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Hotel Indigo Hangzhou Uptown by IHG

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Indigo Hangzhou Uptown by IHG

Property amenity
Premium Room | Down comforters, minibar, in-room safe, individually decorated
Meeting facility
Property amenity
Meeting facility

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Air conditioning
  • Pool
  • Laundry

Explore the area

Map
NO. 8 NORTH SHUI CHENG ROAD, SHANG CHENG DISTRICT, Hangzhou, 310008
  • West Lake
    ‪4 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪9 min drive‬
  • Lingyin Temple
    ‪10 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪33 min drive‬

Room options

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

Down comforters, minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds, Club Lounge Access

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 2 Twin Song Ya Premium Room

2 Twin Song Ya Premium Room | Down comforters, minibar, in-room safe, individually decorated

2 Twin Song Ya Premium Room

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Suite

1 King Suite | Down comforters, minibar, in-room safe, individually decorated

1 King Suite

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room | Down comforters, minibar, in-room safe, individually decorated

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | Down comforters, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Club Lounge Access

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Song Ya Premium Room

1 King Song Ya Premium Room | Down comforters, minibar, in-room safe, individually decorated

1 King Song Ya Premium Room

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Down comforters, minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Down comforters, minibar, in-room safe, individually decorated

Premium Room

  • 409 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

Combined shower/tub, hair dryer, bathrobes, slippers

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Down comforters, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

  • 840 sq ft
  • Sleeps 3
  • 1 Twin Bed

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About this property

Hotel Indigo Hangzhou Uptown by IHG

3.5-star hotel in Shangcheng
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/cafe, and a business center.
Hotel Indigo Hangzhou Uptown by IHG offers 136 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hotel Indigo Hangzhou Uptown by IHG features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and 3 meeting rooms. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Indigo Hangzhou Uptown by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
ING - This restaurant serves breakfast, brunch, lunch, and dinner.
ING Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • ING
  • ING Bar

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Monday, Tuesday, and Wednesday:
  • Indoor pool

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 168 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Indigo Hangzhou Uptown by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 6 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.0/10

Amenities

9.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hongxi

Liked: Cleanliness, staff & service, property conditions & facilities
its nice place to stay staff were super friendly！
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and courteous staff. Close to the river walk. Very good value for the money.
Stayed 2 nights in Mar 2024

8/10 Good

Chiu Ting Christina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務一流。環境清靜企理。
Stayed 1 night in Dec 2023

10/10 Excellent

CHIAHUI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
無可挑剃
服務超級無敵好， 房間舒適，浴室非常乾淨 無可挑剃
Stayed 1 night in Sep 2023

10/10 Excellent

CHIAHUI

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
top service
非常的好。 房間舒適，服務態度非常好。 讓我想要 以後差旅儘量以這間酒店為主
Stayed 1 night in Sep 2023