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Metropolo Hangzhou Westlake Cultural Square

3.0 star property

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Photo gallery for Metropolo Hangzhou Westlake Cultural Square

Lobby
Exterior
Combined shower/tub, free toiletries, hair dryer, slippers
Exterior
Desk, blackout drapes, iron/ironing board, WiFi

Reviews

6.6 out of 10

Popular amenities

  • Parking included
  • Breakfast available
  • Laundry
  • Free WiFi
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
350 Wenhui Road, Xiacheng District, Hangzhou, Zhejiang, 310014
  • Wulin Square
    ‪3 min drive‬
  • Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • West Lake
    ‪4 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪38 min drive‬

Room options

View all photos for Privilege Queen Room

Desk, blackout drapes, iron/ironing board, WiFi

Privilege Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Fashion Business Room

Desk, blackout drapes, iron/ironing board, WiFi

Fashion Business Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Boutique 2-bed Room

Desk, blackout drapes, iron/ironing board, WiFi

Boutique 2-bed Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Featured Premier Room (2 Beds)

Desk, blackout drapes, iron/ironing board, WiFi

Featured Premier Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Fashionable Twin Room

Desk, blackout drapes, iron/ironing board, WiFi

Fashionable Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Featured Premier Room (Double Bed)

Desk, blackout drapes, iron/ironing board, WiFi

Featured Premier Room (Double Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Friendly Room

Desk, blackout drapes, iron/ironing board, WiFi

Family Friendly Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Mercure Hangzhou West Lake

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, (49)
The price is $118
per night
$138 total
includes taxes & fees
May 1 - May 2
Mercure Hangzhou West Lake

About this property

Metropolo Hangzhou Westlake Cultural Square

3-star hotel in Downtown Hangzhou
This hotel features a restaurant, conference space, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe. Housekeeping is not available.
Metropolo Hangzhou Westlake Cultural Square offers 162 air-conditioned accommodations with complimentary bottled water and slippers. This Hangzhou hotel provides complimentary wired Internet access.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested.

The hotel offers a restaurant. A computer station is located on site and wired and wireless Internet access is complimentary. Event facilities measuring 2691 square feet (250 square meters) include conference space. This business-friendly hotel also offers multilingual staff, dry cleaning/laundry services, and a front-desk safe. Complimentary self parking is available on site.
Buffet breakfasts are available for a surcharge.
Metropolo Hangzhou Westlake Cultural Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge); free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee: CNY 18 per person
  • A restaurant

Restaurants on site

  • Xing Lian Xin

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service

Business services

  • 2,691 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 14 floors

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in time starts at noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 18 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jinjiang Inn Cultural
Jinjiang Inn Cultural Hotel
Jinjiang Inn Cultural Hotel Hangzhou West Lake Square
Metropolo Hangzhou Westlake Cultural Square Hotel
Metropolo Hangzhou Westlake Cultural Square Hangzhou
Metropolo Hangzhou Westlake Cultural Square Hotel Hangzhou

Metropolo Hangzhou Westlake Cultural Square Reviews

Reviews

6.6
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 3 out of 8 reviews
Rating 6 - Okay. 2 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

6.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Rob, Jakarta

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel closed: How to obtain refund from Expedia?

Arrived Monday 21 November to find the hotel closed, the door chained up and nobody to help! I had to find another hotel. Then, where, oh, where are the links on the Expedia website to report a problem like this and claim a refund? After considerable effort and going round in circles, I've still been unable to find them. Drop down menus on the website are way too restricted and inflexible for reporting problems. Two reports as feedback have gone unanswered, so now we have a very unhappy customer of Expedia as well as a non-customer of this closed hotel. Hopefully somebody from Expedia will see this and respond!

6/10 Okay

Luenyuan

Liked: Staff & service, room comfort

8/10 Good

Eddie K.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Chua Ching Eng, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap hotel at good location

clean, bright and comfortable hotel. very good location. near to subway and many eating places.

8/10 Good

Sai Shing

Okay

整体滿意

8/10 Good

Bee, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

附近有餐廳, 便利店

最先入住的房間, 冷氣機滴水非常嚴重, 幸好前台立刻把房間更換掉, 唯獨每個房間都有陣陣發霉的氣味.

4/10 Poor

Frans, Amsterdam

Disliked: Cleanliness, property conditions & facilities, room comfort

VERGANE GLORIE!!!!!

Ik reis vijf weken door China. Van Peking naar Shanghai. Dit was het minste hotel van mijn reis! Vergane glorie! Versleten tapijt op de vloer, verkleurde (tikkeltje gore gordijnen), vieze ramen, kaal, gammele verlichting, etc. het is het allemaal net niet. Het hotel hoeft allemaal niet voor mij "bling bling" te zijn, maar om nu het gevoel te hebben in een soort intensief gebruikte jeugdherbergkamer te zitten................... Dus volgens mij zijn er in deze prijsklasse aanzienlijk veel betere hotels te vinden. Nu zit ik bijvoorbeeld in een TOP, TOP hotel (Modena) in Shanghai. Voor praktisch dezelfde prijsklasse...........

6/10 Okay

Kai Ming, Hong Kong

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Hotel in comparison with nearby ones

The price is relatively high in comparison with the overall facility of the hotel. There is no adapter for the usage of AC power transformer (HK type) of electric appliances. The hotel is rather old or say rotten away. It really needs renovation for further accommodation of tourist. On the other hand, receptionists are nice and friendly. They are willing to answer any doubt from the us. The location is very near to the MTR station. It only takes 10 minutes to the hotel. In all, the price does not score the equivalent exception.