*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, West Lake State Guest House features a marina and an indoor pool. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.
Business-related amenities at this 5-star property consist of a business center and meeting rooms. This luxury hotel also offers a spa tub, a fitness center, and a sauna. Limited complimentary onsite parking is offered on a first-come, first-served basis, and a car charging station is available.
West Lake State Guest House has designated areas for smoking.
- Library
- Picnic area
- Express check-in
- Number of indoor pools - 1
- Number of spa tubs - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Business center
- Porter/bellhop
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Conference center
- Shopping on site
- Designated smoking areas
- Parking (limited spaces)
- Total number of rooms - 232
- Number of floors - 2
- Number of buildings/towers - 7
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Full-service spa
- Marina on site
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Electric car charging station
- Steam room
- Free WiFi
- Sauna
- Free wired internet
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Free long-term parking
- Free RV, bus, truck parking
- Breakfast available (surcharge)
- Number of restaurants - 3
- Banquet hall
- Reception hall
- Laundry facilities
- Vending machine
- Television in common areas
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of indoor pools - 1
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Playground on site
- Refrigerator
Room Amenities
West Lake State Guest House offers 232 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. This Hangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.
- Air conditioning
- Free newspaper
- Refrigerator
- Minibar
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Hair dryer
- In-room safe
- Room service (24 hours)
- Desk
- Premium bedding
- Pay movies
- Soundproofed rooms
- Turndown service
- Free bottled water
- Blackout drapes/curtains
- Slippers
- Shower/tub combination
- Satellite TV service
- Free WiFi
- Free wired internet
- LCD TV
- Separate bedroom
- Towels provided
- Bedsheets provided
- Number of bedrooms - 1
- Number of bathrooms - 1
Parking
Free long-term parking , Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Onsite venue - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner.
Onsite venue #2 - This fine-dining restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Late night fare is available from 24-hour room service.
Spa Services
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
- Sauna in spa
- Spa tub in spa
- Number of treatment rooms 5
- Steam room in spa
- Reflexology
- Body treatments
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible concierge desk
- Braille or raised signage
- Wheelchair-accessible registration desk
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Ecotours on site
- Playground on site
- Fitness classes on site
- Boat tours on site
- Bicycle rentals on site
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 147 for adults and CNY 74 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 2:00 PM
Check-in time ends at noon
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-out is available. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
Guests must provide health documentation
Guests must provide a negative COVID-19 test result
Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
Minimum age for negative COVID-19 test result requirement: 1
UnionPay
Property does not offer onsite COVID-19 testing
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are not cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children stay free when using existing bedding.
Pet Policy
- No pets or service animals allowed
We should mention
Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Contactless check-out is available.
At check-in, guests must provide a negative COVID-19 test result.
The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 72 hours prior to check-in.
Hotel Names
- State Guest House Hotel
- West Lake State Guest House
- West Lake State Guest House Hotel
- West Lake State Guest House Hotel Hangzhou
- West Lake State Guest House Hangzhou
- West State Guest House Hotel
- West Lake State Hangzhou
- West Lake State Guest House Hotel
- West Lake State Guest House Hangzhou
- West Lake State Guest House Hotel Hangzhou
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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