*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Hilton Hangzhou Qiandao Lake Resort features a marina and an indoor pool. Dining is available at one of the resort's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury resort also offers an outdoor pool, a children's pool, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Free grocery shopping service
- Business center
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Wheelchair accessible
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Total number of rooms - 348
- Number of floors - 8
- Number of buildings/towers - 7
- Airport transportation (surcharge)
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Full-service spa
- Marina on site
- Spa treatment room(s)
- Billiards or pool table
- Grocery/convenience store
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2011
- Free WiFi
- Sauna
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 3
- Banquet hall
- Laundry facilities
- Vending machine
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Grocery/convenience store
- Laundry facilities
- Refrigerator
- Free cribs/infant beds
- DVD player
Room Amenities
Hilton Hangzhou Qiandao Lake Resort offers 348 accommodations, which are accessible via exterior corridors and feature DVD players and minibars. Rooms open to furnished balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, designer toiletries, and bidets. This Hangzhou resort provides complimentary wired and wireless Internet access. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Housekeeping is offered daily and hair dryers can be requested.
- Television
- Alarm clock
- Refrigerator
- Minibar
- Daily housekeeping
- Private bathroom
- Bathrobes
- Free toiletries
- Iron/ironing board
- Yard
- Room service (24 hours)
- Designer toiletries
- In-room climate control (air conditioning)
- Premium bedding
- Second bathroom
- Pay movies
- Free bottled water
- Cookware, dishware, and utensils
- Premium TV channels
- DVD player
- Access via exterior corridors
- Bidet
- Separate bathtub and shower
- Hair dryer (on request)
- In-room safe (laptop compatible)
- Free WiFi
- Free wired internet
- Dial-up Internet access (surcharge)
- Down comforter
- Pillow menu
- LCD TV
- TV size: 107
- Rainfall showerhead
- Furnished balcony or patio
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Laptop-friendly workspace
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge.
Eatzi Cafe - This poolside buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Taste - This poolside restaurant specializes in Chinese cuisine and serves lunch and dinner.
Spices Bistro - Overlooking the ocean and pool, this restaurant specializes in Malaysian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Lobby Lounge - This poolside lobby lounge serves brunch, lunch, dinner, and light fare. Open select days.
A complimentary grocery shopping service is offered and 24-hour room service is available.
Spa Services
The onsite spa has massage/treatment rooms. Services include massages. A variety of treatment therapies are provided, including hydrotherapy.
- Hydrotherapy treatments
- Massages
Nearby Activities
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 156 for adults and CNY 78 for children
- Airport shuttle fee: CNY 1600 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 6
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Children and extra beds
- Children are welcome.
- Kids stay free! One child 6 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Hilton Hangzhou Qiandao Lake
- Hilton Hangzhou Qiandao Lake Resort
- Hilton Qiandao
- Hilton Qiandao Resort
- Hilton Qiandao Lake Resort
- Hilton Qiandao Lake
- Hilton Hangzhou Qiandao Lake
- Hilton Hangzhou Qiandao Lake Resort Resort
- Hilton Hangzhou Qiandao Lake Resort Hangzhou
- Hilton Hangzhou Qiandao Lake Resort Resort Hangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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