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Hangzhou West City Hotel

3.5 star property

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Photo gallery for Hangzhou West City Hotel

Hallway
Restaurant
Lobby
Romantic Round Bed Room | In-room safe, desk, blackout drapes, rollaway beds
Exterior

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Laundry
  • Room service
  • Housekeeping
  • Breakfast available
  • Air conditioning

Explore the area

Map
No. 707 Gudun Road, Xihu, Hangzhou, Zhejiang, 310014
  • Zhejiang University Zijingang Campus
    ‪11 min walk‬
  • Xixi Wetland Park
    ‪4 min drive‬
  • Zhejiang University Yuquan Campus
    ‪6 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪50 min drive‬

Room options

View all photos for Comfort Twin Room

Comfort Twin Room | In-room safe, desk, blackout drapes, rollaway beds

Comfort Twin Room

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds

About this property

Hangzhou West City Hotel

3.5-star hotel in Xihu
A restaurant, concierge services, and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a banquet hall are onsite.
Hangzhou West City Hotel offers 126 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Hangzhou hotel also offers tour/ticket assistance, concierge services, and dry cleaning/laundry services. Complimentary self parking is available on site.

Hangzhou West City Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9 AM.
Hangzhou West City Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin)

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: CNY 20 for adults and CNY 20 for children
  • A restaurant

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 100 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 20 for adults and CNY 20 for children
  • Rollaway bed fee: CNY 100 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

HANGZHOU WEST CITY HOTEL Hotel
HANGZHOU WEST CITY HOTEL Hangzhou
HANGZHOU WEST CITY HOTEL Hotel Hangzhou
HANGZHOU WEST CITY HOTEL Hangzhou
HANGZHOU WEST CITY HOTEL Hotel
HANGZHOU WEST CITY HOTEL Hotel Hangzhou

Hangzhou West City Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 3 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

7.6/10

Cleanliness

6.4/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Room comfort
Should provide more intercontinental breakfast like toast bread, soft boiled eggs, corn flakes etc...
Stayed 4 nights in Jun 2017

8/10 Good

R.A., Montreal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel when you want to be near the university
Overall it is a good hotel if you need to be near the university. Great room. My only complaint is that the breakfast is a bit lacking. Some staff speak a little English, but most do not.
Stayed 4 nights in May 2017

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in May 2017

6/10 Okay

Jacky, 台北

Liked: Cleanliness, room comfort
跟hotel.com已經沒有合作關係
住宿過程艱難，在臺灣已經訂好住宿，到現場卻不能入住，因我已經解約，罔顧消費者權益，客服當日也沒有立即的協助處理，自己掏腰包住房，退房才說已經解決，中間使用手機漫遊費用一千元也沒有任何補償損失，服務極度之消極。
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Dont' try to eat the breakfast they serve!!