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Elite Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Luxury Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Grand Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Single Room

Bed Count room.options.bedSize.TwinXLBed.Singular Maximum Occupancy 1 Max

Hotel Amenities

Property Features

Xihu Memories Tree Hotel features tour/ticket assistance, a garden, and complimentary newspapers in the lobby. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.

  • Front desk (limited hours)
  • Laundry facilities
  • Tours/ticket assistance
  • Luggage storage
  • Total number of rooms - 13
  • Free self parking
  • Free WiFi
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Room Amenities

Xihu Memories Tree Hotel offers 13 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Digital television is provided. Bathrooms include slippers, complimentary toiletries, and hair dryers. This Hangzhou guesthouse provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

  • Air conditioning
  • Television
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Digital TV service
  • Free WiFi
  • Housekeeping - once per stay
  • Limited housekeeping
  • Heating
  • Towels provided
  • Number of bathrooms - 1

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-in time ends at 11 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Union Pay. Cash is not accepted. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Negative COVID-19 test result must be of specific type(s): PCR

Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours

Minimum age for negative COVID-19 test result requirement: 1

UnionPay

Front desk opens daily at 8 AM

Front desk closes daily at 11 PM

Property does not offer onsite COVID-19 testing

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are not in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

At check-in, guests must provide a negative PCR COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Hotel Names

  • Memories Tree Hotel
  • Xihu Memories Tree
  • Xihu Memories Tree Hangzhou
  • Xihu Memories Tree Hotel Hangzhou
  • Xihu Memories Tree Hotel Guesthouse
  • Xihu Memories Tree Hotel Guesthouse Hangzhou

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

Hotel Reviews

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