In addition to a children's pool and an indoor pool, Renaissance Hangzhou Northeast Hotel provides a 24-hour health club and a sauna. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This 4.5-star property offers access to a business center, 6 meeting rooms, and limo/town car service. Event facilities measuring 1650 square feet (153 square meters) include a conference center. This Art Deco hotel also offers barbecue grills, multilingual staff, and gift shops/newsstands. For a surcharge, the property provides a train station pick-up service, a train station drop-off service, and a bus station shuttle. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
Renaissance Hangzhou Northeast Hotel is a smoke-free property.
Renaissance Hangzhou Northeast Hotel offers 171 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking , Parking (limited spaces)
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning.
Wan Li Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.
Food Studio - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Senba - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
R Bar - This pub serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 16
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, WePay, and UnionPay QuickPass
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, Alipay, Apple Pay, and WePay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
One child stays free
Mobile payments
Alipay
Apple Pay
WePay
UnionPay
Credit card pre-authorization
Comprehensive food waste policy
UnionPay Mobile QuickPass
Comprehensive recycling policy
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 11
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Children stay free
Parking height restrictions apply
Debit cards
Pool access available from 9:00 AM to 9:00 PM.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Parking height restrictions apply.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
For the benefit of our customers, we have provided a rating based on our rating system.