*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Sheraton Qiandao Lake Resort features a water park (surcharge) and an indoor pool. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and limo/town car service. Event facilities measuring 8073 square feet (750 square meters) include conference space. This luxury hotel also offers a children's pool, a seasonal outdoor pool, and a health club. For a surcharge, the property provides an airport shuttle (available on request) and a theme park shuttle. Complimentary self parking is available on site.
Sheraton Qiandao Lake Resort is a smoke-free property.
- Express check-in
- Number of indoor pools - 1
- Rooftop garden
- Number of hot tubs - 1
- Theme park shuttle (surcharge)
- Elevator
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Vegan menu options available
- Express check-out
- Vegetarian menu options available
- Free self parking
- Dry cleaning/laundry service
- No single-use plastic stirrers
- Limo or town car service available
- Biodegradable/compostable stirrers
- Wheelchair accessible
- Water-efficient showers only
- Conference space size (meters) - 750
- Terrace
- Luggage storage
- ATM/banking
- Concierge services
- Pool umbrellas
- Total number of rooms - 249
- Airport transportation (surcharge)
- Lifeguard on site
- Barbecue grill(s)
- Number of bars/lounges - 1
- Number of poolside bars - 1
- Full-service spa
- Water park access (surcharge)
- Conference space
- Tours/ticket assistance
- Free WiFi
- Pool sun loungers
- Sauna
- Vegetable garden
- Health club
- Smoke-free property
- Wired internet access - surcharge
- Children's club (free)
- Outdoor seasonal pool
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Breakfast available (surcharge)
- Number of restaurants - 3
- Conference space size (feet) - 8073
- Ballroom
- Banquet hall
- Laundry facilities
- Vegetarian breakfast available
- Arcade/game room
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of indoor pools - 1
- Children's pool
- Free WiFi
- Children's club (free)
- Laundry facilities
- Arcade/game room
- Playground on site
- Full-sized refrigerator/freezer
- Free cribs/infant beds
Room Amenities
Sheraton Qiandao Lake Resort offers 249 air-conditioned accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with satellite channels. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Hangzhou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- Room service (24 hours)
- Desk
- Premium bedding
- Separate sitting area
- Free bottled water
- Cookware, dishware, and utensils
- Separate bathtub and shower
- Full-sized refrigerator/freezer
- Satellite TV service
- Free WiFi
- Wired internet access (surcharge)
- Down comforter
- Individually furnished
- Individually decorated
- LCD TV
- TV size: 37
- TV size measurement: inch
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Electric kettle
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Housekeeping on request
- LED light bulbs
- Recycling
- Closed captioned TV
- Portable bathtub seat
- Lowered electrical outlets in bathroom
- Lowered peephole/view port in door
- Lowered locks/deadbolt
- Height-adjustable showerhead
- Grab bar - near toilet
- Grab bar - in bathtub
- Transfer shower
- Lever door handles
- Wardrobe or closet
- Change of bed sheets (on request)
- Energy-saving switches
Parking
Free self parking
Internet
Available in all rooms: Free WiFi , Wired internet access (surcharge)
Available in some public areas: Free WiFi , Wired internet access - surcharge
Food & Drink
Buffet breakfasts are available for a surcharge.
Fishing - This restaurant specializes in Regional cuisine and serves lunch and dinner.
Lobby Lounge - Onsite café.
Feast - This buffet restaurant serves breakfast, lunch, and dinner.
Yue - This restaurant serves lunch and dinner.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the hotel's full-service spa, 铂SPA. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is open daily.
- Hot stone massage
- Deep tissue massage
- Body treatments
- Body wraps
- Detoxification wrap
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Ayurvedic treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Visual alarms in hallways
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
A health club and a water park (surcharge) are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Bicycle on site
- Playground on site
- Golfing nearby
- Mountain climbing nearby
- Hiking/biking trails on site
- Bicycle rentals on site
- Scuba diving nearby
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 158 per person
- Fee for in-room wired internet: CNY 80 per day (rates may vary)
- Fee for wired internet in public areas: CNY 20 per hour (rates may vary)
- Airport shuttle fee: CNY 7000 per vehicle (one-way)
- Airport shuttle fee per child: CNY 7000 (one-way), (from 1 to 18 years old)
- Rollaway bed fee: CNY 400.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at 5:30 AM
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Mobile payments
Comprehensive food waste policy
Comprehensive recycling policy
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 400.0 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
The seasonal pool will be open from July to September.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Sheraton Qiandao
- Sheraton Qiandao Lake
- Sheraton Qiandao Lake Hangzhou
- Sheraton Qiandao Lake Resort
- Sheraton Qiandao Lake Resort Hangzhou
- Sheraton Qiandao Hangzhou
- Sheraton Qiandao Lake Hangzhou
- Sheraton Qiandao Lake Resort Hotel
- Sheraton Qiandao Lake Resort Hangzhou
- Sheraton Qiandao Lake Resort Hotel Hangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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