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SSAW Boutique Hotel Hangzhou West Lake

3.0 star property

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Photo gallery for SSAW Boutique Hotel Hangzhou West Lake

Exterior
Restaurant
Family Twin Room | 1 bedroom, free minibar, in-room safe, desk
Reception
Daily buffet breakfast (CNY 68 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning
$55
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Chui Yaun Jie Dao, Xue Yuan Lu 29 Hao, Hangzhou, Zhejiang, 310001
  • Zhejiang University Yuquan Campus
    ‪14 min walk‬
  • Hangzhou Tower Shopping Mall
    ‪3 min drive‬
  • West Lake
    ‪4 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe King Room

Deluxe King Room | 1 bedroom, free minibar, in-room safe, desk

Deluxe King Room

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Four Seasons Urban King Room

Four Seasons Urban King Room | 1 bedroom, free minibar, in-room safe, desk

Four Seasons Urban King Room

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Twin Room

Family Twin Room | 1 bedroom, free minibar, in-room safe, desk

Family Twin Room

  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, free minibar, in-room safe, desk

Deluxe Twin Room

  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

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About this property

SSAW Boutique Hotel Hangzhou West Lake

3-star hotel in Xihu
This smoke-free hotel features a restaurant, concierge services, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite. Change of towels is available on request.
SSAW Boutique Hotel Hangzhou West Lake offers 142 air-conditioned accommodations with washers/dryers and free minibar items. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, hair dryers, and children's slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and printers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary uncovered self parking is available on site.

SSAW Boutique Hotel Hangzhou West Lake is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Children aged 8 and younger eat free breakfast.
SSAW Boutique Hotel Hangzhou West Lake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 68 for adults and CNY 30 for children
  • A restaurant

Family friendly

  • In-room washer/dryer
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator

More

  • Communal living room
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's slippers
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Washer/dryer
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children aged 8 and younger eat free breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 68 for adults and CNY 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Ssaw Hangzhou West Hangzhou
SSAW Boutique Hotel Hangzhou West Lake Hotel
SSAW Boutique Hotel Hangzhou West Lake Hangzhou
SSAW Boutique Hotel Hangzhou West Lake Hotel Hangzhou

SSAW Boutique Hotel Hangzhou West Lake Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 2 out of 5 reviews
Rating 8 - Good. 2 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast with various food. Parking is hard to find a space.
Stayed 2 nights in May 2025

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Lars

Business traveler
Liked: Room comfort

OK for sleep

Slightly hard beds but fantastic pillows. Rooms & carpets in need of TLC but OK. Wide selection Asian breakfast but nothing nothing for continental breakfast/westerner except a single bowl of cereal and warm (! 😆) milk. No English TV channels.
Stayed 3 nights in Aug 2025

10/10 Excellent

Liliana

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy buen hotel, tranquilo y limpio!
Stayed 2 nights in Mar 2025