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Holiday Inn Hangzhou West Lake By Ihg

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Exterior
Exterior
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Premium Room, 1 King Bed with Sofa bed, City View | Free minibar, in-room safe, blackout drapes, free WiFi
Premium Room, 1 King Bed, City View | Free minibar, in-room safe, blackout drapes, free WiFi

Reviews

10 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Restaurant
$63
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
No.348 Yan'an Road, Gongshu District., Hangzhou, 310000
  • Place, Wushan Night Market
    ‪2 min drive‬
  • Place, Qinghefang Old Street
    ‪2 min drive‬
  • Place, West Lake
    ‪2 min drive‬
  • Airport, Hangzhou (HGH-Xiaoshan Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, Japanese Futon, City View

Standard Room, Japanese Futon, City View | Free minibar, in-room safe, blackout drapes, free WiFi

Standard Room, Japanese Futon, City View

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Futon

View all photos for Premium Room, 1 King Bed with Sofa bed, City View

Free minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed with Sofa bed, City View

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, City View

Premium Room, 1 King Bed, City View | Free minibar, in-room safe, blackout drapes, free WiFi

Premium Room, 1 King Bed, City View

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, blackout drapes, free WiFi

Standard Room, 1 King Bed

  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Free minibar, in-room safe, blackout drapes, free WiFi

Suite, 1 King Bed

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Accessible

Room, 2 Twin Beds, Accessible | Free minibar, in-room safe, blackout drapes, free WiFi

Room, 2 Twin Beds, Accessible

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Free minibar, in-room safe, blackout drapes, free WiFi

Standard Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Free minibar, in-room safe, blackout drapes, free WiFi

Standard Room

  • 258 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Property entrance
EVEN Hotel Hangzhou West Lake by IHG
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
EVEN Hotel Hangzhou West Lake by IHG

About this property

Holiday Inn Hangzhou West Lake By Ihg

Hotel in Shangcheng
This smoke-free hotel features a restaurant, a microwave in a common area, and a 24-hour front desk. WiFi in public areas is free. Other amenities include a porter/bellhop.
Holiday Inn Hangzhou West Lake By Ihg offers 191 air-conditioned accommodations with free minibar items and espresso makers. 60-inch LCD televisions come with cable channels, pay movies, and smart speakers.

Bathrooms include slippers, hair dryers, and children's slippers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Hangzhou hotel also offers a porter, an elevator, and a microwave in a common area. A total renovation of this property was completed in September 2025.

Holiday Inn Hangzhou West Lake By Ihg is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Children aged 12 and younger eat free breakfast.
Holiday Inn Hangzhou West Lake By Ihg has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking within 1 mile (CNY 42 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 98 for adults and CNY 68 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Front entrance ramp
  • Grab bar in shower
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 11 floors
  • Built in 2003
  • Renovated entire property - September 2025
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable channels
  • Pay movies
  • Smart speaker

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 98 for adults and CNY 68 for children
  • Nearby parking fee: CNY 42 per day(3281 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash

We should mention

No pets and no service animals are allowed at this property

Holiday Inn Hangzhou West Lake By Ihg Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 2 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Soon Lye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and clean room. Great breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

MING SANG

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Stayed 3 nights in Dec 2025