Braemar Lodge And Spa

4.5 star property

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Photo gallery for Braemar Lodge And Spa

Superior Suite | Living area | Flat-screen TV
Deluxe Spa Suite | Terrace/patio
Deluxe Spa Suite | Living room | Flat-screen TV
Exterior
Interior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
283 Medway Road, Hanmer Springs, 7360
  • Hanmer Springs Bridge Lookout
    ‪6 min drive‬
  • Waiau Ferry Bridge
    ‪6 min drive‬
  • Marble Point Winery
    ‪10 min drive‬

Room options

Accessible Spa Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Spa Suite

  • Sleeps 3
  • 1 King Bed

Superior Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Superior Spa Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About this property

Braemar Lodge And Spa

4.5-star Hanmer Springs hotel with private patios
After a day on the slopes, return to Braemar Lodge And Spa to dine at the restaurant, drink at the bar/lounge, or relax in a full-service spa.
Braemar Lodge And Spa offers 24 accommodations with minibars and safes. Rooms open to patios. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Flat-screen televisions come with premium digital channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Solitude Spa has 1 treatment room. Services include hot stone massages, Swedish massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 12 years old are not allowed in the spa without adult supervision.

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). When the sun goes down, sip après-ski drinks in the hotel's bar.

The hotel offers a restaurant and a coffee shop/cafe. Wireless Internet access is complimentary. Onsite self parking is complimentary.

Braemar Lodge And Spa has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:30 AM and 10:30 AM.
Altitude Restaurant - Overlooking the garden, this fine-dining restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 10 km
  • Ski shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 10:30 AM for a fee: NZD 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Altitude Restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Helicopter/airplane tours
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open select days
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
Guests providing vaccine records must have received complete COVID-19 vaccination at least 7 days prior to check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of NZD 60 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60.0 per night
Cribs (infant beds) are available for NZD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately NZD 25 per person
  • Airport shuttle fee: NZD 200 per vehicle (one way)
  • Pet fee: NZD 60 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: NZD 25.0 per day
  • Rollaway bed fee: NZD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 12 years old are not allowed in the spa without adult supervision

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Braemar Lodge Hanmer Springs
Select Braemar
Select Braemar Hanmer Springs
Select Braemar Lodge
Select Braemar Lodge Hanmer Springs
Select Braemar Hotel Hanmer Springs
Select Braemar Lodge And Spa
Braemar Hanmer Springs
Select Braemar Lodge Spa
Braemar Lodge
Braemar Lodge Spa
Braemar Lodge Spa
Braemar Lodge And Spa Hotel
Braemar Lodge And Spa Hanmer Springs
Braemar Lodge And Spa Hotel Hanmer Springs

Braemar Lodge And Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 360 out of 557 reviews
Rating 8 - Good. 130 out of 557 reviews
Rating 6 - Okay. 43 out of 557 reviews
Rating 4 - Poor. 17 out of 557 reviews
Rating 2 - Terrible. 7 out of 557 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sharna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had an excellent stay here a couple years back. Was excited to return, however was quite dissatisfied this time round with the room The spa pool water was yellow tinged and felt slimy. Getting out I felt filthy and not relaxed, chose this accommodation specifically for the spa pool, so was disappointed that it didn’t appear clean. The spa bath had black marks/chips across the bottom making it look like it was full of specs of dirt. There was alot of rust on the body wash holder in the shower. The positive was the buffet breakfast, that was very yummy and good array of options.
Stayed 1 night in Oct 2024

10/10 Excellent

Kiyana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent, the staff are very friendly, would recommend to everybody.
Stayed 2 nights in Oct 2024

8/10 Good

Kini

Stayed 1 night in Nov 2024

10/10 Excellent

Margi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property. Indoor and outdoor spa. Lovely common lounge area. Excellent food (breakfast and dinner room service). Mountain views
Stayed 2 nights in Nov 2024

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve stayed here before some years ago and had forgotten how nice it was. Ideal for a break away from everything and just chill out and relax.
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Secluded getaway. Big rooms and great food
Stayed 1 night in Oct 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

8/10 Good

Paris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was nice and relaxing and enjoyable. The only thing that could be improved is the spa it wasn’t that hot it was almost luke warm water and wasn’t able to turn the temperature up so wasn’t able to sit in it for long as it was cold and that was the main reason I booked that suite
Stayed 1 night in Oct 2024

8/10 Good

Victor

Liked: Cleanliness, staff & service
Needs a makeover
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Felicity Upjohn and Tualagi

Traveled with partner
Liked: Amenities
It was a perfect place to stay. Incredibly peaceful.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Room was a little tired and had some wear and tear. The grounds were very nice and well maintained.
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Jasmine

Bath had dead skin coming out and spa outside was not cleaned properly
Stayed 1 night in Oct 2024

6/10 Okay

Paki

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Braemar is a very nice place to stay at. We only stayed 1 night but the time we were there we were impressed. The only issue we had was with the restaurant. 1 piece of the meal was very undercooked. Other than that the drinks, dessert and breakfast were good. We would stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stunning
Stayed 1 night in Oct 2024

8/10 Good

Kamal

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice room and spa. Breakfast good too. However when we asked to have vegetarian options made available for the dinner menu, we were not accommodated. Also seal up the road leading into the property, gravel road makes too much dust and messes up the car as well as being unhealthy for the Alpacas on the road side. Put a sign by electric vehicle chargers stating to move the car once it is charged so someone else can charge their car! Also gardens need to be maintained.
Stayed 3 nights in Sep 2024

4/10 Poor

Hadley

Traveled with family
Disliked: Staff & service
It was once a very nice retreat which seems to have been let go. Was impossible to contact staff from inside or outside resort so drove all the way back from town only to be told that the restaurant that is advertised as open 7 days a week was closed so had to drive back to town to try and find food. Not quite what we expected
Stayed 1 night in Oct 2024

10/10 Excellent

Zac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Janine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lodge was in a beautiful location, rooms were very large and well appointed, the view from our room was fantastic very private, added bonus was waking up to snow. The disappointing thing about our room was not being able to use the spa bath as the water coming out of the pipes was brown.
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spacious and had amazing views, it was a very good experience and we will definitely be back again.
Stayed 1 night in Sep 2024

6/10 Okay

Reubyn

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our stay was average. The room was a great size and had a beautiful view, it was a shame the bath tub, shower floor and spa were very dirty and slimey considering we paid extra to have the private spa. Overall the view, staff at the entrance and room were great but not the cleanliness.
Stayed 1 night in Sep 2024