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Hilton Garden Inn Hangzhou Lu'niao

4.0 star property

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Photo gallery for Hilton Garden Inn Hangzhou Lu'niao

Twin Room | Premium bedding, in-room safe, desk, blackout drapes
Point of interest
Property amenity
Reception
Garden

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry
  • Parking included

Explore the area

Map
No. 8 Xunli St, Luniao Town, Yuhang District, Hangzhou, Zhejiang, 311118
  • Shangougou Scenic Resort
    ‪3 min drive‬
  • Hello Kitty Theme Park
    ‪13 min drive‬
  • Mogan Mountain Scenic Area
    ‪38 min drive‬

Room options

View all photos for Family Room, 1 King Bed

Family Room, 1 King Bed | Living area | 43-inch flat-screen TV with cable channels, TV

Family Room, 1 King Bed

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Bedroom

  • 667 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Duplex)

Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 Bedroom (Duplex)

  • 753 sq ft
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Premium bedding, in-room safe, desk, blackout drapes

Twin Room

  • 334 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Balcony

  • 409 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Twin Room, Balcony

  • 409 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Mountain View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Mountain View

  • 334 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, Mountain View

Premium bedding, in-room safe, desk, blackout drapes

Twin Room, Mountain View

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Family Room, 1 Queen Bed

  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, River View

  • 334 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About this property

Hilton Garden Inn Hangzhou Lu'niao

4-star hotel in Yuhang District
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a complimentary children's club, and a seasonal outdoor pool.
Hilton Garden Inn Hangzhou Lu'niao offers 230 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hilton Garden Inn Hangzhou Lu'niao features a 24-hour fitness center and a seasonal outdoor pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Event facilities measuring 3929 square feet (365 square meters) include conference space. This family-friendly hotel also offers a terrace, a complimentary children's club, and an arcade/game room. Complimentary self parking is available on site, along with a car charging station.

Hilton Garden Inn Hangzhou Lu'niao has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Garden Grille - This restaurant serves breakfast, lunch, and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 88 for adults and CNY 44 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • 24-hour gym
  • Arcade/game room
  • Free children's club
  • Karaoke
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Free children's club
  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 3,929 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Garden
  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 88 for adults and CNY 44 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal pool will be open from July to August
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Garden Inn Hangzhou Lu'niao Hotel
Hilton Garden Inn Lu'niao Hotel
Hilton Garden Inn Lu'niao
Hilton Garden Hangzhou Lu'niao
Hilton Garden Inn Hangzhou Lu'niao Hotel
Hilton Garden Inn Hangzhou Lu'niao Hangzhou
Hilton Garden Inn Hangzhou Lu'niao Hotel Hangzhou

Hilton Garden Inn Hangzhou Lu'niao Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 14 reviews
Rating 8 - Good. 8 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 1 out of 14 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

JORGE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

8/10 Good

P A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hilton Garden Inn Hangzhou
Amazing staff very helpful. Thank you Amber for helping me at check in. Romeo for assisting with transportation. Your English was particularly good and you were both very polite. You made us feel really welcome. I would suggest you choose a river view room rather than a mountain view as the building work opposite hinders the view but did not disturb our stay. We made good use of the outdoor pool. Using it first thing in the morning before breakfast is a good idea as less busy. It’s a cool thing to do when it gets dark too but much busier. Staff in the bar area were also very helpful with the barman asking our opinion on the drinks he made. Great fun to hire a ebike just outside the hotel and explore the local villages. The locals all appeared as we drove through waving and saying hello. It was very safe. We found a beautiful waterfall area about 30 minutes from the hotel. Great place to stay if you want a country hotel, beautiful scenery and efficient staff.
Stayed 2 nights in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is as beautiful as how it's shown through photos. However, it is disappointing to see construction is going on outside the hotel. I was expecting a mountain view from my room but gotten a construction view instead. Please note this when booking for the hotel around this period.
Stayed 1 night in Nov 2019

4/10 Poor

Lilan

Stayed 1 night in Jul 2023

10/10 Excellent

KWOK CHOI

Stayed 2 nights in Jan 2023

8/10 Good

zuyi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家庭出游
一开始给了一间房间有味道，酒店帮忙替换了，态度很好
Stayed 1 night in Sep 2022

8/10 Good

KWOK CHOI

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
周边环境很好，比住周边民宿好。
Stayed 2 nights in Jan 2022

6/10 Okay

DI

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I guessed too many travelers during Dragon boat holiday, i took 20 minutes wait to check in while a lady was arguing to change the room with the receptionist. There was a dead mosquito on the sink in the guest washroom when i checked in. After 2 day room clean, it was still there till i checked out.
Stayed 2 nights in Jun 2020

8/10 Good

LINLING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
适合度假
环境优美，酒店花园很小，周边很有乡村风情。听说早餐人多到爆，所以没有去尝试
Stayed 1 night in Oct 2018

10/10 Excellent

CHANGHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
처음엔 네비게이션이 알려준 집입로가 이전 진입로여서 좀 당황스러웠습니다. 나머지 숙박,조식,환경 정말 추천드리고 싶어요.
Stayed 2 nights in Sep 2018

8/10 Good

Yunhuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
环境不错但是还有很多细节需要改进
酒店环境还不错，景色挺漂亮。服务也挺好的。但是第一天的早餐不是很理想，食物品种比较少，第二天还好。可能因为第一天是周五人比较少所以弄的东西也比较少。另外一个很烦人的问题是房间的空调，可能是螺丝松了，一晚上叮叮叮响个不停。第二天酒店给修了下，刚开始不响了，到了晚上睡的时候又开始响了。整的我两天都没睡好。
Stayed 2 nights in Aug 2018

8/10 Good

Raymond kwok-chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

2/10 Terrible

yin

Disliked: Staff & service, property conditions & facilities, room comfort
十分糟糕的酒店
非常非常糟糕的入住体验，本人平时没有给酒店评分的习惯，但这一次我再忙也要来评价一下。从来没有这么糟糕的酒店。一入住就在床上发现头发丝，这点也就算了，难免的。但是晚上自助餐价格不便宜，东西却很少，晚上洗澡一开始水不热，打电话投诉说工人在维修，等到夜里11点再去洗的时候只有冷水了，总台说修不好了！！！！！水温低已经够让我生气了，可是连空调也是坏的，总台说之前就坏了，坏了你不修还让客人入住干什么？？？？？垃圾酒店，还什么希尔顿，大家千万别选择这家酒店