8/10 Good
NAOKI
Business traveler
Jan 10, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NAOKI
Stayed 1 night in Jan 2025
UrCove by HYATT Hangzhou
3.5 star property
Choose dates to view prices
Photo gallery for UrCove by HYATT Hangzhou
Reviews
8.08.0 out of 10
Very good
Popular amenities
- Bar
- Housekeeping
- Breakfast available
- Air conditioning
- Laundry
- Free WiFi
Explore the area
Xiaoqing Avenue, Hangzhou, Zhejiang, 310000
- Hangzhou Olympic Sports Center13 min drive
- West Lake19 min drive
- Hangzhou Tower Shopping Mall22 min drive
- Hangzhou (HGH-Xiaoshan Intl.)15 min drive
Room options
View all photos for Superior Room
Superior Room
- City view
- Sleeps 4
- 1 King Bed
View all photos for Executive Room
Executive Room
- Canal view
- Sleeps 3
- 1 King Bed
View all photos for Signature Room
Signature Room
- Canal view
- Sleeps 3
- 1 King Bed
View all photos for Superior Room
Superior Room
- City view
- Sleeps 4
- 2 Double Beds
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About this property
UrCove by HYATT Hangzhou
3.5-star Hangzhou hotel, connected to a rail/subway station in Xiaoshan
Along with 3 restaurants, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a microwave in a common area, and a refrigerator in a common area.
UrCove by HYATT Hangzhou offers 116 air-conditioned accommodations with free minibar items and espresso makers. Accommodations offer separate dining areas. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.
Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center, meeting rooms, and coworking spaces.
Wireless Internet access is complimentary. This business-friendly hotel also offers a library, a terrace, and a vending machine.
UrCove by HYATT Hangzhou is a smoke-free property.
A hosted evening meal is available for a surcharge daily (reservations required).
UrCove by HYATT Hangzhou has 3 restaurants on site.
Languages
Chinese (Mandarin), Chinese (Sign language), English
Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
- Available in some public areas: Free WiFi
Parking and transportation
- Electric car charging station on site
- Height restrictions apply for onsite parking
- Wheelchair-accessible parking available
- Onsite parking options include a garage
Food and drink
- Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 99 for adults and CNY 50 for children
- 3 restaurants
- A bar/lounge
- A coffee shop/cafe
- Hosted evening meal available daily for a fee of CNY 98; reservation required
Things to do
- Library
Family friendly
- Children's dinnerware
- Grocery/convenience store
- Highchair
- Laundry facilities
- Separate in-room dining area
- Soundproofed rooms
Conveniences
- Grocery/convenience store
- Guidebooks
- Laundry facilities
- Limited-hour front desk
- Luggage storage
- Safe at front desk
- Shared microwave
- Shared refrigerator
- Vending machine
- Water dispenser
Guest services
- Concierge services
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
Business services
- 24-hour business center
- Coworking space
- Meeting room
Outdoors
- Garden
- On the riverwalk
- Terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 accessible parking space
- Elevator (59 inch wide door)
- Front entrance ramp
- Hardwood flooring in room
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible business center
- Wheelchair-accessible gym
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible registration desk (47 inches high)
- Wheelchairs on site
More
- Banquet hall
- Communal living room
- Reception hall
- Smoke-free property
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Memory foam mattress
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Bathtub or shower
- Children's slippers
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Slippers
- Toilet paper
- Toothbrush and toothpaste (on request)
- Towels provided
Entertainment
- TV with cable channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Free stocked minibar
- Restaurant dining guides
- Separate dining area
More
- Air conditioning
- Desk
- Free local calls
- Iron/ironing board on request
- Laptop workspace
- Laundry detergent
- Safe
- Soundproofed rooms
- Washing machine
- Window screens
Policies
Check-in
Check-in start time: 6:00 AM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 1:00 PM
Express check-out available
Special check-in instructions
The front desk is open daily from 6:00 AM - 5:30 AM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CNY 150.0 per day
Property payment types
Important information
Optional extras
- Fee for buffet breakfast: approximately CNY 99 for adults and CNY 50 for children
- Rollaway bed fee: CNY 150.0 per day
- Hosted evening meal: CNY 98
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
Parking height restrictions apply
National rating
For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Urcove By Hyatt Hangzhou Hotel
UrCove by HYATT Hangzhou Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 2 reviews" "
10 - Excellent
0
Rating 8 - Good. 2 out of 2 reviews" "
8 - Good
2
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
8.0/10
Staff & service
10/10
Amenities
8.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
8/10 Good
MIKI
Mar 31, 2024
MIKI
Stayed 4 nights in Mar 2024