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Hilton Hangzhou Xiaoshan

4.5 star property

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December 2024
January 2025

Photo gallery for Hilton Hangzhou Xiaoshan

2 bars/lounges, lobby lounge
Indoor pool
Exterior
Exterior
Deluxe Suite, 1 Bedroom (Executive Lounge Benefits, High Floor) | Living area | 49-inch flat-screen TV with premium channels, TV, MP3 dock

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
No. 107 Jincheng Road, Beigan Street, Xiaoshan District, Hangzhou, Zhejiang, 311202
  • Hangzhou Paradise Park
    4 min drive
  • Hangzhou Polar Ocean World
    6 min drive
  • Xianghu Tourism Resort
    6 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    25 min drive

Room options

Similar properties

Pool

DoubleTree by Hilton Hangzhou East

Pool
Hot Tub
Kids pool
Parking included
4.3 out of 5, Excellent, (105)
The price is $70
per night
$81 total
includes taxes & fees
Dec 8 - Dec 9
DoubleTree by Hilton Hangzhou East

About this property

Hilton Hangzhou Xiaoshan

4.5-star hotel in Xiaoshan
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. WiFi in public areas is free. Other amenities include a 24-hour fitness center, a conference center, and coffee/tea in a common area.
Hilton Hangzhou Xiaoshan offers 297 air-conditioned accommodations with MP3 docking stations and minibars. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers.

This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hilton Hangzhou Xiaoshan features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service. Event facilities measuring 18557 square feet (1724 square meters) include a conference center. This luxury hotel also offers a terrace, multilingual staff, and gift shops/newsstands.

Hilton Hangzhou Xiaoshan is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Qing Ya - This fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
Yu Lounge - Onsite lobby lounge. Open daily.
Kitchen Craft - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Restaurants on site

  • Kitchen Craft
  • Qing Ya
  • Yu Lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (18,557 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 23 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower

Entertainment

  • 49-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 200 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 158 for adults and CNY 79 for children
  • Rollaway bed fee: CNY 200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Hilton Hangzhou Xiaoshan Hotel
Hilton Hangzhou Xiaoshan
Hilton Hangzhou Xiaoshan Hotel
Hilton Hangzhou Xiaoshan Hangzhou
Hilton Hangzhou Xiaoshan Hotel Hangzhou

Hilton Hangzhou Xiaoshan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 14 out of 22 reviews" "
Rating 8 - Good. 7 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

AIXIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Jul 2019

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Suite
Free upgrade to a suite. Great service, and nice room. The Breakfast is amazing, lots of options.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is aesthetically pleasing, the rooms and beds were very comfortable, I like the modern design in rooms. My daughter loved that she could get fabulous pictures for her instagram page. We didnt get to esperience dining here because of the time our flight landed and time of our first meeting in Hangzhou which was no fault of the hotel
Stayed 1 night in Apr 2019

10/10 Excellent

Timothy, California, USA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I will definitively be coming back here. Staff works really hard to make your stay as great as possible. Breakfast and dinner buffet was delicious, didn’t have to go anywhere else besides street markets for some fun. Thank you
Stayed 4 nights in Jan 2019

10/10 Excellent

m

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Restaurant great. Poor location
Brand new hotel in old 1950s building. Great staff. Especially K who helped with suggestions on what to do. Everything a taxi ride away. Very comfortable. Clean. Shower amazing. Can t fault hotel. Quite far from airport
Stayed 1 night in Nov 2018

8/10 Good

PAK HEI

Business traveler
Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Man Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

mark, 大阪

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロント対応、部屋の清潔感、どれを取っても良かったです。コスパは非常に高い印象が残りました。
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても良かったです!
Stayed 1 night in Sep 2019

2/10 Terrible

JAEHOON

Liked: Cleanliness, room comfort
Disliked: Staff & service
이제 막 지어져서 그런지 힐튼이라고는 생각할 수 없을 정도로 디테일한 서비스가 부족. 심지어 프론트 데스크 직원 수퍼바이저도 영어로 소통이 어려움
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xhiaoshan地区ではベストホテル
杭州のXiaoshan地区のホテルではベストかと思います。仕事で年に数回泊りますが、特に不満を感じたことはありません。１階のバーがもう少し広くて雰囲気があると夜一杯飲みながらリラックスするのにちょうどよいとは感じますが。朝食がWebでは朝６時からと書かれていますが、実際は６時半からなので朝一のフライト利用時は要注意です、朝食Boxを用意してくれますが、少しのパンと果物でちょっともの足りません。飲み物も何も言わないと何故かここの名物のホットミルクとのセットになります。コーヒーが良い方は事前にリクエストを。
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Um sonho!!
Hotel novinho! Comodos limpos e impecaveis. A localização é otima também. O serviço é o melhor que já vi!!! Tudo muito incrível
Stayed 7 nights in Apr 2019

10/10 Excellent

HSIEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好！<<<<<<<<<<<<<<<<<<<<<<<< 很好！<<<<<<<<<<<<<<<<<<<<<<<<
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good staff on the executive floor. Managed in a excellent way
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Stayed 3 nights in Jan 2019

10/10 Excellent

KWAI FONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

KIT

Liked: Cleanliness, property conditions & facilities, room comfort
The check-in service was a bit slow and clumsy.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Kai-Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good Choice for business trip
Stayed 2 nights in Jun 2018