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The Silk Lakehouse, Shangri-La Hangzhou

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Rooftop terrace
West Lake Suite | Premium bedding, free minibar items, in-room safe
Reception
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers, lifeguards on site
Room, Lake View | Premium bedding, free minibar items, in-room safe

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Room service

Explore the area

Map
78 Beishan Road, Hangzhou, Zhejiang, 310007
  • West Lake
    ‪1 min walk‬
  • Zhejiang University Yuquan Campus
    ‪3 min drive‬
  • Broken Bridge
    ‪6 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪53 min drive‬

Room options

View all photos for Serenity Suite, Garden View

Serenity Suite, Garden View | Living area | LCD TV, iPad

Serenity Suite, Garden View

  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Garden View

Premium bedding, free minibar items, in-room safe

Romance Room, Garden View

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Garden View

Twin Room, Garden View | Premium bedding, free minibar items, in-room safe

Twin Room, Garden View

  • 463 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Room, 1 King Bed, Garden View | Premium bedding, free minibar items, in-room safe

Room, 1 King Bed, Garden View

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, Lake View

Premier Room, Lake View | Living area | LCD TV, iPad

Premier Room, Lake View

  • 506 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Lake View

Room, Lake View | Premium bedding, free minibar items, in-room safe

Room, Lake View

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for West Lake Suite

West Lake Suite | Living area | LCD TV, iPad

West Lake Suite

  • 732 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Romance Room, Lake View

Romance Room, Lake View | Premium bedding, free minibar items, in-room safe

Romance Room, Lake View

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Room, Garden View

Premium bedding, free minibar items, in-room safe

Premier Room, Garden View

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

About this property

The Silk Lakehouse, Shangri-La Hangzhou

The Silk Lakehouse, Shangri-La Hangzhou offers 68 air-conditioned accommodations with iPads and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
In addition to an indoor pool, The Silk Lakehouse, Shangri-La Hangzhou provides a 24-hour health club and complimentary bicycles. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of 3 meeting rooms and limo/town car service.

Wireless Internet access is complimentary.

The Silk Lakehouse, Shangri-La Hangzhou is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Living Room by Alan Yu - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Restaurants on site

  • Living Room by Alan Yu

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

The Silk Lakehouse, Shangri-La Hangzhou Hotel
The Silk Lakehouse, Shangri-La Hangzhou Hangzhou
The Silk Lakehouse, Shangri-La Hangzhou Hotel Hangzhou

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