This hotel features 2 restaurants, a rooftop terrace, and a business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, concierge services, and dry cleaning.
Tea Boutique Hotel West Lake offers 39 air-conditioned accommodations with minibars and safes. Satellite television is provided.
Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Hangzhou hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining is available at one of the hotel's 2 restaurants. Wired and wireless Internet access is complimentary. This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
T Boutique Restaurant - This restaurant specializes in Chinese cuisine.
Roof Garden - Onsite restaurant. Open daily.
Room service (during limited hours) is available.
Languages
Chinese (Mandarin), English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Food and drink
Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CNY 58 for adults and CNY 29 for children
2 restaurants
Restaurants on site
Roof Garden
T Boutique Restaurant
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
Business center
Meeting room
Outdoors
Garden
Rooftop terrace
More
4 floors
Built in 2016
Room amenities
Bedroom
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
Minibar
More
Air conditioning
Desk
Iron/ironing board
Safe
Soundproofed rooms
Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 200.0 per day
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately CNY 58 for adults and CNY 29 for children
Rollaway bed fee: CNY 200.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
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Tea Boutique Hotel West Lake Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
A really beautiful hotel. Tastefully designed and spacious. It was really good value for money. My only complaint would be that there should be someone on reception that speaks English, and who takes an active interest in how you’re getting on. Otherwise the staff were lovely, just a bit distant. There was one great lady but we only saw her twice.
The hotel is quite new and well taken care of but it’s not suitable to non-mandarin speakers nor for business travelers.
The service was generally poor and checkin took about 30min. When asking to get a shirt and pants cleaned they delayed the delivery to mid day the day after which caused me to almost miss a meeting. It’s also not a hotel for business travellers as there are no amenities like a desk in the room or a small business centre.
Nice hotel, though a bit expensive for this type in comparison with other similar hotels, breakfast is also additional cost. Big kudos for the staff in the reception who bring me to buy contact lenses.
Lovely hotel, nice room, but very bad location. It’s not close to the West Lake or anything in town. Also the name of the hotel is “Tea boutique” but not even a single cup of tea was offered. Will not return.
Front desk has little info about tourist info and had little experience about the area!!! The hotel is relatively expensive than other hotel in the area with similar conditions. Breakfast has limited choices and expensive. Decided breakfast at restaurants nearby.
The hotel is in good condition. It has the amenities as food as those of at least a 4-star hotel, and it has special area for tea, a big bathtub, and spacious balcony. Service was good. There are many choices for food in the neighborhood. The only drawback might be getting a taxi during busy time, which can be difficult due to the location. If you drive then there is no problem at all!
Great stay - very nice hotel. Excellent visit. Attached to a nice restaurant. Location is amazing for the lake and some nice food/drink places nearby. Staff spoke good English.
This boutique hotel is located in this specific areas which many private boutique hotels are around. It's near the university and on the edge of west lake green area. A lot of restaurants nearby. A bit crowded (not over crowded). It is not near MRT (after all Hangzhou only has 3 MRT lines and quite new to MRT anyway). The best way to travel to west lake area is to rent the bike on the streets (quite many near the hotels), cheap and convenient. The staff is very professional and elegant. The room is quite spacious and neat. I especially like their tea set and decorations inside and outside. The room is quiet and comfortable. One thing, they use the smart TV and hence the traditional TV channels are not very clear to watch. I enjoyed my stays a lot. Really surprised. I believe the hotel is underpriced as they are still building their brand.
well located, 15 minutes walk from the lake, very nice clean comfortable room with helpful staff. they even bought for us train tickets and went to the train station to collect them for us.
across the street there's one of the most recommended restaurants in hangzhou.
We (my wife, I, and our three-year daughter) stay there for four nights. The hotel is easy to find and the room is nice. The last night during our stay, the hot water stops working. It was duly fixed by the staff. But it's annoying.
It was amazing experience with my friend staying here for a great night. The front desk attendants all are very friendly and helpful when I met a raining weather and when I checked in/out. Overall it was great although the price is little high. In addition, the public areas are small.