*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Midtown Shangri-La, Hangzhou features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access.
This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a spa tub, a sauna, and spa services. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. Onsite self parking is complimentary.
Midtown Shangri-La, Hangzhou is a smoke-free property.
- Express check-in
- Number of indoor pools - 1
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 2
- Train station drop-off (surcharge)
- Full-service spa
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Meeting rooms
- Tours/ticket assistance
- Free self parking
- Dry cleaning/laundry service
- Steam room
- Free WiFi
- Sauna
- Health club
- Limo or town car service available
- Smoke-free property
- Number of coffee shops/cafes - 1
- Swimming pool
- Safe-deposit box at front desk
- Spa services on site
- Luggage storage
- ATM/banking
- Breakfast available (surcharge)
- Number of restaurants - 2
- Train station pickup (surcharge)
- Concierge services
- Gift shops or newsstand
- Banquet hall
- Laundry facilities
- Total number of rooms - 414
- No accessible shuttle
- Number of floors - 13
- Wedding services
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
Midtown Shangri-La, Hangzhou offers 414 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Air conditioning
- Cable/satellite TV service
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- High-speed internet access
- Soundproofed rooms
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Separate bathtub and shower
- Satellite TV service
- Free WiFi
- Free wired internet
- Down comforter
- Pillow menu
- LCD TV
- Connecting/adjoining rooms available
- Rollaway/extra beds (surcharge)
- Heating
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Local maps
- Guidebooks or recommendations
- Restaurant dining guide
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Chengzhong Bistro Chinese - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Central Market - This café specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Midtown Brewery - This gastropub serves lunch and dinner. Open daily.
The Great Lounge - Onsite lobby lounge. Open daily.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including reflexology.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.
- Minimum age to access spa is 16
- Reflexology
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 194 per person
- Rollaway bed fee: CNY 350.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Noise-free rooms not guaranteed
UnionPay
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No cribs (infant beds) available
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Parking height restrictions apply
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 350.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
Contactless check-in and contactless check-out are available.
Hotel Names
- Midtown Shangri-La Hangzhou Hotel
- Midtown Shangri-La Hotel
- Midtown Shangri la Hangzhou
- Midtown Shangri La Hangzhou
- Midtown Shangri La, Hangzhou
- Midtown Shangri-La, Hangzhou Hotel
- Midtown Shangri-La, Hangzhou Hangzhou
- Midtown Shangri-La, Hangzhou Hotel Hangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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