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Executive Room, Multiple Beds, Lake View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Deluxe Room, Multiple Beds

Bed Count 2 King Beds Maximum Occupancy 6 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a children's pool, Novotel Qiandao Lake provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. Event facilities measuring 6652 square feet (618 square meters) include conference space. This Art Deco hotel also offers gift shops/newsstands, concierge services, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Novotel Qiandao Lake is a smoke-free property.

  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Smoke-free property
  • Supervised childcare/activities (surcharge)
  • Reusable cups only
  • Children's pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 618
  • Number of meeting rooms - 2
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 6652
  • Gift shops or newsstand
  • Parking (limited spaces)
  • Total number of rooms - 1
  • Garage
  • Number of floors - 7
  • Number of buildings/towers - 1
  • Off-street parking

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Playground on site

Room Amenities

Air-conditioned accommodations at Novotel Qiandao Lake offer safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided on request.

  • Air conditioning
  • Television
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Free bottled water
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Flat-panel TV
  • Free WiFi
  • TV size: 55
  • TV size measurement: inch
  • Rainfall showerhead
  • Bathtub or shower
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Housekeeping on request
  • Shampoo
  • Toilet paper
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request

Parking

Free self parking , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge between 7:00 AM and 9:30 AM on weekdays.

Food Exchange - This restaurant specializes in international cuisine.

Lobby Lounge - Onsite lobby lounge. Open daily.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • Wheelchairs available on site
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Playground on site

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Shuttle transfer per adult: CNY 300 (one-way)
  • Shuttle transfer per child: CNY 100 (one-way)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CNY 118 for adults and CNY 59 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve onsite parking

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Noise-free rooms not guaranteed

UnionPay

Credit card pre-authorization

Guest accommodation is not sealed after cleaning

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Service animals not allowed

Parking height restrictions apply

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 8:30 AM to 10:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

Cashless payment methods are available for all transactions.

Hotel Names

  • Novotel Qiandao Lake Hotel
  • Novotel Qiandao Lake Hangzhou
  • Novotel Qiandao Lake Hotel Hangzhou
  • Novotel Qiandao Lake (Opening November 2019)
  • Novotel Qiandao Lake (Opening March 2020) Hotel

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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