Novotel Hangzhou Xintiandi
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Room options
View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed
- 39 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds
- 29 sq ft
- City view
- Sleeps 3
- 2 Twin Beds
View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed
- 39 sq ft
- 1 bedroom
- City view
- Sleeps 3
- 1 Double Bed
View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed
- 1 bedroom
- City view
- Sleeps 3
- 1 King Bed
View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed
- 1 bedroom
- City view
- Sleeps 3
- 1 King Bed
View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed
- 39 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed
- 39 sq ft
- City view
- Sleeps 3
- 1 King Bed
View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds
- 29 sq ft
- City view
- Sleeps 3
- 2 Twin Beds
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About this property
Novotel Hangzhou Xintiandi
Hotel in Gongshu
A restaurant, a 24-hour health club, and a conference center are available at this hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and a microwave in a common area. Housekeeping is available on request.
Novotel Hangzhou Xintiandi offers 147 air-conditioned accommodations with free minibar items and complimentary bottled water. Accommodations have separate dining areas and include day beds and dining tables. Beds feature down comforters. 65-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.
This Hangzhou hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and printers. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wired and wireless Internet access. A shuttle from the airport to the hotel is complimentary to guests (available on request). This business-friendly hotel also offers a 24-hour health club, tour/ticket assistance, and coffee/tea in a common area. Complimentary secured self parking is available on site, along with a car charging station. A total renovation of this property was completed in June 2025.
Novotel Hangzhou Xintiandi has designated areas for smoking.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
Novotel Hangzhou Xintiandi has a restaurant on site.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired internet
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi and wired internet
Parking and transportation
- Electric car charging station on site
- Free airport pick-up shuttle from 6:00 AM to 6:30 AM on request
- Free secured self parking on site
- Wheelchair-accessible parking and van parking available
- Onsite parking options include a garage
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 78 for adults and CNY 78 for children
- A coffee shop/cafe
- A restaurant
- Coffee and tea in common areas
Things to do
- 24-hour health club
Family friendly
- Dining table
- Laundry facilities
- Rollaway/extra bed (surcharge)
- Separate in-room dining area
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Laundry facilities
- Lockers
- Luggage storage
- Safe at front desk
- Shared microwave
- Shared refrigerator
- Water dispenser
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (on request)
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
Business services
- Conference center
- Meeting rooms
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 10 accessible parking spaces
- Accessible airport shuttle
- Area rugs in public areas
- Area rugs in room
- Doorbell and phone notification
- Elevator
- Hardwood flooring in room
- High-pile carpet in room
- Thin carpet in room
- Tile flooring in public areas
- Tile flooring in room
- Valet for wheelchair-equipped vehicles
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path to elevator
- Wheelchair-accessible public washroom
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- 1 building
- 15 floors
- At least 80% of food locally-sourced
- Built in 2025
- Communal living room
- Comprehensive food waste policy
- Designated smoking areas (fines apply)
- Double-glazed windows
- Renovated entire property - June 2025
- Traditional architecture
Room amenities
Bedroom
- Blackout drapes
- Day bed
- Down comforter
- Hypo-allergenic bedding
- Rollaway/extra bed (surcharge)
Bathroom
- Bathrobes
- Children's robes
- Children's slippers
- Hair dryer
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Toilet paper
- Toothbrush and toothpaste
- Towels provided
Entertainment
- 65-inch LCD TV with cable channels
Food and drink
- Coffee/tea maker
- Dining table
- Electric kettle
- Free bottled water
- Free stocked minibar
- Separate dining area
More
- Air conditioning
- Desk
- Desk chair
- Energy-saving switches in guestrooms
- Iron/ironing board on request
- Laptop workspace
- Laundry detergent
- Printer
- Soundproofed rooms
- Window screens
Policies
Check-in
Check-in start time: 6:00 AM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before 2:00 PM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for CNY 150.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately CNY 78 for adults and CNY 78 for children
- Rollaway bed fee: CNY 150.0 per day
- Bed sheets fee: CNY 0 per bed, per stay (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed