*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a children's pool, Novotel Qiandao Lake provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 6652 square feet (618 square meters) include conference space. This Art Deco hotel also offers gift shops/newsstands, concierge services, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis. A total renovation of this property was completed in November 2019.
Novotel Qiandao Lake is a smoke-free property.
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- Number of bars/lounges - 1
- 24-hour front desk
- Conference space
- Business center
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Supervised childcare/activities (surcharge)
- Reusable cups only
- Children's pool
- Safe-deposit box at front desk
- Conference space size (meters) - 618
- Number of meeting rooms - 2
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Conference space size (feet) - 6652
- Gift shops or newsstand
- Parking (limited spaces)
- Total number of rooms - 1
- Garage
- Number of floors - 7
- Number of buildings/towers - 1
- Off-street parking
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Playground on site
Room Amenities
Air-conditioned accommodations at Novotel Qiandao Lake offer safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided on request.
- Air conditioning
- Television
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- In-room safe
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Slippers
- Flat-panel TV
- Free WiFi
- TV size: 55
- TV size measurement: inch
- Rainfall showerhead
- Bathtub or shower
- Connecting/adjoining rooms available
- Towels provided
- Bedsheets provided
- Number of beds 2
- Housekeeping on request
- Shampoo
- Toilet paper
- Restaurant dining guide
- Wardrobe or closet
- Toothbrush and toothpaste available on request
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.
Food Exchange - This restaurant specializes in international cuisine.
Lobby Lounge - Onsite lobby lounge. Open daily.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Handrails in stairways
- Wheelchair accessible parking
- Wheelchairs available on site
- Wheelchair-accessible path to elevator
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible fitness center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle rentals on site
- Playground on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Shuttle transfer per adult: CNY 300 (one-way)
- Shuttle transfer per child: CNY 100 (one-way)
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately CNY 118 for adults and CNY 59 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Noise-free rooms not guaranteed
UnionPay
Credit card pre-authorization
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are not in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Parking height restrictions apply
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 8:30 AM to 10:00 PM.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Hotel Names
- Novotel Qiandao Lake Hotel
- Novotel Qiandao Lake Hangzhou
- Novotel Qiandao Lake Hotel Hangzhou
- Novotel Qiandao Lake (Opening November 2019)
- Novotel Qiandao Lake (Opening March 2020) Hotel
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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