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Hangzhou Sophia Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hangzhou Sophia Hotel

Exterior
Lobby
Hallway
Minibar, in-room safe, desk, free cribs/infant beds
Cafe

Reviews

8.0 out of 10

Very good

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
11 Shangcangqiao Road, Shangcheng District, Hangzhou, Zhejiang, 310002
  • Hu Xueyan Former Residence
    12 min walk
  • Qinghefang Old Street
    12 min walk
  • Westlake Yintai Commercial Center
    18 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    31 min drive

Room options

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, free cribs/infant beds

Superior Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

About this property

Hangzhou Sophia Hotel

3.5-star hotel in Shangcheng
A restaurant, a sauna, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, conference space, and laundry facilities.
Hangzhou Sophia Hotel offers 155 air-conditioned accommodations with minibars and safes. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hangzhou hotel provides complimentary wired Internet access. LCD televisions are featured in guestrooms. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Event facilities measuring 430 square feet (40 square meters) include conference space. This Hangzhou hotel also offers a sauna, laundry facilities, and a front-desk safe. Parking is available onsite for a surcharge.

Hangzhou Sophia Hotel is a smoke-free property.

Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport shuttle on request
  • Self parking on site (surcharge)

Food and drink

  • Breakfast available for a fee: CNY 48 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chinese Restaurant

Things to do

  • Sauna

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 4 meeting rooms
  • 430 square feet of conference space

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 150 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: approximately CNY 48 per person
  • Rollaway bed fee: CNY 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hangzhou Sophia
Hangzhou Sophia Hotel
Sophia Hotel Hangzhou
Hangzhou Sophia Hotel Hotel
Hangzhou Sophia Hotel Hangzhou
Hangzhou Sophia Hotel Hotel Hangzhou

Hangzhou Sophia Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 3 out of 10 reviews" "
Rating 8 - Good. 5 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 1 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Our stay in Hangzhou was very enjoyable, and so was our stay at the Sophia hotel in particular (at a price that we thought was pretty good value). We enjoyed our stay and look forward to coming back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A value for money and clean hotel
This hotel is one of the newer hotels in Hangzhou and we were pleasantly surprised by the clean and modern room. Although the hotel is not located right next to Westlake, but it is only less than 5 minutes away from Westlake by cab and the cab fare is around US$2. Value for money stay as compared to those hotels next to Westlake that cost 3-4times more.

6/10 Okay

Tracey, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities
Extra bed
Booked a Superior King for three travellers (to include extra single bed), unfortunately this was lost in translation. However, the Staff understood and quickly organised the extra bed. Very nice, clean Hotel with friendly and helpful staff.

10/10 Excellent

Kai Hin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整潔的房間
前台職員友善，房內整潔，衛生間十分乾淨。 房內電視有電影提供點播，但聲音與畫面不同步。 房間只提供一張匙卡，有時候會不方便。
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveler

Liked: Room comfort

8/10 Good

Verified traveler

Liked: Cleanliness

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super value for money
Only chinese breakfast.

8/10 Good

Ching-Wen, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間的東西有分付費與不付費
飯店非常的新，服務還ok。地理位置不是非常好，附近沒什麼吃的，離西湖也很遠。飯店的東西有分付費與不付費，入住時未告知，我們不小心開了最貴的水，400ml要價39.5人民幣。飯店還會有不明人氏丟叫小姐的名片，令人感覺不安。下次不會再考慮入住

4/10 Poor

Verified traveler

Disliked: Staff & service
服務差勁！門僮所有服務都向錢看！全部寸通相關的出租車或旅遊車而賺取回佣。大堂接待員居然要求我向hotel.com聯絡幫它們酒店撹清楚預付房費的事情！即使我將hotel.com的訂房副本給它們! 仍然不相信我們！後來我拖說是星期天不能聯絡到hotel.com. 酒店還設有陷阱給客人, 在房間的最當眼的地方放置二瓶樽裝水，有一瓶有紙標籤，一瓶沒有，我另外兩個房間的朋友亦一樣墮入陷阱，離開checkout 才發現三十五元人民幣，個瓶水重貴過外國進口的名牌水！裝牙刷套裝的小布袋亦向我們索取五元一個！而免費的兩瓶樽裝水就放在洗面盆旁！

8/10 Good

Pierre, Aargau, Switzerland

Liked: Cleanliness, property conditions & facilities, room comfort
Worth the money
Nice room and breakfast was fine. Located south of Gaoyin Street, quiet. However close enough to Zhongshan Shan Nan Lu where there are plenty of good street restaurants. Hotel team spoke a minimum of english.