OK，就是房间有股讲不清楚的烟味吧

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的服務
很棒的服務

10/10 Excellent

西湖過客, 香港

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
員工卓越
所接觸的工作人員全都彬彬有禮、服務慇勤。我在網上預訂酒店,忽略了一些細微條款，飯店職員馬上主動幫忙聯絡網站負責人。大華在西湖邊,景觀和交通都十分方便,又有免費遊船服務,值得推介。